Hippo Motor Group Recensioni 

Matt were wonderful quick and smooth

Matt and Alex (male) were absolutely amazing. Made the process extremely easy and were very easy to talk to. Nothing was too much for them. Great blokes.

I was well look after the moment l get there by Olivia Polson and the sales was wonderful.

Wonderful sales and well looks after by Olivia Polson

From the start of the process it has been simple and easy. Bilal went through all the options available to me and found the right vehicle for me. Communication was easy and getting answers to questions was efficient.

When collecting the vehicle the member of staff Matt was helpful and made the process easy and was helpful

Absolutely fantastic 5* service from walking through the door to view cars through to collecting my daughter’s new car tonight from Bailey! Thank you for staying a little after closing for us!
Would happily recommend yourself and the garage.
Thanks

what can i say! I certainly wasn't expecting the speed , professionalism and thought that I recieved when Nathan took my call. I was very particular about the colour I wanted and yes its fairly rare , match that with the trim spec and mileage no chance ! Nathan call me within an hour and told me he had found one .I was lost for words , he talked and messaged me every step and every day , once i arrived at the peterborough showroom , offered a coffee sat down with Matt who went through all the final checks and paperwork and I headed home with my dream car , I cannot thank Nathan enough for everything ! You found what I thought couldn't, appreciate it tons

Amazing service and speedy collection, Ruby and matt had out of this world service they helped me with all my questions

I will say the service at the beginning was great and when i wasnt happy with the car they offered to change this. However upon taking delivery of that car it was identified there was issues. The drivers door knocking, boot not aligned, repainter bodywork with sanding marks, corroded disks and after getting a check on the car was identified previous damage. As a result of this i used the return procedure and decided to buy locally as the savings from buying from Hippp were not worth it. What should be a straight forward process is turning into a daily chasing from me to get a response and when i do speak with someone they dont give you answers and tell you hopefully the team will be in touch. The team being the cancellations team, worrying if they are so busy they cant respond to you. I even offered to return the car myself in order to get my money back and close this issue out quicker. It feels like the customer experience team are not genuinely interested.

A great service no pressure sell and very helpful Young French fellow who did everything very well
We picked the Range Rover up next day too thanks to Josh who helped with old man’s inability to type on tiny phone screen without his readers great work both of them

Liam in the handover team was welcoming and reassuring. The handover with him was handled well despite him being on his own due to collegue illness.

Thank you for a smooth transaction from start to finish! I cannot thank Matt enough, he went above and beyond to help me out!
Thank you for Mark Cottam for delivering my fab new car also! What a great guy! Great experience all round! Thank you ☺️

Garry delivered my car today. Very polite & friendly & knowledgeable. Answered all my questions effortlessly.

Very good customer service from Liam

Alex was great in helping in finding me the right car , my only complaint was the whole process took about 3 weeks, David was great at the handover explained everything well , delighted with my car 🚗

Joseph Grundy in the sales team recently sorted me out a New business lease. Very accommodating, prompt at replying and always friendly and happy to help.

Thanks again
Laura

Thanks to Alan I appreciate your excellent service and your customer service it was really good you explain everything easliy and with understand keep up the good work Alan.

I had a few issues with my vehicle and Morgan was an excellent after care consultant who sorted my issues in a very quick and efficient manners. Above all he listened. Brilliant person. 10 out of 10.

Delivery of my car was prompt. Paddy was helpful and friendly. He kept me informed every step.

Fantastic service by hippo they brought my car to me talked about the car showed me everything