Always get fantastic service in the Cardiff store, spoken many times with the same man, think his name is Keiron, the go to person for 4k bluray as staff say. Always recognise me when in and that g... Leggi di più
L'azienda ha risposto
Sede
Cambia sede41 Queen Street, CF10 2AS Cardiff, GB
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Scopri cosa dicono le persone
It is difficult for me to shop as I am a person with Autism and being in public has its drawbacks with so much ignorance and lack of humanity. HMV has been a place where I have been shopping since I w... Leggi di più
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I did not know I could order albums from the shop, so when I asked behind the counter the lovely person informed me I could, and was incredibly helpful (plus we had a lovely chat about the albums, and... Leggi di più
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Firstly when I entered the Cardiff store and asked an assistant for help she was not interested at all and sent me away. So I headed upstairs where the staff were so helpful and knew their stuff. I... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Cardiff
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
41 Queen Street, CF10 2AS, Cardiff, Regno Unito
4,6
Eccellente
438 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
excellent customer service girl on till…
excellent customer service girl on till was really helpful and friendly and polite
24 agosto 2026
Risposta di hmv (UK) - Cardiff
Hello Martin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Cardiff
Hello kirk
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Cardiff
Hello Steven
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Cardiff
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Customer Service….Excellent Box…
Great Customer Service….Excellent Box set of NAME OF THE ROSE….Recommended.
14 agosto 2026
Risposta di hmv (UK) - Cardiff
Hi George
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to use app for ordering and…
Easy to use app for ordering and payment. Great staff at HMV Cardiff as per usual.
4 agosto 2026
Risposta di hmv (UK) - Cardiff
Hi Huw
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Cardiff
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Cardiff
Hi usuario
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Professional service
Simple process, item turned up on its release date.Helpful staff in the Cardiff shop as always
13 agosto 2026
Risposta di hmv (UK) - Cardiff
Hi Neil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Notified when order has arrived and…
Notified when order has arrived and friendly staff make it easy to collect
13 agosto 2026
Risposta di hmv (UK) - Cardiff
Hello Avril
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The member of staff was very helpful
The member of staff was very friendly and helpful and they picked out what I pre ordered straight away and was very helpful
9 agosto 2026
Risposta di hmv (UK) - Cardiff
Hi Chantelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My album did not arrive
My album did not arrive. I’m not sure how to proceed but currently awaiting an email from the help centre. Hopefully this can be resolved.
8 agosto 2026
Risposta di hmv (UK) - Cardiff
Hi Tim,
Thank you for your feedback, and apologies for the delay with your order.
We can see that a member of our team has now responded to your query via email.
Brilliant service happy to help staff…
Brilliant service happy to help staff woild recommend
9 agosto 2026
Risposta di hmv (UK) - Cardiff
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were fab ❤️
29 luglio 2026
Risposta di hmv (UK) - Cardiff
Hi Adam
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cardiff store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Helpful Store Assistant
Although the store did not have the DVD required,
the assistant in the store was very helpful in purchasing it on line in the store and having it posted to me.
18 maggio 2026
Risposta di hmv (UK) - Cardiff
Hi Martyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are excellent they’re so…
The staff are excellent they’re so friendly I shop there at least 4/5 a week I absolutely love HMV they have everything I need a great selection of 4k and vinyl and I will definitely keep shopping there I’m a complete movie buff and also love my music 🎧
22 luglio 2026
Risposta di hmv (UK) - Cardiff
Hi stephen
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cardiff store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Risposta di hmv (UK) - Cardiff
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service and a friendly face.
21 luglio 2026
Risposta di hmv (UK) - Cardiff
Hi IMM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Cardiff
Hi James,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy ordering service and very quick…
Easy ordering service and very quick delivery, within 2 days
18 luglio 2026
Risposta di hmv (UK) - Cardiff
Hi janbomar
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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