We called into HMV today at the Xscape near Wakefield. The young lad who served us was unusual in this day & age in that he was extremely helpful & friendly. Other stores we went into the shop assista... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR Castleford, GB
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The vinyl I wanted was not on stock the guy behind the counter was very helpful and ordered the what I wanted I told him I was not local so he helped me arrange for home delivery. Two days after I a... Leggi di più
L'azienda ha risposto
The gentleman (Marcus according to the receipt)who served me made sure I understood the whole process (never ordered in shop for a home delivery before , im old school and like to buy there and then i... Leggi di più
L'azienda ha risposto
The album l ordered online was a bad pressing, a manufacturing fault. Rather then have the hassle of mailing it back, I could take it to my local HMV store. This was hassle free and not a problem at a... Leggi di più
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Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Castleford
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR, Castleford, Regno Unito
4,8
Eccellente
155 recensioni
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The staff and store selection is great…
The staff and store selection is great would definitely shop here
19 luglio 2025
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di hmv (UK) - Castleford
Hello Mr/Mrs Longbottom
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The CD I ordered was out of stock and…
The CD I ordered was out of stock and although it took a week to be delivered the communication from HMV was good. No issues with collection from the Castleford store. Thank you
5 luglio 2025
Risposta di hmv (UK) - Castleford
Hello tony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Sales assistant was extremely helpful…
Sales assistant was extremely helpful in finding what I wanted. Item was delivered to me in just a couple of days
24 giugno 2025
Risposta di hmv (UK) - Castleford
Hi Ian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Love the exclusive HMV steelbooks.
27 maggio 2025
Risposta di hmv (UK) - Castleford
Hi Peter
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service pick and collect
The excellent service on collecting my order. The emails keeping updated on delivery pick up time.
26 maggio 2025
Risposta di hmv (UK) - Castleford
Hi Gerry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Castleford
Hi lal
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Castleford
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Castleford
Hello Christian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service received
The gentleman (Marcus according to the receipt)who served me made sure I understood the whole process (never ordered in shop for a home delivery before , im old school and like to buy there and then in a shop) and I felt very positive about the whole process . The record arrived 2 days later , protectively wrapped in cardboard . (It's a present for my daughter so I haven't opened it yet) . I will definitely be shopping at the Castleford junction 32 HMV shop again .
1 gennaio 2025
Risposta di hmv (UK) - Castleford
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
Very helpful staff , although out of stock, the vinyl record was ordered and arrived within a couple of days. The record was well packed and arrived safe and sound
1 gennaio 2025
Risposta di hmv (UK) - Castleford
Hi Sheila
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Castleford
Exactly what we've come to expect and what we try to provide at hmv!
The people who are employed there are…
The people who are employed there are super helpful, efficient and friendly. It is always a pleasure to go into hmv. The dvds I order always arrive within a few days...so good service too.
29 dicembre 2024
Risposta di hmv (UK) - Castleford
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Castleford
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HOUSE OF MARLEY, headphones,
The main reason for my purchase of House of Marley headphones was the reduced price, these are for a Christmas gift.
14 dicembre 2024
Risposta di hmv (UK) - Castleford
Hi Neil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
They were playing Hatful of Hollows by…
They were playing Hatful of Hollows by The Smiths in the store, so mahoosive respect for that.
16 dicembre 2024
Risposta di hmv (UK) - Castleford
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Had to cancel the order
Had to cancel the order despite ordering well before Christmas. Really annoying because the emails updating were only sent out after two consecutive weekends (only two emails in two weeks, both Monday am) when I could have bought the items I had ordered from someone else. Very frustrating.
14 dicembre 2024
Risposta di hmv (UK) - Castleford
Hi Teresa,
We are really sorry that your order ultimately needed to be cancelled and we would like to apologise for any inconvenience that this may have caused you. Please contact us via the help centre for further assistance, should this be required.
Everything was good staff very helpful
13 dicembre 2024
Risposta di hmv (UK) - Castleford
Hi Lynn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I found the experience excellent
I found the experience excellent, from ordering to delivery. Staff in the store were very, polite and friendly. I would be confident using them again. Thanks
13 dicembre 2024
Risposta di hmv (UK) - Castleford
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I bought the headphones for a present.
I bought the headphones for a present. So as yet they haven't been used but I like the look of them. They look durable and I'm sure my granddaughter will love them . The click and collect was a very easy process.
2 dicembre 2024
Risposta di hmv (UK) - Castleford
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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