Between the counter inside the airport and the booth in the garage neither knew what was going on. They were helping customers in a total random order based on what was convenient for them at the tim... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The experience was so easy at the Tulsa airport. Pick up and drop was fast and on the property. I paid for an upgrade which was well worth it and still a great price.
Getting our rental from the desk agent went just fine. We received a 2026 Buick enclave with 8000 miles car seem fine when we left but later in the day as we were 100 or so miles away. The car develop... Leggi di più
Rental and return were both super quick and easy. Vehicle was in great shape.
Dettagli dell'azienda
Scritti dall'azienda
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informazioni di contatto
7727 E Young Pl Suite 300, 74115, Tulsa, Oklahoma, Stati Uniti
- (918) 856-6307
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Le persone hanno visualizzato anche
Poor Process to support Customers
Between the counter inside the airport and the booth in the garage neither knew what was going on. They were helping customers in a total random order based on what was convenient for them at the time without taking the customers time into consideration. Very Poor Process to pick up a car.
The experience was so easy at the Tulsa…
The experience was so easy at the Tulsa airport. Pick up and drop was fast and on the property. I paid for an upgrade which was well worth it and still a great price.
Rental and return were both super quick…
Rental and return were both super quick and easy. Vehicle was in great shape.
Great vehicles
Great vehicles, fast pick up of rental, and friendly staff! Keep up the great service.
It took approximately 30 minutes just…
It took approximately 30 minutes just to pick up my car. As a Gold member, that’s unacceptable.
manager was very helpful when i checked…
manager was very helpful when i checked in after a delayed flight.
From check in to drop off
From check in to drop off, nothing but a good experience. At check in, the lady was friendly respectful and courteous, got through the process with a breeze. The vehicle was clean and new. Drop off was the same, quick and easy. 10 out of 10
Lack of detail with the detail
Getting our rental from the desk agent went just fine. We received a 2026 Buick enclave with 8000 miles car seem fine when we left but later in the day as we were 100 or so miles away. The car developed a nauseous smell in the interior almost like a dead rodent smell upon further review. The car obviously had not been cleaned since the last rental we had to basically detail the car ourselves in order for us to even continue on our route we bought several different order expelling sprays wiped down every surface, including the seats. It took about a day and a half for the smell to subside we checked with other Hertz rental agencies in the area to see if we can exchange it. No one got back to us.
Yvonne very good customer service
Yvonne, she was really nice, really kind.She always treated me really good there.
The application and reservation process…
The application and reservation process was great. However, the “friendly” customer service experience was lacking when I arrived.
The pick up of the vehicle was quick…
The pick up of the vehicle was quick and friendly. The manager’s choice was a small SUV that was relatively comfortable for what it was and got great gas mileage. Drop off, was again, quick and friendly. Thank you!
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