Your staff were very helpful and polite. They kindly showed me how to open my box without once getting frustrated. My order came in quickly. Also the people at your customer service office again were... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected! (Royal Mail could have been quicker, but did deliver after a weekend)
L'azienda ha risposto
Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficien... Leggi di più
L'azienda ha risposto
Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Bluewater
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, Regno Unito
4,8
Eccellente
305 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di hmv (UK) - Bluewater
Hi Mr Wilson
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Bluewater
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Bluewater
Hi nadine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful as ever
The shop staff as ever are a delight
Helped me with ordering and picking up a click and collect order
17 marzo 2025
Risposta di hmv (UK) - Bluewater
Hi Steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Bluewater
Hi Adele
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Eliza at the Bluewater store was very…
Eliza at the Bluewater store was very helpful finding an astronomy DVD on line which I wanted to order. Good communication from HMV about delivery via email. Very good service.
5 marzo 2025
Risposta di hmv (UK) - Bluewater
Hello Geraldine
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bluewater store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
The young lady Tillie who served me…
The young lady Tillie who served me today was a really nice experience friendly polite and helpful nothing was to much trouble, Thank you
26 febbraio 2025
Risposta di hmv (UK) - Bluewater
Hello Steven
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Bluewater HMV
I ordered a DVD at Bluewater HMV and the staff were excellent and extremely helpful and polite.
PLEASE PASS ON MY APPRECIATION
2 febbraio 2025
Risposta di hmv (UK) - Bluewater
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Store in Bluewater
Went to HMV in Bluewater. What a busy place. But two employees were so helpful---Lucy found the artists I wanted and Colin on checkout went the extra mile when he spotted one of the cd cases was cracked. It was my 77th birthday so it was most enjoyable sorting through thousands of vinyls and cds. I can recommend spending an hour or so in this store. Amazing choice throughout.
9 febbraio 2025
Non scritta su invito
Risposta di hmv (UK) - Bluewater
Hello Nigel
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bluewater store and the colleagues you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
I was kept informed and staff at…
I was kept informed and staff at Bluewater were friendly and efficient.
11 febbraio 2025
Risposta di hmv (UK) - Bluewater
Hi Janice
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Gavin & Stacey finale dvd
Picked up my dvd parcel arrived pretty quickly couldn’t be more happy thank you
7 febbraio 2025
Risposta di hmv (UK) - Bluewater
Hello Samantha
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Bluewater
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Knowledgeable staff
Great selection. Knowledgeable staff. Hope they survive the rise and fall of the subscription services.
3 febbraio 2025
Risposta di hmv (UK) - Bluewater
Hi Jonathan
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bluewater store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Swapping a CD
There was no problem swapping the CD I had ordered failing to notice that the double CD was in face a CD and a DVD. When u explained the problem I. e I didn’t possess a DVD player I was able to do an in store exchange. Excellent service
30 gennaio 2025
Risposta di hmv (UK) - Bluewater
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Bluewater
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff. I was very grateful for their assistance.
29 gennaio 2025
Risposta di hmv (UK) - Bluewater
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vinyl storage
Speedy delivery, boxed and packaged well. Excellent vinyl storage case.
16 gennaio 2025
Risposta di hmv (UK) - Bluewater
Hi Mr Flanagan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
Very helpful staff, quickly ordered a copy of Air America for me in store to be picked up at a later date.
6 gennaio 2025
Risposta di hmv (UK) - Bluewater
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Bluewater
Hello Jennifer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cheers Colin!
Awesome service in store thank you Colin! Knew exactly what to do and how to get my purchase to me, only let down was I was told 2 to 3 days to get to me and it came over a week later
27 dicembre 2024
Risposta di hmv (UK) - Bluewater
Hello Thomas
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.