Audika Eastbourne is very conveniently located near the train station. My husband has been a customer for some years. He has been very impressed with Ben's patient expertise in helping him chose the r... Leggi di più
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I really cannot fault Audika in Eastbourne the service is faultless starting off with the lovely friendly Gaye who is always so helpful & kind as well as extremely knowledgable & of course the Audiolo... Leggi di più
Justin was the Audiologist who conducted my hearing test . He was courteous, professional, knowledgeable & thorough, explaining not only the workings of the hearing aids but the workings of the ear i... Leggi di più
My husband travelled from our home to Eastbourne forgetting to bring any new filters for his hearing aids. We called in to see Gaye at Hidden Hearing and she was extremely helpful in every way helpi... Leggi di più
4,9
Eccellente
131 recensioni
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Belinda and Gaye were so welcoming when…
Belinda and Gaye were so welcoming when I arrived in some discomfort-the treatment was longer than I expected but handled with great care and attention - my tubes are now completely clear and my sense of balance has been restored - big thanks to you both
16 maggio 2025
Non scritta su invito
A welcome smile and helpfulness.
My husband travelled from our home to Eastbourne forgetting to bring any new filters for his hearing aids.
We called in to see Gaye at Hidden Hearing and she was extremely helpful in every way helping us to try out a few examples before she found the correct ones!! We can highly recommend HH and Gaye for their quality of service, help and especially Gaye’s smiling welcome 😃
6 maggio 2025
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Very friendly and helpful although…
Very friendly and helpful although could not achieve much as should have had wax removed before appointment. Now have to make another trip to Eastbourne for wax removal treatment.
8 aprile 2025
Risposta di Audika - Eastbourne
Good afternoon, Mr Sparks,
Thank you for your 3-star review. We are pleased to hear that you found our service very friendly and helpful. Unfortunately, we are unable to proceed with a hearing test if there is wax present. We can see that you have another appointment booked and we look forward to seeing you again.
If we can help in the meantime, please contact our customer services team on 0800 7408 796 who will be happy to help.
Kind Regards
Customer Services
Hidden Hearing Ltd
Excellent care and attention with…
Excellent care and attention with massive patience which has resulted in effective hearing aids for me
8 aprile 2025
We saw Ben this week at Hidden Hearing…
We saw Ben this week at Hidden Hearing and he was most helpful and efficient. He is a real professional who explained everything to us as regards the Hearing Test and results. We can definitely recommend visiting Ben ,
Many thanks , Rowland and Christine
2 aprile 2025
Non scritta su invito
A good Hearing experience at home
I spoke to the lady in the office to make an appointment.I have limited mobility so I was surprised to learn that they do home visits. The lady was a very experienced dispenser came and gave me a test I was amazed when the aids were fitted to discover that I was completely deaf in one ear and limited hearing in the other.
She gave me a long time to fit
both aids and explained everything to me.
She advised the best ones for my lifestyle which were middle range
My experience was helpful and I will be grateful for all her continued help should I need it.
I shall recommend them to my friends. Thankyou
21 marzo 2025
Excellent service all-round
Very helpful in slotting me in for a walk-in appointment. Ears cleared very efficiently. Overall very positive experience.
24 marzo 2025
Non scritta su invito
PEOPLE CAN BE NICE
BECAUSE AS WE WERE 30 MINS LATE FOR MY APPOINTMENT I WAS STILL SEEN AND EVERYTHING EXPLAINED VERY CLEARLY.
14 marzo 2025
Super 5***** Service!
I attended an appointment at Hidden Hearing in Eastbourne today to have micro-suction wax removal treatment to my ears. During the whole experience I felt comfortable and relaxed. Greeted by friendly and smiley receptionist Gaye on arrival was a great start!
Belinda, who is very professional, dealt with the ear wax removal. She explained everything in detail as she progressed through the treatment and I was made to feel completely at ease. "Hidden Hearing?" I would highly recommend them. Five-star service!!
14 marzo 2025
Non scritta su invito
Risposta di Audika - Eastbourne
This is such a lovely review for our team in the Eastbourne clinic - thank you so much.
The super 5 stars are very much appreciated and of course, if we can help you in the future, please do not hesitate to reach out.
Kind Regards,
Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
My visit to hidden heating
It’s always nice to go for my appointment the receptionist and Ben are very friendly and helpful.
6 marzo 2025
Always a great experience at The Hidden…
Always a great experience at The Hidden Hearing Company.
Thank you to the 2 brilliant professionals, Belinda & Gay who always manage to get my ears sorted without a long wait.
Excellent service.
6 marzo 2025
Non scritta su invito
Great service and a reassuring examination
Plenty of communications before hand. Very reassuring examination and plans for future treatment.
4 marzo 2025
Hidden Hearing is brilliant
Hidden Hearing is brilliant. After a few years of other private aids and the inability to give me the hearing I needed for teaching, I went to Hidden Hearing. For the past 10 years or so I have had bilateral aids that are superb. Ben, the professional, caring and most competent audiologist gives one all the time needed. Gaye in reception is wonderful too and will troubleshoot small problems with aids on the spot.
Beware cheaper chains that often have technicians rather than audiologists!
28 febbraio 2025
Non scritta su invito
The service was excellent and…
The service was excellent and everything was explained in simple terms that we could understand.
The staff were all very friendly and helpful. Thank you Hidden Hearing.
20 febbraio 2025
Non scritta su invito
Very helpful fitted me in on very short…
Very helpful fitted me in on very short notice.
Very happy with the treatment
Gaye the receptionist went out of her way to fit me in.
Belinda unblocked my ears very quickly.
Massive thank you
20 febbraio 2025
Non scritta su invito
Great service with Ben and Gaye in…
Great service with Ben and Gaye in Eastbourne.
Nothing is too much trouble whatever problems you are having , they are always polite and very welcoming.
I would recommend them for your hearing needs.
6 febbraio 2025
Non scritta su invito
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