HelloSelf Recensioni 

175
•
TrustScore 4.5 su 5

4,3

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Valutata 1 stelle su 5

Terrible service. Got very inexperienced therapist, she also failed to cancel my appointment even after I gave more than 48 hours notice. Hello self doesn’t answer phone, doesn’t reply to emai... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fiona has been a fantastic coach and I will look to still use her via Hello Self now that the private medical healthcare funding has ceased.

L'azienda ha risposto

Valutata 5 stelle su 5

I am super impressed with Helloself. I was a littel confused about the insurance part when signing up, but so far so good. My therapist is amazing. Really like her.

L'azienda ha risposto

Valutata 5 stelle su 5

My experience with HelloSelf was incredible! It took a great deal of courage to seek help and the therapist and sessions were second to none! My therapist made me feel heard and at ease during each se... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di salute mentale
  2. anche in
  3. Centro spa
  4. Clinica per la salute mentale
  5. Psicologo
  6. Psicoterapeuta

Scritti dall'azienda

Therapy and coaching to help you feel and live better. HelloSelf is the UK's leading therapy and coaching provider. Our personalised approach connects you to expert therapists quickly and conveniently. We recognise that seeking support can be a step into the unknown - no matter what you're currently experiencing, our expert, caring team are here to help.

Scritti dall'azienda


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

175 recensioni

5 stelle
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4,3

Tutte le recensioni

(175)

29 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Helloself

Helloself bought me back from the edge, helped me see my unhealthy,negative thought patterns, and allowed me the space to talk everything through. I was able to find my way forward whilst being gently guided by my psychologist. The fact that the nhs provides this incredible support is amazing. I now have the tools I need to move forward

17 aprile 2025
Valutata 5 stelle su 5

Helpful and easy

This portal is easy to navigate and it was very easy to pick up an appointment with my therapist after months of non regular contact. Very pleased with the friendliness and ease in which this company provide.

13 marzo 2025
Valutata 5 stelle su 5

Hello self has been absolutely wonderful

Hello self has been absolutely fantastic. I have have never been through such a difficult time in my life with grief , my son having cancer , not being well myself and working a very stressful job . The support has enabled me to help my children with the loss of their Dad, help me with the treatment of my son’s cancer and begin to rebuild my life .
I don’t know where I would be without this help . I am extremely grateful . My therapist is more than I could ever imagine , Thankyou

14 marzo 2025
Valutata 4 stelle su 5

Great service - one constructive tip to add

The service generally works well. What needs improving/refining is the summary tool that takes down the key points from the session. It takes too long to upload and the uploads are often too concise. Many AI transcribing services exist that this could be based on. A bit more detail to enable the user to properly reflect on what was said later - and faster - would be helpful. Otherwise this is a useful service.

20 gennaio 2025
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Risposta di HelloSelf

Many thanks for your four star review and specific helpful feedback. We value all of our member feedback as we see this as an opportunity to improve. We will look into your feedback with a view to implement positive changes to better members' experience of this innovative tool which provides a valuable way for you to remember the content of therapeutic sessions which you can revisit whenever you like. We want our members to get the most out of each session they have. A lot of rich, thoughtful insights and learning takes place in sessions; providing a written summary for members that you can keep and review between sessions (or after regular sessions have stopped) is a useful tool to reinforce key concepts and maximise therapy benefits. The more engaged your are in your therapy, the better your therapy experience and outcome will be. We also want members to be able to continue to learn from their therapy outside of sessions, so that they realise their improvements quicker. Best wishes.

Valutata 5 stelle su 5

Very happy with the quality of the…

Very happy with the quality of the therapist and overall consistency of the HelloSelf platform

22 gennaio 2025
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Risposta di HelloSelf

We're happy to hear that you are happy. Thanks for taking time to feedback your experiences. Thank you for letting us know you have been pleased by the quality of one of our excellent therapists and the consistency of our clinically informed, innovative and tech enabled platform. Best wishes.

