Having recently bought a car from the Hippo Motor Group I am very happy with the service I received.There were a number of small issues that were all rectified prior to collection. Also when it was di... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I was looking for a Tesla Model 3 Long Range and found one at Hippo Motor Group for a decent price. It had a few bodywork issues, which worried me at first, but they assured me they would sort every... Leggi di più
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I wanted to firstly say a huge thank you to a Matt in the sales team who was wonderful in his support in guiding me through my first ever ever eperience of financing a car. He really made the whole pr... Leggi di più
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Our new car was delivered today from David L. David was very professional and polite,an asset to the company. Showed us all the ins and out of the car,which was greatly appreciated by myself and wi... Leggi di più
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Dettagli dell'azienda
- Rivenditore di auto
- anche in
- Broker finanziario
- Rivenditore di auto usate
- Rivenditore di veicoli a motore
- Servizio di leasing
Informazioni su Hippo Motor Group
Scritti dall'azienda
Welcome to Hippo Motor Group
Hippo Motor Group is one of the UK’s leading automotive specialists, helping customers find, finance, lease and drive away in the perfect vehicle.
As a family-owned business with more than 60 years of experience in the motor trade, we’ve built our reputation on delivering expert advice, great value and a hassle-free experience from start to finish.
Whether you’re looking for:
- Personal car leasing
- Business car leasing
- Vehicle finance
- New and used cars
- Vans
- Prestige vehicles
Our award-winning team is here to help every step of the way.
From first enquiry to vehicle handover and aftercare support, we aim to make the whole process simple, transparent and enjoyable. Every vehicle prepared by Hippo goes through rigorous quality checks at our state-of-the-art preparation centre, giving customers confidence in their next vehicle.
We’re proud to support thousands of motorists across the UK with access to a wide choice of vehicles, nationwide delivery, dedicated account managers and flexible finance solutions.
If you’ve experienced Hippo Motor Group, we’d love to hear your feedback. Your review helps us continue improving and helps future customers choose a company they can trust.
The perfect vehicle. The right deal. The Hippo experience.
Informazioni di contatto
Regno Unito
- www.hippomotorgroup.com
4,3
Eccellente
3K recensioni
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Ha risposto al 98% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Mixed feelings initially but great aftercare
w*update** since the review hippo have been fantastic and sorted this out for me
Graham who delivered my vehicle was amazing and cannot fault him. However when buying a car I would have expected 2 keys. When I asked if they would reimburse me if I get a second key cut they refused saying the car was too old! It’s a 22 plate car which is baffling how they consider this too old. Apart from this disappointment the journey so far has been great
25 settembre 2026
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Risposta di Hippo Motor Group
Hi Clare,
Thank you for taking the time to share your experience. We’re really pleased to hear that Graham provided such a positive delivery experience.
We’re sorry for the confusion and frustration caused regarding the number of keys supplied with your vehicle and the information you were initially given. We’ve since spoken with you directly, reviewed your concerns and agreed a resolution that we hope goes some way towards putting things right.
- Team Hippo
Incredible service
Kane looked after me and could not have been more incredible. He felt genuinely human, really tried to find me the best deal, and even helped me navigate some tricky financing. He prompted me all the way through to make sure he had everything he needed. Absolutely outstanding customer service. I couldn't recommend Hippo more! Wowza.
25 settembre 2026
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Risposta di Hippo Motor Group
Hi Philip,
Thank you for your fantastic review! We’re delighted Kane provided such personal, attentive service and went above and beyond to make the process as smooth as possible. We really appreciate your recommendation.
Team Hippo
Great Customer Service
Great service from Tristan, very friendly. Highly recommend to all.
25 settembre 2026
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Risposta di Hippo Motor Group
Hi Darrell,
Thank you for your review! We’re glad Tristan provided friendly, great service. We really appreciate the recommendation.
Team Hippo
Jack and Abigail in Blackburn great…
Jack and Abigail in Blackburn great people that helped me get through the process quick and easy. There wasn’t any delays and the information they provided about what I’m getting myself into was very informative and straightforward.
