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Hertz - Long Beach - Long Beach Airport (LGB) Recensioni 

51
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TrustScore 4.5 su 5

4,3

4100 Donald Douglas Dr, 90808 Long Beach, California, US

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great and fast experience to pick up the rental, I didn't like the fuel economy of the car, but it was a new car, clean, everything worked well. Next time I'll pick a car that I know I'll get at least... Leggi di più

Valutata 5 stelle su 5

The guy working the counter when I picked up the car was so nice. I really enjoyed talking with him. I also had a card issue and he was so patient. I stood there for a few minutes watching him deal wi... Leggi di più

Valutata 1 stelle su 5

I have two charges for the same reservation. I have called multiple times multiple days and I am never able to speak with the representative. When I finally did. They hung up on me. if this doesn’t ge... Leggi di più

Valutata 5 stelle su 5

I was offered an upgrade and the car still had satellite radio. Which I really appreciated. Also using my reward days have been hard to redeem. I tried on my rental in June. Following all the instru... Leggi di più


Dettagli dell'azienda

  1. Agenzia di noleggio auto
  2. anche in
  3. Negozio di accessori per auto

Scritti dall'azienda

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Informazioni di contatto

  • 4100 Donald Douglas Dr, 90808, Long Beach, California, Stati Uniti

  • (562) 420-2444

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4,3

Eccellente

TrustScore 4.5 su 5

51 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,3

Tutte le recensioni

(51)

23.480 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ease of rental

Ease of rental, great customer service and one of the best airports to fly in/out of. Car was clean inside and out, no problems and ease of return was just as nice.

13 ottobre 2026
Valutata 3 stelle su 5

I like easy pick up

I like easy pick up. I did not like that when booking through the app, it did not book with my points. It wasn't until after I returned that corporate was able to help me, but I was still charged at first before refund.

5 ottobre 2026
Valutata 5 stelle su 5

The staff

The staff, at both pick up and drop off, were helpful and friendly. The vehicle was appropriate for my needs and in good shape.

9 ottobre 2026
Valutata 1 stelle su 5

I have two charges for the same…

I have two charges for the same reservation. I have called multiple times multiple days and I am never able to speak with the representative. When I finally did. They hung up on me. if this doesn’t get resolved or get a call back, I will be calling my credit card company to decline that credit card payment. and I will never rent with you guys again for our Puerto Rico trip

3 ottobre 2026
Valutata 5 stelle su 5

Wonderful customer service

The guy working the counter when I picked up the car was so nice. I really enjoyed talking with him. I also had a card issue and he was so patient. I stood there for a few minutes watching him deal with an irate customer ahead of me and he had impeccable customer service.

6 ottobre 2026
Valutata 5 stelle su 5

Great and fast experience to pick up…

Great and fast experience to pick up the rental, I didn't like the fuel economy of the car, but it was a new car, clean, everything worked well. Next time I'll pick a car that I know I'll get at least 33mpg, the staff did give me the option but I picked the wrong one, I wonder if I could have tried to change it the next day, I'll ask next time. The best thing about the airport location is that you don't have to worry about the location is closed at 5pm.

29 settembre 2026

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