Valutata 4 stelle su 5
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Risposta di HelloSelf

Thanks for taking time to provide us with feedback and your four star review. We're pleased to hear you have received a helpful and good response from us. We work really hard to prioritise our member's experience of care. Best wishes.

Valutata 5 stelle su 5

Great therapists and a clever platform

I'm probably half way through my therapy and I've been fortunate to have help from a talented and empathetic therapist.

Some people have complained about the platform, it has worked fine for me and I think the transcription and summarisation are a game changer. The combination of messaging features and summarisation gives you more confidence in the care because things are followed up and the therapy becomes more actionable.

16 gennaio 2025
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Risposta di HelloSelf

Many thanks for your five star detailed review. We're delighted that you have felt the benefit of being supported by one of our quality assured talented and empathic psychological therapists. We're over the moon that the session summary feature have been such a "game changer" for you. We pride ourselves on innovations like this and direct messaging that better member care. It's great to hear that you are also benefitting from clear action planning that is followed up. Best wishes.

Valutata 5 stelle su 5

This was my first session and…

This was my first session and everything was very friendly and helpful

2 gennaio 2025
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Risposta di HelloSelf

Thank you for sharing your five star positive review. We're so pleased to hear that your first session proved to be helpful. Best wishes.

Valutata 4 stelle su 5

Easy to access

Easy to access, clear and precise information.
Therapist approachable and understanding.

16 dicembre 2024
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Risposta di HelloSelf

Your four star review and specific feedback is much appreciated. We value all feedback as we see this as learning opportunities to better our services and care. It's great to hear that all the work we have done to prioritise our member's experience has been experienced by you as accessible and clear. We're also delighted to hear that our specialist therapist has made you feel comfortable and understood. Best wishes.

Valutata 5 stelle su 5

Accessing HelloSelf therapy has been…

Accessing HelloSelf therapy has been nothing less than life changing.

The highly qualified and skilled therapist worked with me and supported me over a range of challenges. I would (and do!) recommend to everyone!

18 dicembre 2024
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Risposta di HelloSelf

Thank you for taking the time to share a five star glowing review. We are delighted to have assisted you on your life changing therapeutic journey. We pride ourselves on our experienced, skilled, trusted and quality assured psychological therapists. Thank you so much for recommending us. Best wishes.

Valutata 4 stelle su 5

My therapist is amazing

My therapist is amazing. She giving me the correct guidance in all of our sessions.

16 dicembre 2024
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Risposta di HelloSelf

Many thanks for your four star review and taking time to share your positive experiences with us. It's great to hear that you are also benefitted from one of our amazing, skilled and experienced therapists. Best wishes.

Valutata 5 stelle su 5

It took a while but I’m making great progress

I’ve had several sessions with my appointed therapist, The process of building a rapport, and determining the cause and effect of my trauma has taking a little longer than envisioned. However this has proven beneficial for determining the best treatment pathway. I’m pleased with the progress made.

9 dicembre 2024
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Risposta di HelloSelf

Many thanks for your five star review and sharing the nature of your pleasing experiences with us. It's great to hear our thoughtful approach to a comprehensive assessment and psychological understanding of need has proven to be beneficial for you too. We too are delighted with the progress you have experienced. Best wishes.

Valutata 5 stelle su 5

Positive HelloSelf Review!

I have just finished several months of CBT and counselling with Komal and would highly recommend her. She made me feel at ease straight away and I felt comfortable in her presence. After our first session, Komal researched my specific phobia and came to our next session with knowledge and guidance on how to support me. Over the past year, she has helped me to understand my difficulties and how I could overcome them. Komal's knowledge and approaches were excellent and I felt my sessions were invaluable. Thank you Komal!

22 novembre 2024
Non scritta su invito
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Risposta di HelloSelf

Thank you for your five star review. Thank you for taking time to share such an excellent and invaluable experience of therapy with one of our quality assured therapists, who will be delighted to hear your feedback too. It is a pleasure to read that Komal skillfully facilitated a therapeutic space to feel comfortable in sharing and provided you with expert psychological care to overcome difficulties. Best wishes.

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