I rent frequently from Hertz, and as a President Circle member, I feel I pay a premium.The last several times I rented from Hertz, I have been disappointed. I got a vehicle with 125,000 miles on it t... Leggi di più

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Scopri cosa dicono le persone
Exceptional Customer Service - there were only 2 men grabbing cars from the car wash directly to the line of customers. They kept us informed and provided waters while we waited. 10/10
The Hertz agents were courteous and helpful in identifying the area for me to choose my vehicle! They answered my questions promptly and professionally. My vehicle was clean and functioned with no pro... Leggi di più
Overall the experience was great. My only suggestion would be to give renters a quick tutorial of how the car functions. The cruise control, connecting to Bluetooth and Android Auto or Car Play, weird... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informazioni di contatto
7212 Cedar Springs Rd, 75235, Dallas, Texas, Stati Uniti
- (214) 350-7071
Your Car Rental Deals, News & Offers
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Le persone hanno visualizzato anche
Staff member who looked after me was…
Staff member who looked after me was very professional and other members also were very helpful in giving me the right information and making my wait time at Hertz pleasant.
Roadside would only offer wrecker from…
Roadside would only offer wrecker from my location to the rental center as a repair. I had to ask if I could take it to a tire shop and pay for the repairs. The tire was covered with a voucher, but not the damaged rim. This was not much help to a stranded renter.
I rent frequently from Hertz
I rent frequently from Hertz, and as a President Circle member, I feel I pay a premium.The last several times I rented from Hertz, I have been disappointed. I got a vehicle with 125,000 miles on it that was worn out and tired on the interior.
My next rental: they couldn’t locate me to assign a car, so they sent me back to the desk when the security gate rose and lifted my car off the ground. My last rental in Dallas‑Fort Worth was delayed by 25 minutes because they had trouble assigning the car.I was disappointed that, after contacting Hertz each time, I never heard back.
The Hertz agents were courteous and…
The Hertz agents were courteous and helpful in identifying the area for me to choose my vehicle! They answered my questions promptly and professionally. My vehicle was clean and functioned with no problems.
There were no cars left in Presidental…
There were no cars left in Presidental row but a dozen cars marked as Reserved. Did get a car in 15 mins. Can I reserve cars?
The convenience of picking up and…
The convenience of picking up and dropping off as far greater than I would have ever expected
Exceptional Customer Service
Exceptional Customer Service - there were only 2 men grabbing cars from the car wash directly to the line of customers. They kept us informed and provided waters while we waited. 10/10
The car stank of cicgars
Everything was good with my rental
Everything was good with my rental. It was available at the time required, everything worked on the vehicle, and I didn't have any issues dropping it off at the end of my rental.
Five stars for all services!
I was charged for fuel when I returned…
I was charged for fuel when I returned the car full
It was easy to reserve a car
It was easy to reserve a car, but they didn't have any when I arrived to pick mine up. We were told to stand under an awning and wait. Whatever car arrived next was the one we got. I got something similar to my reservation but was offered a large pickup, which I did not want. The staff was as helpful as they could be since it was out of their control.
I am a President's Circle member and…
I am a President's Circle member and they always make the rental process easy and hassle-free.
The vehicle
The vehicle was ready to go when I arrived at the facility but the vehicle was not properly cleaned. We found moldy foods under the seats and used stockings. It was absolutely disgusting 🤮
The experience both with pick up and…
The experience both with pick up and drop off was very professional and swift and the staff was extremely nice.
Efficient and friendly service
Always easy and staff is friendly
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