25 settembre 2026
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Risposta di Hippo Motor Group
Hi Melvis,
Thank you for your review! We’re glad Jack and Abigail made the process quick, easy, and straightforward, with clear and helpful information throughout.
Team Hippo
If you don’t want stress, avoid using!!!!
Purchased a car arund 2 years ago. At the point of purchase I was sold extended warranty for peace of mind if anything major went wrong I wouldn’t need to worry!!!! Well the turbo has gone! I personally have only done 13k miles in two years and the car 81k. Well surprise surprise A1 approved warranty company rejected the claim due to it being deterioration! Well everything deteriorates over time so the warranty is not worth anything!!! The deterioration caused a mechanical fault and that’s why it’s not covered not the other way round!
I then checked to see how long should the turbo last and that is between 100 and 150k miles! Mine is far short of that!!!! So both hippo and A1 approved want nothing to do with it! Only times like this is when you truely find how good and how much companies care about customers! I know when I purchased the car they jumped through hoops and were in contact regular!!!! You only find this out when you have foolishly done the sale so if this post stops at least one person not doing business with Hippo and A1 approved warranty then at least I have helped someone not having the stress of now tsking on a legal battle! If only companies looked after there customers they wouldn’t have to spend so much marketing there business!!!!
Thank you for the response and a pity I have to take more of my valuable time on platforms like this for you wanting to assist now, when I have already sent communication with my complaint and did not wish to know!!!!
25 settembre 2026
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Risposta di Hippo Motor Group
Hi John,
I’m sorry to hear about your experience. We haven’t been able to identify your account from the information provided within the review.
We’ve requested some further details through Trustpilot, or alternatively, please email customercare@hippomotorgroup.co.uk [customercare@hippomotorgroup.co.uk] quoting reference 113702. Once we have this, we can review the matter properly and reach out to you directly.
Thanks, Chris – Customer Experience Manager
Josh was very good with the hand over…
Josh was very good with the hand over of my new vehicle, I am very happy thank you josh
25 settembre 2026
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Risposta di Hippo Motor Group
Hi Peter,
Thank you for your review! We’re glad Josh made the handover smooth and that you’re very happy with your new vehicle.
Team Hippo
Thank you so much to Joanne and…
Thank you so much to Joanne and Tristan, the service from start to finish was so efficient and every query I had was delt with so quickly. And the car is stunning, I am so happy with the service, car and the care I received. I will be recommending this company and these lovely people.
24 settembre 2026
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Risposta di Hippo Motor Group
Hi Ann,
Thank you for such a wonderful review. We’re delighted to hear Joanne and Tristan provided such efficient and caring service throughout. It’s fantastic to know you’re happy with your new car, and we really appreciate your recommendation.
Team Hippo
Essa a member of staff made my…
Essa a member of staff made my experience very stress free and straight forward
24 settembre 2026
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Risposta di Hippo Motor Group
Hi Ross,
Thank you for your kind review. We’re pleased to hear Essa made your experience stress-free and straightforward. We’ll be sure to pass on your feedback.
Team Hippo
Very helpful and knowledgeable.
24 settembre 2026
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Risposta di Hippo Motor Group
Hi Catherine,
Thank you for your kind review. We’re pleased to hear you found our team helpful and knowledgeable.
Team Hippo
Today I’ve picked up my used Skoda
Today I’ve picked up my used Skoda, I only found it yesterday! The car is fantastic, most of all the customer service was exceptional. Firstly I dealt with Troy, who was very knowledgeable and helpful, with no pushy sales approach. Then I met Tristan who went through the payment process and the other paperwork, absolutely fantastic, nothing was and issue. Would highly recommend Hippo. First class!!
24 settembre 2026
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Risposta di Hippo Motor Group
Hi Mike,
Thank you for your fantastic review. We’re delighted Troy and Tristan made the process so easy and provided exceptional service. We really appreciate your recommendation and hope you enjoy your Skoda.
Team Hippo
Liam was very helpful
Liam was very helpful, and professional, and made us feel comfortable
23 settembre 2026
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Risposta di Hippo Motor Group
Hi Khwaja,
Thank you for your kind review. We’re pleased to hear Liam was helpful, professional and made you feel comfortable throughout your experience. We’ll be sure to pass on your feedback.
