Hays Travel - Warrington Birchwood Recensioni 

1137
TrustScore 5 su 5

5,0

9 Dewhurst Road, WA3 7PG Warrington, GB


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Valutata 5 stelle su 5

Diane was amazing today, we had no idea where in Tenerife we should go, she gave us loads of advise and so patient with us, she found us the perfect hotel, in the right place, with an excellent view o... Leggi di più

Valutata 5 stelle su 5

The team at Birchwood are always very welcoming and helpful and seem to go above and beyond to find the perfect holiday. They are also very quick to pick up the phone and call the tour operators dire... Leggi di più

Valutata 5 stelle su 5

Bev (Assistant Manager) was superb. Once again, she demonstrated a professional courteous approach to our request. Her product knowledge was extensive and we were sorted out with our first river cr... Leggi di più

Valutata 5 stelle su 5

Time to book our holiday for 2027, so straight to Hays Birchwood to see Joe. Decided we'd like to revisit Eygpt, last there 20 years ago. Joe has booked all our holidays for years now, knows all o... Leggi di più


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 9 Dewhurst Road, WA3 7PG, Warrington, Regno Unito

  • 01925399552

5,0

Eccellente

TrustScore 5 su 5

1K recensioni

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5,0

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(1137)

121.628 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

We were very disappointed with the…staff and service

We were very disappointed with the reception we received when going into the store , The shop was empty when we walked in with 2 travel agents at there desks , they saw us coming into the store but tried to ignore us , I walked up to the girl that was at the back desk and said we wanted to book a holiday to jersey she didn’t acknowledge us until I said ‘do you want us to wait a minute ‘ still nothing so I said’would you like us to go somewhere else , she then acknowledged us and said she was on hold but tried to get the attention of the girl sat in front of her but she wasn’t bothered either ,we were ready to walk out when the girl at the back asked the other girl once again if she was busy she eventually said no but didn’t look very happy to serve us which made us feel very uncomfortable, as the booking progressed she seemed to soften up a bit and booked our holiday with no problems , the experience was quite upsetting as we have both have bad health and were so excited to finally book somewhere,so disappointing, could you please reply to let us know your thoughts on this ,

We have just received a lovely phone call from Hayes and had a good chat about the problems we had experienced, they couldn’t be more sorry , we have booked before with them and will be booking again but I might make an appointment next time

11 giugno 2026
Logo di Hays Travel - Warrington Birchwood

Risposta di Hays Travel - Warrington Birchwood

Hi Mrs Monks ,

Thank you for taking the time to share your feedback. We are incredibly disappointed to hear about your experience and in particular, how our service made you feel. This is certainly not the standard of service we expect from our team, and we sincerely apologise that we fell short on this occasion.
We would like the opportunity to discuss this directly with yourselves and will give you a call later today.
Thank you again for bringing this to our attention.
Kind regards,
Bev ( Assistant Manager )

Thank you so much for speaking with me earlier it is appreciated .
Have a great holiday and we will see you soon .
Best regards Bev

Valutata 5 stelle su 5

Natalie was fantastic

Natalie was fantastic , very helpful and provided alternative holidays as our first choice was sold out. Will always use Hayes’s for our holidays.

2 giugno 2026
Logo di Hays Travel - Warrington Birchwood

Risposta di Hays Travel - Warrington Birchwood

Thank you for your lovely comments, it is greatly appreciated

Valutata 5 stelle su 5

We would not book with any other travel…

We would not book with any other travel agent after the outstanding service we have enjoyed with Hayes Travel. Always friendly and they go out of their way to ensure our holiday is the best ever!
Special thanks to the two Dianne’s and not forgetting Beth.

24 maggio 2026

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