Jo at the help desk was friendly, accommodating, extremely helpful, and seamlessly aided me through some issues. The manager was also great to work with and helpful through the process.
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Scopri cosa dicono le persone
My car was not fully checked before I received it. Clearly someone had smoked in it and had sprayed to cover it up. I had to let the attendants know that the car had smoked in it as I was concerned I... Leggi di più
Customer Service was so poor and rude and didn’t communicate anything with me about returning my vehicle after hours and still over charged me the days I kept it and didnt bother to help solve my situ... Leggi di più
I had an awesome experience at Hertz rental agency downtown Milwaukee location. Normally, I walk in and the staff completes the necessary paperwork on the computer and about 10-15 min. later I'm ha... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informazioni di contatto
804 N Vel R. Phillips Ave, 53203, Milwaukee, Wisconsin, Stati Uniti
- (414) 272-8787
Your Car Rental Deals, News & Offers
3,5
Nella media
7 recensioni
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My car was not fully checked before I…
My car was not fully checked before I received it. Clearly someone had smoked in it and had sprayed to cover it up. I had to let the attendants know that the car had smoked in it as I was concerned I would be charged for it when I dropped it off. They did not have another car in the same room category that I needed, so I had to keep the car
18 settembre 2026
Customer Service was so poor and rude…
Customer Service was so poor and rude and didn’t communicate anything with me about returning my vehicle after hours and still over charged me the days I kept it and didnt bother to help solve my situation.
15 settembre 2026
Jo at the help desk was friendly
Jo at the help desk was friendly, accommodating, extremely helpful, and seamlessly aided me through some issues. The manager was also great to work with and helpful through the process.
18 settembre 2026
Non scritta su invito
I had an awesome experience at Hertz…
I had an awesome experience at Hertz rental agency downtown Milwaukee location. Normally, I walk in and the staff completes the necessary paperwork on the computer and about 10-15 min. later I'm handed the keys to the car and proceed out to the garage where the car is located. This particular time, I walk in the entrance, hand over my driver's license and Sierra hands me my license back with the key and the rental printout in what seemed like 1 minute 30 seconds. I was in shock, stood there for a minute with my jaw open and wasn't sure what to do next. I told Sierra she really impressed me; I was not used to that efficient customer service. Kind of felt like the cartoon road runner ran past me and I'm spinning in his dust. Phew!! - she blew my socks off. Just about close to the service you get at the airport where you talk to no one, just look for the vehicle with your name on it and hop in and drive away. This is why I keep returning to the N. Vel R Phillips Ave location.
The car was really clean and a perfect selection for me, a hybrid vehicle - so I saved on gasoline as well. Sierra really topped my rental experience; I'm blown away she took the time and trouble to make this rental period a delightful experience for me.
Great customer service Sierra Lawrence !!!!!
13 agosto 2026
Non scritta su invito
Great Hertz location!
The representative at the Hertz counter was so great. She was able to give me the vehicle that I wanted and it was in great condition. She was so friendly upon the return. It was a great experience. This is a great station!!!!
27 agosto 2026
ended up having to pay twice because…
ended up having to pay twice because the associate could not find my prepaid reservation, and of course I had about an additional $200 in fees I had no idea I would have to pay. will never use Hertz again
17 giugno 2026
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