I bought suede's new album in basildon store which was £24:99 , didn't realise i was charged 28:99 until I got home? Don't know why, thinking it was deliberate overcharge.
L'azienda ha risposto
22 Eastgate Centre, SS14 1AF Basildon, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I bought suede's new album in basildon store which was £24:99 , didn't realise i was charged 28:99 until I got home? Don't know why, thinking it was deliberate overcharge.
L'azienda ha risposto
The young lady in the Basildon store was very helpful when I asked about the DVD I wanted to buy. She advised it would take 5 working days to be delivered. It arrived a week later, even with the Easte... Leggi di più
L'azienda ha risposto
Went to store in Basildon and a very helpful member of staff gave me all the info I need to make a decision on a turntable and speakers to buy I ordered on line to save carrying the items which were a... Leggi di più
L'azienda ha risposto
The shop in Basildon Essex is where I was helped be a lovely member of staff, she helped me order a present, and also helped me look in store for another item, I felt I was taking a lot of her time, h... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportScritti dall'azienda

22 Eastgate Centre, SS14 1AF, Basildon, Regno Unito
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very helpful as soon as I walked in the store was able to order the item I wanted and was kept up to date through the whole process by email

Risposta di hmv (UK) - Basildon
Great customer service in the Basildon branch then quick delivery of my products.

Risposta di hmv (UK) - Basildon
The staff are always helpful at HMV Basildon. As Blu-rays were not in store. I ordered through the counter. Received notification via email of order, when dispatched and when in store , ready for pick up. All very helpful and easy.

Risposta di hmv (UK) - Basildon
Couldn't find the product I was looking for. So the staff member helped me to order it using the in-store ordering system.
Procured came within the week, extremely pleased and would most likely use the service again.

Risposta di hmv (UK) - Basildon
The girl who served me was very helpful, they didn't have in store what I wanted, so she ordered it for me and it arrived 3 days later

Risposta di hmv (UK) - Basildon
In store assistance very helpful, package arrived as advised.

Risposta di hmv (UK) - Basildon

Risposta di hmv (UK) - Basildon
Lady at the counter was quite rude, explained to her that I'm trans and that my deadname is on my ID and she was very rude about it, thought this place was supposed to be LGBTQ+ friendly

Risposta di hmv (UK) - Basildon

Risposta di hmv (UK) - Basildon
I love going to the store to browse and people are really nice there

Risposta di hmv (UK) - Basildon

Risposta di hmv (UK) - Basildon

Risposta di hmv (UK) - Basildon
One of The 4k's I wanted that was released that day was not in stock. I was told it was released, but the shop hadn't ordered any.

Risposta di hmv (UK) - Basildon
I ordered CDs that were not in stock,they were delivered in a couple of days and I was notified by E Mail. Pleased with service.

Risposta di hmv (UK) - Basildon
Quick delivery parcel undamaged and not tampered with also friendly and helpful member of staff would feel confident to order items in the future

Risposta di hmv (UK) - Basildon
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.