Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Really nice to go shopping again ! Great store in Blackpool, super friendly, very helpful team, it's a treat, also have found items in store cheaper than eBay 'used' (and current, not old). Really enj... Leggi di più
L'azienda ha risposto
Been a HMV customer since the 7o's. You have always had variety and technology. Happy days buying Laserdisc films, vhs films for the children and latterly dvd/blu ray. Your staff are always happy t... Leggi di più
L'azienda ha risposto
i ordered rolling stones hackney diamonds while still living in sheffield but due to forward delivery i knew i,d be living in blackpool by due date.i collected at blackpool branch no probs,if only oth... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Blackpool
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, Regno Unito
4,7
Eccellente
204 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The guy that served me in the shop at…
The guy that served me in the shop at Blackpool could not have been more helpful. He was outstanding and arranged a delivery of a toy for my son which arrived and he’s over the moon.
It’s not often these days you get a great customer experience but I definitely did.
Big thanks to the chap that served me, he’s a credit to you organisation. Thanks HMV!
6 aprile 2024
Risposta di hmv (UK) - Blackpool
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer service
Very friendly staff. Fast delivery. Replacement sorted quickly due to a faulty cd.
30 marzo 2024
Risposta di hmv (UK) - Blackpool
Hi Bex
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
great selection
great selection, always my go to place for any music, and now lots more.
13 dicembre 2023
Risposta di hmv (UK) - Blackpool
Hi Andrew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good range of products and service at HMV Blackpool
Having visited a few stores in Blackpool for suitable wired headphones and not finding either a suitable product or good service I gave up. On my way home I passed the HMV store and wondered if they sold them. Upstairs they had a wide selection. Though most were wireless they had a fair number ranging from surprisingly lower prices than I expected to more expensive for the knowledgeable and discerning. I asked for help and showed my old, well used and loved headphones but now broken that connected to my Yamaha keyboard. He confirmed the wired headphones on display were suitable and explained the difference between over ear, like my old ones, and on ear ones along with answers to my questions. He confirmed the 3.5mm connector which plugged into my Yamaha adapter were on the headphones I was considering. I bought and left the store happy I found a store with products and service that turned my negative day's shopping to a positive one. I am 72, not into wireless tech, Bluetooth and similar - a bit old fashioned, behind the times perhaps but one thing I do know is good old fashioned attentive customer service will never go out of fashion and that was there at HMV Blackpool.
20 febbraio 2024
Non scritta su invito
Risposta di hmv (UK) - Blackpool
Hi Raymond
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Keep me up to date with order and staff…
Keep me up to date with order and staff was very polite
2 febbraio 2024
Risposta di hmv (UK) - Blackpool
Hi Kathy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
How fast you got my purchase to me
1 febbraio 2024
Risposta di hmv (UK) - Blackpool
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Blackpool
Hi Paul
Thanks for getting in touch with such a positive 5 star review of our Blackpool store; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very attentive and helpful
Staff very attentive and helpful, wouldn’t go anywhere else
25 gennaio 2024
Risposta di hmv (UK) - Blackpool
Hi KEITH
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
great low prices.
2 gennaio 2024
Risposta di hmv (UK) - Blackpool
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Record player
My son got the same record twice so I took it back to exchange one for another which wasn't in stock so I was offered delivery, excellent service from staff in the Blackpool shop upstairs and really quick delivery. Went in for a record player before Christmas as well and the staff again were very helpful.
27 dicembre 2023
Risposta di hmv (UK) - Blackpool
Hi Sharon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Kept updated when my order was to be…
Kept updated when my order was to be dispatched, when it will arrive at store & when it was in store . Easy collection too
16 dicembre 2023
Risposta di hmv (UK) - Blackpool
Hi Lynda
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good service friendly helpful staff…
Good service friendly helpful staff quick delivery and good price
20 dicembre 2023
Risposta di hmv (UK) - Blackpool
Hi Tina
Thank you for leaving a 5 star review for hmv Blackpool!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon and merry christmas :-)
All good and quick.
20 dicembre 2023
Risposta di hmv (UK) - Blackpool
Exactly how it should be, so thank you Wayne and merry christmas!
Kept in touch regularly as to when CD…
Kept in touch regularly as to when CD was back in stock and available to pick up.
17 dicembre 2023
Risposta di hmv (UK) - Blackpool
Hi Frank
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered this item as a Xmas gift and…
Ordered this item as a Xmas gift and the delivery was extremely quick! Staff in the Blackpool branch were very polite and helpful.
16 dicembre 2023
Risposta di hmv (UK) - Blackpool
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Enjoyable,hassle free experience
The assistant was polite, cheerful and very helpful. The items I required were on the upper floor , to save me using the lift, I have mobility problems, she, Louise,went upstairs and brought me a selection to choose from.
16 dicembre 2023
Risposta di hmv (UK) - Blackpool
Hi GWEN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent transaction
Excellent transaction. Good selection of anime and other genres. Fast delivery and very well packaged. Nice and smooth no hassle like some other services.
7 dicembre 2023
Risposta di hmv (UK) - Blackpool
Hi Dean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV had all the CD's I needed
HMV had all the CD's I needed, at a good price and delivery was fast
6 dicembre 2023
Risposta di hmv (UK) - Blackpool
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I'm still waiting for my delivery
29 novembre 2023
Risposta di hmv (UK) - Blackpool
Hi Ian
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Always helpful in store
Always helpful in store. If they don’t have an item in they will order it for you. Excellent customer service.
25 novembre 2023
Risposta di hmv (UK) - Blackpool
Hi STEPHANIE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.