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Dettagli dell'azienda

  1. Agenzia di affitto di case vacanze

Scritti dall'azienda

Independent Lake District holiday letting company, providing quality holiday cottages, lodges and glamping units. We pride ourselves on providing excellent customer service to our guests and owners alike.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

5 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent stay in Herdwick Managed Cottage

We stayed in Fisherbeck Cottage which Herdwick Cottages manage. The booking progress was excellent with quick confirmation. We had a phone call the day before going in case we had any questions (The pre travel information emailed was excellent so we didn't!)
We had one issue whilst staying that was quickly resolved with an email to Herdwick (Thanks Adam and Lola!) I'd recommend them if you are seeking a cottage in the Lake District.

28 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Don't trust the booking

We booked a cottage near the Lake District for 12 people over a bank holiday and paid the deposit. This was arranged 11 months in advance. Four months later, we were contacted and informed that the owners had accepted a private offer, and our booking was cancelled.

Although our deposit was refunded, no alternative accommodation was offered, despite us having a valid booking contract. Since then, we’ve been unable to find anything within our budget, and our holiday has been completely ruined as a result.

This has been a very disappointing and unprofessional experience.

1 settembre 2025
Non scritta su invito
Logo di Herdwick Cottages

Risposta di Herdwick Cottages

Dear Helen,

Thank you for taking the time to leave your feedback. We were very sorry to learn of the disappointment caused by the cancellation of your booking.

We would like to clarify that the cancellation was made at the direct request of the property owner, a situation that was regrettably beyond our control, which we explained to you on the phone.

We were therefore very concerned to read your statement that no alternative accommodation was offered. Our records confirm that our team contacted you and provided a selection of alternative properties for your group's consideration. We have the email correspondence filed against your booking, which details these options.

According to our records, you informed us that these alternatives did not meet your requirements and you subsequently requested a full refund of your deposit, which we processed for you immediately.

Whilst we are sincerely sorry that the property owner's decision impacted your holiday plans, we do feel the assertion that we failed to offer an alternative is misleading. We always strive to find suitable solutions for our guests in these rare and unfortunate circumstances.

Should you wish to discuss this matter further, please contact our customer service team directly.

Kind regards,

The Herdwick Cottages Team

Valutata 5 stelle su 5

We stayed in wood field lodge Hardwick…

We stayed in wood field lodge Hardwick Cottage’s. The owners Sarah and Shaun were lovely accommodating all our needs . We have a border terrier puppy and the cottage had know gates but the owner fetched some fences to block the property off the road and give us peace of mind when our puppy was in the garden . They fetched us logs for the fire . We had a lovely time the property is immaculate clean and spacious. The bathroom his out of this world roll top bath shower under floor heating cant praise this property enough.

6 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Lakeland glamping and herdwick cottage

We stayed at lakeland glamping, herdsman Hut in Underbarrow lovely quit area on an active farm the host were very nice and left us to it. We booked it through herdwick cottage and Maria was incredible helpful with the whole process would definitely recommend using them

8 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Beautiful Cottage in Stunning Area

Beautiful Cottage which was perfectly situated for a family wedding. The surrounding area is stunning and although we didn't get to explore it, we would definitely book the cottage again to use as our base. Would highly recommend it as it was clean, comfortable and had a well stocked kitchen with all the appliances nyou would need. There is a large fridge freezer that you can use for your supplies. Nearest supermarket is about half an hour's drive in Penrith but the is a little convenience store 5 mins down the road in Glenridding for the essentials.i would advise to book in advance any local pubs/restaurants as they are very popular. All in all a great place to stay. Would highly recommend.

3 febbraio 2023
Non scritta su invito
Logo di Herdwick Cottages

Risposta di Herdwick Cottages

Thank you for the great feedback! We look forward to having you book with us again. ^Adam

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