Hays Travel - Wrexham Recensioni 725

TrustScore 5 su 5

4,9

15 Lord Street, LL11 1LH Wrexham, GB


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Valutata 5 stelle su 5

Our booking of our holiday was made all the better because of the warm welcome we always get from ll the woman in the shop at Wrexham. Dionne, Courtney and Christine were absolutely fantastic. A team... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

You listened to me, recommended a better resort and a 4* hotel within my budget. Excellent service. Use the Hays Travel app. Taken advantage of the currency card.

L'azienda ha risposto

Valutata 5 stelle su 5

Holly was excellent, she searched for destinations and suggested places to suit our needs. The booking process was smooth and we were happy with the prices.

L'azienda ha risposto

Valutata 5 stelle su 5

The staff were wonderful, caitlin who served us was very helpful when it came to us choosing a holiday to suits our sons needs

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

725 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(725)

117.123 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great customer service

You listened to me, recommended a better resort and a 4* hotel within my budget.

Excellent service.
Use the Hays Travel app.
Taken advantage of the currency card.

30 giugno 2026
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Risposta di Hays Travel - Wrexham

Thank you for your wonderful feedback! We are so pleased we could help you find the perfect resort and hotel within your budget. We hope you have a fantastic trip!

Valutata 5 stelle su 5

Very knowledgeable

The staff were wonderful, caitlin who served us was very helpful when it came to us choosing a holiday to suits our sons needs

28 giugno 2026
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Risposta di Hays Travel - Wrexham

We're so glad to hear our team provided excellent assistance in finding a holiday that suited your family's needs. Thank you!

Valutata 5 stelle su 5

Four senior ladies going to Bulgaria

Holly was excellent, she searched for destinations and suggested places to suit our needs.
The booking process was smooth and we were happy with the prices.

28 giugno 2026
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Risposta di Hays Travel - Wrexham

Thank you for your wonderful feedback! We are so pleased to hear that we could help you find the perfect trip at a great price.

Valutata 5 stelle su 5

Holly was fabulous

Holly was fabulous. I aiways book through Hays Travel as they make it so easy and professional for your get away destination.

28 giugno 2026
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Risposta di Hays Travel - Wrexham

Thank you for your wonderful feedback! We are so pleased to hear we made your getaway easy and professional. We appreciate your continued loyalty.

Valutata 5 stelle su 5

Great

Holly was very helpful, and went through everything with us. Excellent service.

20 giugno 2026
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Risposta di Hays Travel - Wrexham

Anthony Davies,

We are so pleased our team provided such a positive experience. Thank you for your kind words.

Kind Regards
Hays Travel

Valutata 4 stelle su 5

Good service for the 3rd time this…

Good service for the 3rd time this year. Planning my own holidays and short trips for my daughters who have just got married or will be getting married in the next 12 months

25 giugno 2026
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Risposta di Hays Travel - Wrexham

Thank you for your kind review and for booking with us again, your custom is much apricated :) Many Thanks, Hays Travel Wrexham

Valutata 5 stelle su 5

Staff where great

Staff where great, if it hadn't have been for vigilant staff, for passport issues we wouldn't have got away.

18 giugno 2026
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Risposta di Hays Travel - Wrexham

John,

We're so glad our vigilant staff could assist with your passport issues, ensuring a smooth journey. Thank you for your kind words!

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Dion was very cheery & helpful in…

Dion was very cheery & helpful in sorting out a cabin for us (mobility issues)

22 giugno 2026
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Risposta di Hays Travel - Wrexham

Brian Stokes,

We're so glad we could assist you in finding the perfect cabin. Thank you!

Kind Regards
Hays Travel Wrexham

Valutata 3 stelle su 5

Got told I had half board then got told…

Got told I had half board then got told I had bb then there said there would ring me and there did not

10 giugno 2026
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Risposta di Hays Travel - Wrexham

Please accept my sincere apologies for the confusion you experienced regarding your board basis, as well as for our failure to follow up with you as promised. I understand how disappointing and frustrating this situation must have been, and I deeply regret that our communication did not meet the standard you rightfully expect.

I sincerely hope that, following our recent conversation, this experience will not deter you from using our services again in the future, as we greatly value your custom and the opportunity to restore your confidence in us. Thanks Liz (Branch Manager)

Valutata 5 stelle su 5

As usual liz was amazing

As usual liz was amazing. Found us a really good deal. Therefore booking another holiday

16 giugno 2026
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Risposta di Hays Travel - Wrexham

Thank you for your lovely review and for booking with us :) Many Thanks - Hays Travel Wrexham

Valutata 5 stelle su 5

Booking our Holiday at Hays Travel in Wrexham

Our booking of our holiday was made all the better because of the warm welcome we always get from ll the woman in the shop at Wrexham. Dionne, Courtney and Christine were absolutely fantastic. A team that Hays should be so proud of. They all deserve a wage rise or a reward of some kind. They were and are so friendly, professional and very competent. Its like being on holiday whilst we were booking the actual place we settled for in the end. Well done and thank you Hays and your brilliant staff.

13 giugno 2026
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Risposta di Hays Travel - Wrexham

Thank you for sharing such a wonderful review of our team. We are so pleased to hear that their friendly, professional, and competent service made your holiday booking experience so enjoyable. We truly appreciate your kind words.

Valutata 5 stelle su 5

Staff very helpfull

12 giugno 2026
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Risposta di Hays Travel - Wrexham

Hello :)

Thank you for taking the time to leave a lovely review! glad you found our staff very helpful.

Kind Regards,
Hays Travel Wrexham

Valutata 5 stelle su 5

Ffion was extremely helpful and…

Ffion was extremely helpful and friendly. She listened to us and therefore found the holiday we wanted. We always use Hays Travel to book our holidays and have never been disappointed.

11 giugno 2026
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Risposta di Hays Travel - Wrexham

We're so glad we could help you find the perfect holiday! We appreciate your continued loyalty and kind words. Thank you for your feedback. Ffion :-)

Valutata 5 stelle su 5

as i walked into the travel agents i…

as i walked into the travel agents i was greeted with a really nice welcome off every one. Ok the holiday we wanted had gone, but the young girl soon showed us another option eventually we booked one ,

10 giugno 2026
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Risposta di Hays Travel - Wrexham

We're so happy you felt welcomed and found a great holiday option with our team's help. Thank you for your positive feedback! Thank you Catlin

Valutata 5 stelle su 5

Really helpful

Really helpful, great service.

10 giugno 2026
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Risposta di Hays Travel - Wrexham

Tom,

We are so pleased to hear you found our service great and helpful. Thank you for your kind feedback!

Kind Regards
Hays Travel

Valutata 5 stelle su 5

We have booked all our holidays for…

We have booked all our holidays for years now through Hays Travel either Chester or Wrexham branch. Searches have always been thorough and the travel agents always very knowledgeable.

2 giugno 2026
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Risposta di Hays Travel - Wrexham

Samantha Belsham,

We truly appreciate your continued loyalty and kind words. We're so glad to know our team consistently provides thorough and knowledgeable service.

Kind Regards
Hays Travel

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