Team Hippo
Dealing with Zac who was very helpful &…
Dealing with Zac who was very helpful & done everything he could to find me the right car. Andy who delivered our car was very helpful & polite.
23 settembre 2026
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Risposta di Hippo Motor Group
Hi Paul,
Thank you for your kind review. We’re delighted to hear Zac helped you find the right car and that Andy provided a helpful and polite delivery service. We’ll be sure to pass on your feedback.
Team Hippo
Duncan was incredibly helpful…
Duncan was incredibly helpful throughout in sourcing the exact vehicle I had enquired about - nothing was too much trouble - highly recommended.
22 settembre 2026
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Risposta di Hippo Motor Group
Hi Paul,
Thank you for the fantastic feedback! We’re delighted to hear Duncan was so helpful throughout and went the extra mile to source the exact vehicle you were looking for. We really appreciate your recommendation and kind words.
Team Hippo
New car Delever by mark cotton lovely…
New car Delever by mark cotton lovely man excellent service
22 settembre 2026
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Risposta di Hippo Motor Group
Hi Derek,
Thank you for your lovely feedback. We’re delighted to hear Mark Cottam provided excellent service when delivering your new car. We’ll be sure to pass your kind words on to him. We hope you enjoy your new car and really appreciate your support.
Team Hippo
Both Damien on phone and Tristan in…
Both Damien on phone and Tristan in person are very good !
Very accomplished service and look forward too new car
21 settembre 2026
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Risposta di Hippo Motor Group
Hi James,
Thank you for your lovely feedback. We’re delighted to hear Damien and Tristan both provided such a great service, both over the phone and in person. We hope you enjoy your new car and really appreciate your support.
Team Hippo
Callum and Tristan both extremely…
Callum and Tristan both extremely efficient in the sale and handover of the car.
20 settembre 2026
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Risposta di Hippo Motor Group
Hi Andrew,
Thank you for your feedback. We’re delighted to hear Callum and Tristan were both extremely efficient throughout the sale and handover of your car. We really appreciate your kind words and support.
Team Hippo
Would Definitely Recommend
Tristan and Warner were great to work with. Any questions I had were promptly answered and the handover and paperwork went very smoothly. Would definitely recommend.
20 settembre 2026
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Risposta di Hippo Motor Group
Hi Rajan,
Thank you for your lovely feedback. We’re delighted to hear Tristan and Warner were helpful in answering your questions and that the handover and paperwork went smoothly. We really appreciate your recommendation and support.
Team Hippo
Fantastic company
Huge range of vehicles to suit most budgets. This was my second time buying a car from there Blackburn site. Fantastic service from enquiring to selling to buying to finally picking up my car today. Thank you.
Would highly recommend.
19 settembre 2026
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Risposta di Hippo Motor Group
Hi Rachel,
Thank you for your lovely feedback and for choosing our Blackburn site for a second time. We’re delighted to hear you were happy with the range of vehicles and received fantastic service throughout, from your initial enquiry to collecting your car. Your recommendation means a lot to us, and we truly appreciate your continued support.
Team Hippo
Dropped my car of & picked up the new…
Dropped my car of & picked up the new car at Hippo Peterborough. Very impressive site. Staff very welcoming. Tristan looked after me very well, talked me through the process step by step, very professional and friendly. A big shout out to Crystal & Gareth for setting this up.
19 settembre 2026
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Risposta di Hippo Motor Group
Hi James,
Thank you for your lovely feedback. We’re delighted to hear you were impressed with our Peterborough site and felt so welcome. It’s great to know Tristan guided you through the process professionally and that Crystal and Gareth helped everything come together. We really appreciate your kind words and support.
Team Hippo
Smooth process from start to finish
Smooth process from start to finish, friendly and helpful would recommend this company.
Customer service from Josh has been brilliant very helpful and full of knowledge
19 settembre 2026
Non scritta su invito
Risposta di Hippo Motor Group
Hi Kirsty,
Thank you for your great feedback. We’re delighted to hear the process was smooth from start to finish and that Josh provided such helpful, knowledgeable service. Your recommendation means a lot to us, and we truly appreciate your support.
Team Hippo
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