Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruis... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book... Leggi di più
L'azienda ha risposto
Always a pleasure to go into Hays Westbourne!! The staff are always helpful, friendly and welcoming, all having smiles on their faces!! Simon and Paula are amazing through helping with the bookin... Leggi di più
L'azienda ha risposto
We visited Hays Travel last week and spoke with Sean about booking a Cruise to the Norwegian Fiords. He spent a lot of time with us giving details of several cruises. We went away and spoke about... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
68 Poole Road, BH4 9DZ, Westbourne, Regno Unito
- 01202 765406
4,9
Eccellente
806 recensioni
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Experienced staff
Very competitive price
Paula was very knowledgeable and explained everything about the cruise and recommended our cabin choice.
Looking forward to a great experience on our fyords cruise
25 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di Hays Travel - Westbourne
Thank you for your fantastic 5-star review! We are so pleased to hear that our team member provided accurate and honest information and followed up appropriately.
Kind Regards
Hays Travel Westbourne
excallent
How patient, friendly and helpful staff are, especially details on access and selecting whereabouts of cabin, allso finding something suitable at short notice
23 agosto 2026
Paula made the booking of a cruise very…
Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruise and cabin. Nothing was too much trouble. An excellent service and will definitely be booking with Hays Travel again
22 agosto 2026
Risposta di Hays Travel - Westbourne
Thank you for your kind words, always a pleasure to get feedback like this. Paula :)
Sean excellent sales person
We visited Hays Travel last week and spoke with Sean about booking a Cruise to the Norwegian Fiords.
He spent a lot of time with us giving details of several cruises.
We went away and spoke about it and returned a few hours later to book.We booked Cunard for next June,we were disappointed as the cruise price had gone up £350 but still decided to book in case it went up more.Sean kindly gave us a small discount which was very kind of him.
We will most definately return to book more of our holidays with him.
He is a credit to Hays Travel.
5 agosto 2026
Risposta di Hays Travel - Westbourne
Thankyou for your kind comments
Tanya is always friendly helpful I…
Tanya is always friendly helpful I always return to book with Tanya excellent service
5 agosto 2026
Risposta di Hays Travel - Westbourne
Thank you for your wonderful feedback! I am so pleased to hear that you received excellent service and that we were able to book you your next holiday
Kind Regards
Tanya
Risposta di Hays Travel - Westbourne
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive great service from us. We truly appreciate your continued support.
Kind Regards
Hays Travel Westbourne
Always a pleasure to go into Hays…
Always a pleasure to go into Hays Westbourne!!
The staff are always helpful, friendly and welcoming, all having smiles on their faces!!
Simon and Paula are amazing through helping with the booking process, explaining all the options available!!
Excellent service, wouldn’t go anywhere else!!
1 agosto 2026
Risposta di Hays Travel - Westbourne
Thank you for your review. It means a lot to get such great feedback. Paula :)
Experienced knowledgable staff
8 agosto 2026
Risposta di Hays Travel - Westbourne
Thank you for your review. Much appreciated. Paula :)
Overall an easy going holiday booking…
Overall an easy going holiday booking experience because we knew exactly what we wanted, but the exact cost of the holiday was a bit long winded and complicated.
7 agosto 2026
Very helpful staff!
All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book another cruise on an ocean cruise.
7 agosto 2026
Risposta di Hays Travel - Westbourne
Thank you for your lovely review! It was a pleasure booking your holiday. I am always happy to help :)
Kind Regards,
Sophie
Risposta di Hays Travel - Westbourne
Thank you for your kind comments, Not too long to wait, so we will be in touch again soon.
Kind regards
Sean
Knowledgeable efficient helpful staff…
Knowledgeable efficient helpful staff who sorted out all requirements
5 agosto 2026
Risposta di Hays Travel - Westbourne
Thank you for your review. It's much appreciated :) Paula
Sean is the most helpful caring person
Sean is the most helpful caring person. Who makes booking a cruise easy with good results
4 agosto 2026
Risposta di Hays Travel - Westbourne
Thank you for your lovely kind comments, it is always a pleasure to help you with your holiday plans, and we did get a good result on this one with the extra discount. We look forward to seeing you again soon. Have a lovely weekend,
Kind regards
Sean
Very helpful and friendly service.Much…
Very helpful and friendly service.Much appreciated
4 agosto 2026
Risposta di Hays Travel - Westbourne
Thank you for your comments. It was a pleasure to help you with your trip. I look forward to seeing you again in the future. Rebecca
Simon was so helpful & patient whilst I…
Simon was so helpful & patient whilst I was choosing between the options he had provided. He chose various holidays and kept within my budget and didn’t try to upsell on cost.
I’d highly recommend Simon and will keep in touch with him for my next holiday.
23 luglio 2026
Risposta di Hays Travel - Westbourne
Thankyou so much for such a lovely review and I am so please that we were able to find you the holiday that you wanted :)
The young lad vas very helpfull and…
The young lad vas very helpfull and patient with what we wanted, help us with evey enquiry
28 luglio 2026
Risposta di Hays Travel - Westbourne
Thank you for your lovely comments, I am glad we managed to help you out and get a lovely holiday to look forward to. We look forward to seeing you again soon.
Kind regards
Sean
Risposta di Hays Travel - Westbourne
Thank you for booking with me again, I honestly didn't expect you to come in and book the same day from my phone call. It's always a pleasure to see you, and help you with your holiday plans.
Kind regards
Sean
Outstanding Service
Cannot praise highly enough the staff at Hays, Bournemouth. Always extremely professional and efficient, with the most welcoming and pleasant demeanour. Would not go anywhere else.
25 luglio 2026
Risposta di Hays Travel - Westbourne
Thanks so much for your lovely words and its always such fun and a pleasure when you come in :)
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