Cars were not ready or clean
Cars were not ready or clean, 3 cars before we found one that was clean.
Then I was charged for 4 day rental instead of my 1 day rental, just to have a car while my car was in the shop. Took over 1 hour on the phone with Hertz to get this straight.
I think I was given 800 points for my inconvenience of using my cc on someone else's rental, wasting over an hour of my time, and providing horrible quality of vehicles.
Staff was friendly, but in reality they are the ones that attached my cc to someone else's rental. What happened to Hertz!








