I ordered some DVDs at HMV, I received excellent customer service, found the staff easy to talk to, & they were happy to answer any queries I had. I received emails to keep me updated when my order wa... Leggi di più
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17/18 Milsom Street, BA1 1DB Bath, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I ordered some DVDs at HMV, I received excellent customer service, found the staff easy to talk to, & they were happy to answer any queries I had. I received emails to keep me updated when my order wa... Leggi di più
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As with all my visits to the HMV shop in Bath, the service was excellent. On this occasion it was Jack Walters. BUT - why doesn't the shop stock on it's music bookshelves Jack's latest excellent book... Leggi di più
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Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... Leggi di più
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I visited the Bath store to collect a CD but the service was a little slow and the staff were not friendly/ approachable. I want to preface that this is not usually the experience as I visited this pa... Leggi di più
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Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportScritti dall'azienda

17/18 Milsom Street, BA1 1DB, Bath, Regno Unito
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Risposta di hmv (UK) - Bath
Extremely helpful, found my purchase very quickly and assisted me with several other items that i was interested in .

Risposta di hmv (UK) - Bath
Five-Star Experience at HMV Bath! 🌟
My first visit to HMV in Bath took me right back to my youth,it’s fantastic to see the store back and so well laid out. Everything was easy to find. I was after a specific Rap magazine which was out of stock in-store. The first staff member I spoke to helped me order it online and explained that I would be kept informed by email about when I could collect it. The process was really smooth and stress-free.
When I came to collect the magazine for my son, I met Dave. He went above and beyond: he let me borrow a felt tip so I could address the magazine on the spot and even ensured it was taped securely at each end - post-office ready! A special shout-out to the young man who had to jog to the depths of the store to get some tape. On top of that, Dave recommended a new artist for me to listen to.
From start to finish, the Bath team delivered a fabulous shopping experience. Five-star customer service all the way, well done, HMV Bath team!

Risposta di hmv (UK) - Bath
My George Michael vinyl was delivered to the Bath store as requested, packaging excellent and I have enjoyed the first listen of my new LP.

Risposta di hmv (UK) - Bath

Risposta di hmv (UK) - Bath
I have made quite a few orders for DVD's over the past few weeks and have had an excellent response I have always received them within days. I will continue to shop with HMV

Risposta di hmv (UK) - Bath
All the staff are always happy to give there time.
Great service with a smile always.

Risposta di hmv (UK) - Bath
I also recieve excellent service in here regardless of wether I'm buying anything or just browsing. Bath HMV always have great bargains in their store and the staff are always happy to help. I wouldn't consider showing elsewhere. If bath don't have something I want in stock I always do a click and collect off the website to the Bath store.

Risposta di hmv (UK) - Bath
Easy to order online and arrived at my local store for.me to collect. Waited a few days and was able to collect. Very easy
Staff really friendly on pick up.

Risposta di hmv (UK) - Bath
Bought a vinyl online for my son for Christmas, I used click and collect which was very efficient collecting from the store in Bath a couple of days later.

Risposta di hmv (UK) - Bath
My order went missing. It was ordered in the store & should have arrived within a week. 3 weeks later & I'm still waiting. When I chased it up on Friday in the store, I was told someone from the office would call me on Monday. No-one called. Instead I was sent an email with a form to claim a refund. This was for a Christmas present. I won't be ordering from HMV again.

Risposta di hmv (UK) - Bath
The staff in the shop were very helpful and polite and my order arrived promptly

Risposta di hmv (UK) - Bath

Risposta di hmv (UK) - Bath
Helpful member of staff found the video I was looking for Truly Madley Deeply and explained that we would have to order it online which was done in store.

Risposta di hmv (UK) - Bath
I was served by a polite young man who was willing to help with my purchase.

Risposta di hmv (UK) - Bath

Risposta di hmv (UK) - Bath
Very helpful member of staff at the HMV store Bath on Sunday. I had ordered headphones for a Christmas present online and chose the wrong colour. Experienced a quick no fuss or hassle exchange of product. Thank you for your help!

Risposta di hmv (UK) - Bath
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