hmv (UK) - Coventry Recensioni 332

TrustScore 5 su 5

4,8

13/15 Smithford Way, CV1 1FY Coventry, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Always a great experience at HMV Empire or in store. I go to gigs alone sometimes and never feel intimidated. The staff are always happy, helpful and go above and beyond. Great venue. Recently saw Ja... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was unsure how the event ticket and vinyl bundle option worked for White Lies' recent album launch, as the tickets weren't appearing in the HMV app, so I emailed to ask. Both Lucy and Michele wer... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Coventry

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • 13/15 Smithford Way, CV1 1FY, Coventry, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

332 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Every time I go to h m v on treated…

Every time I go to h m v on treated with respect from the Members of staff They are always helpful

10 maggio 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hi Conrad

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 2 stelle su 5

Tickets to a signing in Birmingham were…

Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the very last minute. Ppl trying to push in or skip the queue and some ended up joining the accessible queue which was much shorter for obvious reasons and they were let in first which is VERY UNFAIR on those who arrived hours before the event!

29 aprile 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hello Izabela

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Valutata 5 stelle su 5

Wonderful!

30 aprile 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hi Shen

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 3 stelle su 5

Ticket information unclear and confusing.The receiving of the tickets was very…

The receiving of the tickets was very unclear and despite several voicemails and emails left I didn't receive a reply which left me confused and worried wether we'd get tickets or get into the venue. Very bad customer relations.
It was only when we got to venue and stated my worry about not receiving my tickets,that I got told my name should be on the list (upon checking it was indeed on the list)

30 aprile 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hi Customer

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk if you need any assistance in the future.

Valutata 5 stelle su 5

Great products, friendly staff

Great products, reasonable prices and fast secure service. Very good.
As a musician I know how important it is to support local record/ music shops. Use it or lose it.

1 maggio 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hi Andrew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Great venue

Great venue, great atmosphere. Got served quickly.

26 aprile 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hi paula

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Fantastic

The staff at hmv was very friendly and helpful

11 aprile 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hi Matthew

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valutata 1 stelle su 5

absolutely dangerous actions

absolutely dangerous actions of the company. Forcing you to enter your email in front of everyone, on a big screen is sick. Anyone from a distance can watch what you enter. So why is there a shipment number and showing ID?

5 aprile 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hello Dariusz

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Valutata 5 stelle su 5

MANAGER IS A GOOD BLOKE EASY TO DEAL…

MANAGER IS A GOOD BLOKE EASY TO DEAL WITH AND MY ORDERS ALWAYS ARRIVE ON TIME AND IN GOOD CONDITION

1 aprile 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hello 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Great service

Great service

1 aprile 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hello Roz

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Wonderful staff HMV Coventry.

As always it’s such a pleasure going in this shop, The staff are always helpful and always listen to what you have to say with a smile, I love going into HMV Coventry as it always seems like an adventure . Definitely the right choise in hiring these lovely people.

27 marzo 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hi Barbara

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

A great shop.

Helpful staff who were easy to chat to & knew their products.

29 marzo 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hi Tracey

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

It was easy to order online

It was easy to order online, easy to collect and the staff were friendly

1 marzo 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hi Lesley

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Fantastic service recently visited and…

Fantastic service recently visited and very welcoming

10 gennaio 2025
Non scritta su invito
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hi Solaiman

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Coventry store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valutata 5 stelle su 5

The staff and there professional…

The staff and there professional approach at the Coventry town centre store I have never had a bad experience

29 gennaio 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hello Mr

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Great shop

Very good experience, helpful and friendly staff

22 gennaio 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hi Aneta

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Coventry store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valutata 5 stelle su 5

Very easy and quick service

Very easy and quick service. Will definitely use it again.

14 gennaio 2025
Logo di hmv (UK) - Coventry

Risposta di hmv (UK) - Coventry

Hi Helen

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

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