I picked up the rental at one location and dropped off at the airport. I don’t know if this had something to do with my experience. However, when I dropped off the car I asked for my bill it was for... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I tried to extend my rental. I could not extend online because I prepaid, which I was told when I called the 1800 number. When I arrived I was still told I could not extend and it had to be closed out... Leggi di più
Everything and everyone made the process smooth.
The location was convenient, the staff was friendly, and my car was ready when I arrived.
Dettagli dell'azienda
Scritti dall'azienda
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informazioni di contatto
6851 Shannon Pkwy Suite 3, 30291-2049, Union City, Georgia, Stati Uniti
- (770) 306-1115
Your Car Rental Deals, News & Offers
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Convenient Location
The location was convenient, the staff was friendly, and my car was ready when I arrived.
I tried to extend my rental ended up paying full price
I tried to extend my rental. I could not extend online because I prepaid, which I was told when I called the 1800 number. When I arrived I was still told I could not extend and it had to be closed out. I tried to book online and it said they were sold out. So the female rebooked my rental which was about $380 instead of the $250 i would have paid if I used the 25% or even add a free day because I’m an Amex user, which are both offered online. I told her I wanted to use a hertz code, she told me I could not. I had to pay regular price and she refused any coupon codes saying there was no place for her to put the code. I found this to be sad because I have multiple codes that were of use to me but I couldn’t use any promotion which was not my fault.
Given two different bills
I picked up the rental at one location and dropped off at the airport. I don’t know if this had something to do with my experience. However, when I dropped off the car I asked for my bill it was for one amount but I was emailed and charged a different amount which was more. Also, the discount I had on my bill was removed. When I called about it I was told that the second bill was correct but the person I spoke with could not explain why my discount was removed. By removing my discount made my bill increase. I am not complaining about the service. I just needed to know why my discount was removed from my first account.
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