Terrible service. Got very inexperienced therapist, she also failed to cancel my appointment even after I gave more than 48 hours notice. Hello self doesn’t answer phone, doesn’t reply to emai... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Terrible service. Got very inexperienced therapist, she also failed to cancel my appointment even after I gave more than 48 hours notice. Hello self doesn’t answer phone, doesn’t reply to emai... Leggi di più
L'azienda ha risposto
Fiona has been a fantastic coach and I will look to still use her via Hello Self now that the private medical healthcare funding has ceased.
L'azienda ha risposto
I am super impressed with Helloself. I was a littel confused about the insurance part when signing up, but so far so good. My therapist is amazing. Really like her.
L'azienda ha risposto
My experience with HelloSelf was incredible! It took a great deal of courage to seek help and the therapist and sessions were second to none! My therapist made me feel heard and at ease during each se... Leggi di più
L'azienda ha risposto
Therapy and coaching to help you feel and live better. HelloSelf is the UK's leading therapy and coaching provider. Our personalised approach connects you to expert therapists quickly and conveniently. We recognise that seeking support can be a step into the unknown - no matter what you're currently experiencing, our expert, caring team are here to help.
Scritti dall'azienda

Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 20% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Helloself bought me back from the edge, helped me see my unhealthy,negative thought patterns, and allowed me the space to talk everything through. I was able to find my way forward whilst being gently guided by my psychologist. The fact that the nhs provides this incredible support is amazing. I now have the tools I need to move forward
Therapy with Dr Hellen Katali has really helped me with my grieving process. The daily exercises has helped to distract me from plunging into worse conditions.
Nice to have an independent person to discuss issues with & who can provide help & support
The therapist was very experienced, warm and helped with the issue I came with in a huge way in a limited amount of sessions.
My therapist was kind and very patient with me, as I find it really hard to open up. Just wish my sessions could be more as I've been through so much feel like I can't open up more because we are coming to the end of the sessions.
This portal is easy to navigate and it was very easy to pick up an appointment with my therapist after months of non regular contact. Very pleased with the friendliness and ease in which this company provide.
Hello self has been absolutely fantastic. I have have never been through such a difficult time in my life with grief , my son having cancer , not being well myself and working a very stressful job . The support has enabled me to help my children with the loss of their Dad, help me with the treatment of my son’s cancer and begin to rebuild my life .
I don’t know where I would be without this help . I am extremely grateful . My therapist is more than I could ever imagine , Thankyou
The website/app needs a bit of work, but otherwise all good
All good feel a lot better answer a lot of questions I had for many years
Nice to talk to someone without judging you
The service generally works well. What needs improving/refining is the summary tool that takes down the key points from the session. It takes too long to upload and the uploads are often too concise. Many AI transcribing services exist that this could be based on. A bit more detail to enable the user to properly reflect on what was said later - and faster - would be helpful. Otherwise this is a useful service.

Risposta di HelloSelf
Very happy with the quality of the therapist and overall consistency of the HelloSelf platform

Risposta di HelloSelf
I'm probably half way through my therapy and I've been fortunate to have help from a talented and empathetic therapist.
Some people have complained about the platform, it has worked fine for me and I think the transcription and summarisation are a game changer. The combination of messaging features and summarisation gives you more confidence in the care because things are followed up and the therapy becomes more actionable.

Risposta di HelloSelf
This was my first session and everything was very friendly and helpful

Risposta di HelloSelf
Easy to access, clear and precise information.
Therapist approachable and understanding.

Risposta di HelloSelf
Accessing HelloSelf therapy has been nothing less than life changing.
The highly qualified and skilled therapist worked with me and supported me over a range of challenges. I would (and do!) recommend to everyone!

Risposta di HelloSelf
My therapist is amazing. She giving me the correct guidance in all of our sessions.

Risposta di HelloSelf
I’ve had several sessions with my appointed therapist, The process of building a rapport, and determining the cause and effect of my trauma has taking a little longer than envisioned. However this has proven beneficial for determining the best treatment pathway. I’m pleased with the progress made.

Risposta di HelloSelf
I have just finished several months of CBT and counselling with Komal and would highly recommend her. She made me feel at ease straight away and I felt comfortable in her presence. After our first session, Komal researched my specific phobia and came to our next session with knowledge and guidance on how to support me. Over the past year, she has helped me to understand my difficulties and how I could overcome them. Komal's knowledge and approaches were excellent and I felt my sessions were invaluable. Thank you Komal!

Risposta di HelloSelf
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.