Absolutely unprofessional!
We scheduled two appointments for diagnostic testing for our daughter. Despite a phone call, confirmation via email, and sending all the requested test results three times, Ms. Heubacher-Straif scheduled the appointments because she overlooked the email. Replies to emails typically take over 24 hours, and her manner was extremely unfriendly. Despite it being her fault, she then canceled all our appointments and acted completely irrationally and emotionally. I cannot recommend her; she is absolutely unprofessional!






