The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeHaymarket 11, Millgate Shopping Centre, BL9 0BX Bury, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Steve at HMV, Bury was a real "treasure" when he ordered a copy of "The Count of Monte Cristo" for me. I am currently reading the book and want to watch the film after. I remember it being on TV bac... Leggi di più
L'azienda ha risposto
No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than... Leggi di più
L'azienda ha risposto
Went too the Hmv store too look for dvds but none was on display so i asked the assistant about them.He looked on screen and could be ordered for delivery to home address if wanted,so i said yes pleas... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Bury
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Haymarket 11, Millgate Shopping Centre, BL9 0BX, Bury, England, Regno Unito
4,8
Eccellente
289 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Happy customer
Steve in the bury store was very friendly and ordered my cd. No problems at all
27 maggio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
I love HMV, the staff and the stock
Great service by staff in finding items and resolving my incorrect purchase.
24 maggio 2026
Risposta di hmv (UK) - Bury
Hi J
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great price and availability 👍
15 maggio 2026
Risposta di hmv (UK) - Bury
Hi Timothy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are always helpful and…
The staff are always helpful and friendly
Please open a store back in Bolton
10 maggio 2026
Risposta di hmv (UK) - Bury
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The ordering service was easy and quick…
The ordering service was easy and quick and the Assistant was polite and helpful.
8 maggio 2026
Risposta di hmv (UK) - Bury
Hi Mr Uren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always friendly and willing to help.
25 aprile 2026
Risposta di hmv (UK) - Bury
Hello Shirley,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
You can "Count" on HMV, Bury...
Steve at HMV, Bury was a real "treasure" when he ordered a copy of "The Count of Monte Cristo" for me. I am currently reading the book and want to watch the film after. I remember it being on TV back in the 80's with Richard Chamberlain. My friend recommended watching the Jim Caviezel/Guy Pearce/Richard Harris version as it's her favourite. So Steve kindly ordered that version for me. I've still not watched it yet as the book is really long....! 🤣🦹♂️📜💎🗼🎠⛵️
20 aprile 2026
Risposta di hmv (UK) - Bury
Hi Lindsay,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Keep prices low
Had countless albums from HMV never been let down kept up to date with purchases and when to pick up faultless.keep up the great work and keep the prices as low as possible.👍🏻
21 aprile 2026
Risposta di hmv (UK) - Bury
Hi Brian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The guy that served me [Steve]went…
The guy that served me [Steve]went above and beyond to help me.
He then ordered my book online which came pretty quick.
1 aprile 2026
Risposta di hmv (UK) - Bury
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivery was quick
Delivery was quick. Order was packaged very good and I'm overall very happy. Service was excellent as always.
31 marzo 2026
Risposta di hmv (UK) - Bury
Hello Leo
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fantastic helpful staff I think Steve…
Fantastic helpful staff I think Steve was his name was kept upto date with when the order was arriving etc
Great experience
1 aprile 2026
Risposta di hmv (UK) - Bury
Hello Mr
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bury store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
You sent me the wrong CD
17 marzo 2026
Risposta di hmv (UK) - Bury
Hi Christopher
Thanks for leaving us a review. We're very sorry to hear this. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
The staff in bury store was very…
The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you very much ,as he's disabled was very happy when delivered,thank you steve whom assisted me
25 marzo 2026
Risposta di hmv (UK) - Bury
Hi Wendy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Bury
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Bury
Hello John,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good selection of CDs and DVDs BluRay…
Good selection of CDs and DVDs BluRay and 4k products. Great staff. Always go the extra mile to sort out what i want to buy. Just nice people
3 marzo 2026
Risposta di hmv (UK) - Bury
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Five star experience
No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than buying online and I would much rather purchase from a bricks and mortar establishment, Amazon couldn't deliver the same pre-order until March.
27 febbraio 2026
Risposta di hmv (UK) - Bury
Hi Ken,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Do you need help
The staff was around if needed without asking every two minutes do you need help. Making it pleasurable shopping there.
10 febbraio 2026
Risposta di hmv (UK) - Bury
Hello Bernard,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Buy in store rather than pre order
Why am I treated like second class customer when I pre order a CD. The CD I ordered has only just been despatched on release day so having to wait 4 days longer when it is already available in store. I was expecting it to be available on the day it was available in your store.
6 febbraio 2026
Non scritta su invito
Risposta di hmv (UK) - Bury
Hi Peter,
Thank you for your feedback.
Unfortunately as stock for online purchases is a different delivery to stock in stores there can be occasions where delays occur when receiving our online stock and therefore your order was processed later than expected. Apologies for any disappointment, we will always do our utmost to keep customers updated regarding any delays of this nature and should customers instead wish to purchase in store as a result of this we can certainly honour this as such.
Very helpful staff helped me to order a…
Very helpful staff helped me to order a DVD in the store to be delivered to my home address. Was advised approximately when it would arrive and received updates over the few days it took to be delivered. Very impressed
2 febbraio 2026
Risposta di hmv (UK) - Bury
Hi VALERIE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.