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Hertz - Dallas - Dallas Love Field Airport (DAL) Recensioni 

137
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TrustScore 4 su 5

4,0

7212 Cedar Springs Rd, 75235 Dallas, Texas, US

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

I rent frequently from Hertz, and as a President Circle member, I feel I pay a premium.The last several times I rented from Hertz, I have been disappointed. I got a vehicle with 125,000 miles on it t... Leggi di più

Valutata 5 stelle su 5

Exceptional Customer Service - there were only 2 men grabbing cars from the car wash directly to the line of customers. They kept us informed and provided waters while we waited. 10/10

Valutata 5 stelle su 5

The Hertz agents were courteous and helpful in identifying the area for me to choose my vehicle! They answered my questions promptly and professionally. My vehicle was clean and functioned with no pro... Leggi di più

Valutata 4 stelle su 5

Overall the experience was great. My only suggestion would be to give renters a quick tutorial of how the car functions. The cruise control, connecting to Bluetooth and Android Auto or Car Play, weird... Leggi di più


Dettagli dell'azienda

  1. Agenzia di noleggio auto
  2. anche in
  3. Negozio di accessori per auto

Scritti dall'azienda

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Informazioni di contatto

  • 7212 Cedar Springs Rd, 75235, Dallas, Texas, Stati Uniti

  • (214) 350-7071

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4,0

Molto buono

TrustScore 4 su 5

137 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,0

Tutte le recensioni

(137)

23.761 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Roadside would only offer wrecker from…

Roadside would only offer wrecker from my location to the rental center as a repair. I had to ask if I could take it to a tire shop and pay for the repairs. The tire was covered with a voucher, but not the damaged rim. This was not much help to a stranded renter.

16 ottobre 2026
Valutata 3 stelle su 5

I rent frequently from Hertz

I rent frequently from Hertz, and as a President Circle member, I feel I pay a premium.The last several times I rented from Hertz, I have been disappointed. I got a vehicle with 125,000 miles on it that was worn out and tired on the interior.
My next rental: they couldn’t locate me to assign a car, so they sent me back to the desk when the security gate rose and lifted my car off the ground. My last rental in Dallas‑Fort Worth was delayed by 25 minutes because they had trouble assigning the car.I was disappointed that, after contacting Hertz each time, I never heard back.

20 ottobre 2026
Valutata 5 stelle su 5

Exceptional Customer Service

Exceptional Customer Service - there were only 2 men grabbing cars from the car wash directly to the line of customers. They kept us informed and provided waters while we waited. 10/10

13 ottobre 2026
Valutata 4 stelle su 5

It was easy to reserve a car

It was easy to reserve a car, but they didn't have any when I arrived to pick mine up. We were told to stand under an awning and wait. Whatever car arrived next was the one we got. I got something similar to my reservation but was offered a large pickup, which I did not want. The staff was as helpful as they could be since it was out of their control.

11 ottobre 2026
Valutata 3 stelle su 5

The vehicle

The vehicle was ready to go when I arrived at the facility but the vehicle was not properly cleaned. We found moldy foods under the seats and used stockings. It was absolutely disgusting 🤮

14 ottobre 2026

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