I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with fri... Leggi di più
L'azienda ha risposto
Sede
Cambia sede17/18 Milsom Street, BA1 1DB Bath, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... Leggi di più
L'azienda ha risposto
I also recieve excellent service in here regardless of wether I'm buying anything or just browsing. Bath HMV always have great bargains in their store and the staff are always happy to help. I wouldn'... Leggi di più
L'azienda ha risposto
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Bath
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
17/18 Milsom Street, BA1 1DB, Bath, Regno Unito
4,8
Eccellente
188 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di hmv (UK) - Bath
Hi Andrew,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order online and arrived at my…
Easy to order online and arrived at my local store for.me to collect. Waited a few days and was able to collect. Very easy
Staff really friendly on pick up.
24 dicembre 2025
Risposta di hmv (UK) - Bath
Hi Brigitte
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very efficient online service
Bought a vinyl online for my son for Christmas, I used click and collect which was very efficient collecting from the store in Bath a couple of days later.
21 dicembre 2025
Risposta di hmv (UK) - Bath
Hi Hilary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My order went missing
My order went missing. It was ordered in the store & should have arrived within a week. 3 weeks later & I'm still waiting. When I chased it up on Friday in the store, I was told someone from the office would call me on Monday. No-one called. Instead I was sent an email with a form to claim a refund. This was for a Christmas present. I won't be ordering from HMV again.
21 dicembre 2025
Risposta di hmv (UK) - Bath
Hi Anna
Thank you for taking the time to leave us a review. We are sorry to hear that your order got lost, apologies for any disappointment caused. We can see you have been in touch and we are assisting with this.
Lovely staff and excellent, prompt service
The staff in the shop were very helpful and polite and my order arrived promptly
17 dicembre 2025
Risposta di hmv (UK) - Bath
Hi Julia
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Risposta di hmv (UK) - Bath
Hello Neil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful member of staff found the video…
Helpful member of staff found the video I was looking for Truly Madley Deeply and explained that we would have to order it online which was done in store.
7 dicembre 2025
Risposta di hmv (UK) - Bath
Hi Judith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Bath
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was served by a polite young man who…
I was served by a polite young man who was willing to help with my purchase.
20 novembre 2025
Risposta di hmv (UK) - Bath
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Bath
Hi Louise,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful member of staff at the HMV…
Very helpful member of staff at the HMV store Bath on Sunday. I had ordered headphones for a Christmas present online and chose the wrong colour. Experienced a quick no fuss or hassle exchange of product. Thank you for your help!
17 novembre 2025
Risposta di hmv (UK) - Bath
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
BEST place
Son and I went into hmv to look for someone Vinyls because its was my son first time buying Vinyls. Two members staff was really friendly, caring helpful and understanding . One member staff help my son look for Vinyl that he can't find. Best place to go to HMV in Bath. Place was clean, excellent price.
Yes I do recommend you to go
12 novembre 2025
Non scritta su invito
Risposta di hmv (UK) - Bath
Hi Samantha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
First class service from HMV
I have always had first class service from HMV and this latest purchase was no exception.
13 novembre 2025
Risposta di hmv (UK) - Bath
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service and choice of 4k…
Great customer service and choice of 4k films in HMV, would not go anywhere else
9 novembre 2025
Risposta di hmv (UK) - Bath
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Bath
Hi Seamus
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered for collection from the Bath…
Ordered for collection from the Bath store and it was a very pleasant experience. Product arrived in great condition too.
25 ottobre 2025
Risposta di hmv (UK) - Bath
Hi Jacob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
you were efficient courteous and the…
you were efficient courteous and the order arrived no later than promised ,collecting it was in no way difficult
28 ottobre 2025
Risposta di hmv (UK) - Bath
Hello David
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Click and collect
Ordered goods online; straightforward process. Click and collect in Bath store; also no problem.
28 ottobre 2025
Risposta di hmv (UK) - Bath
Hi Christine,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv, and we hope to see you again soon :-)
Another great experience at HMV
Met the very friendly staff, Dave and colleague when picking up my pre order. Always great to drop in to the store.. Excellent service from them both as always
21 ottobre 2025
Risposta di hmv (UK) - Bath
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy pick up with great friendly staff.
Easy pick up with great friendly staff.
Prices are really good and much better than Amazon.
Just a great shop to wander round.
13 ottobre 2025
Risposta di hmv (UK) - Bath
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.