Pre-ordered a Blu-Ray for collection in the Bromley store. Lots of communication about the order journey and lovely staff in the shop when I went to collect my item (staff in here are always amazing)!... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Justin P in the shop was so helpful when I wanted to order a Blu-ray. He looked it up & informed me they had it in stock and went and found it for me. We discussed horror movies and had a very nice co... Leggi di più
L'azienda ha risposto
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Leggi di più
L'azienda ha risposto
Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Bromley
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Regno Unito
4,7
Eccellente
299 recensioni
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The gentleman we dealt with went out of…
The gentleman we dealt with went out of his way to help us.
5 novembre 2025
Risposta di hmv (UK) - Bromley
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to buy on line
Easy to buy on line , could do better in sending emails as to status of delivery. Overall a good experience.
23 ottobre 2025
Risposta di hmv (UK) - Bromley
Hi Christopher
Thanks so much for leaving us a 5 star review - we’re over the moon! We appreciate your feedback.
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Bromley
Hi Clayton
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
On collection of my c d staff were very quick & polite
On collection of my c d staff were efficient
22 ottobre 2025
Risposta di hmv (UK) - Bromley
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and professional which has…
Friendly and professional which has always been the case in all the years I've been going in there.
20 ottobre 2025
Risposta di hmv (UK) - Bromley
Hi Andy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I made a mistake and purchased the…
I made a mistake and purchased the wrong video and they corrected that without fuss. Made my day
13 ottobre 2025
Risposta di hmv (UK) - Bromley
Hi MN
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pretty painless experience ordering…
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in store. The only downside is that it cost me more money picking up in store as I bought additional vinyl albums that were on sale that I spotted. Nevermind.
5 ottobre 2025
Risposta di hmv (UK) - Bromley
Hi Raye,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Bromley
Hello Mr Sean,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Very good and good customer service
Very good and good customer service. An very efficient.
10 settembre 2025
Risposta di hmv (UK) - Bromley
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Bromley
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very easy and straightforward…
Very easy and straightforward made better by having helpful friendly staff
3 settembre 2025
Risposta di hmv (UK) - Bromley
Hi gavin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Being able to pickup feels faster
Being able to pickup feels faster
The app will not work for me on any off my devices so when getting my train I can pop in
23 agosto 2025
Risposta di hmv (UK) - Bromley
Hi Louis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Competition reduce price
HMV sometimes have better deals than Amazon, even if prices are the same it's important we support businesses other than Amazon, it doesn't take much.
12 agosto 2025
Risposta di hmv (UK) - Bromley
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery instructions not followed
I gave instructions to deliver next door, as I was out, but it got left by my bin
5 agosto 2025
Risposta di hmv (UK) - Bromley
Hi Donna
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your delivery, apologies for any inconvenience caused. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
I wanted a particular CD
I wanted a particular CD. It wasn't available. The store ordered it for me and it arrived in store very quickly.
29 luglio 2025
Risposta di hmv (UK) - Bromley
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I found what I was looking for,
I found what I was looking for,
The app made purchasing the item seamless
The item turned up to my chosen store very quickly and I was notified when it arrived.
27 luglio 2025
Risposta di hmv (UK) - Bromley
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Bromley
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful Assistant and you kept me…
Helpful Assistant and you kept me updated on my delivery with emails didn’t wait long for item
4 luglio 2025
Risposta di hmv (UK) - Bromley
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Customer Service was excellent
Customer Service was excellent
The assistant Alan was politely friendly and his experience and knowledge was obviously of a high standard. My visit to the store was a pleasant and successful one
26 giugno 2025
Risposta di hmv (UK) - Bromley
Hi Mrs Bryan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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