Hays Travel - Walsall Recensioni 

712
TrustScore 5 su 5

4,9

3 Park Street, WS1 1LY Walsall, GB


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Valutata 5 stelle su 5

Hays travel as usual the staff were very friendly and helpful making sure that we got the best deal possible. Laurie was brilliant and made sure that we were happy with our booking. Laurie and one of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Every time i book holidays here i get first class service from friendly helpful staff who take time to make sure everything is correct, nothing is too much trouble. Amelia dealt with my enquiries an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

All the girls at Hays Travel are brilliant, nothing is too much trouble. Thank you Amelia for booking my holiday again

L'azienda ha risposto

Valutata 5 stelle su 5

Booking our first family holiday abroad was made incredibly easy by your wonderful team. Amelia couldn't be any more helpful of she tried and she was is really knowledgeable about different things and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 3 Park Street, WS1 1LY, Walsall, Regno Unito

  • 01922898705

4,9

Eccellente

TrustScore 5 su 5

712 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(712)

126.693 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very helpful

19 aprile 2026
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Risposta di Hays Travel - Walsall

Thank you for your feedback, Have a wonderful holiday. Shannon :)

Valutata 5 stelle su 5

Lovely excellent workers so the best…

Lovely excellent workers so the best for me in every way to get my lovely holiday booked will go to them again 1000% thank you so much

17 aprile 2026
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Risposta di Hays Travel - Walsall

We're so happy we could help you book your holiday! Thank you for your wonderful feedback; we look forward to helping you again in the future. Shannon :)

Valutata 5 stelle su 5

Friendly staff, job done!

Friendly staff. It helped we knew what we wanted and if the member of staff wasn't sure if there was an offer she asked another member of staff. 🙂🙂

10 aprile 2026
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Risposta di Hays Travel - Walsall

Thank you for booking with us, we are glad we could assist you with your holiday and hope you have a wonderful holiday Shannon :)

Valutata 5 stelle su 5

Great service overall

Excellent communication from Lydia. Persistent, but not pushy!
Very helpful and willing to find best options for us. We've used Hays before and will do so again.

15 aprile 2026
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Risposta di Hays Travel - Walsall

We appreciate you highlighting the excellent communication and helpful service you received. We're happy to hear that we could find the best options for you, and we look forward to assisting you again. Lydia :)

Valutata 5 stelle su 5

Great service no messing about

Shannon was amazing, sorted everything. Out for our holiday.

14 aprile 2026
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Risposta di Hays Travel - Walsall

We're so happy to hear that everything was sorted out for your holiday. Thank you for your positive feedback; we appreciate it.
Hays Travel

Valutata 5 stelle su 5

Excellent service from Louri and Lydia…

Excellent service from Louri and Lydia at your Walsall branch. Definitely recommend booking through Hays travel.

12 aprile 2026
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Risposta di Hays Travel - Walsall

Thank you so much for your feedback, we are glad you recieved excellent service and hope you have a lovely holiday. Laurie :)

Valutata 5 stelle su 5

Lovely ladies always willing to find…

Lovely ladies always willing to find you a nice holiday which makes everything so easy for me.

11 aprile 2026
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Risposta di Hays Travel - Walsall

Michael,

We appreciate your kind words! We are so happy to hear that our team makes finding the perfect holiday easy and enjoyable for you.

Kind regards
Hays Travel Walsall

Valutata 5 stelle su 5

Good staff very helpful

Good staff very helpful

11 aprile 2026
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Risposta di Hays Travel - Walsall

Elaine Pye,

We appreciate your positive feedback regarding the helpfulness of our staff; we are so glad that you had a good experience.

Kind regards
Hays Travel Walsall

Valutata 5 stelle su 5

Shannon was very Professional courteous…

Shannon was very Professional courteous and knowledgeable

29 marzo 2026
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Risposta di Hays Travel - Walsall

We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear you found our service helpful and courteous. Shannon :)

Valutata 5 stelle su 5

Very helpfull people

Very helpfull people, they take the time to search all options too give you the best deal, i was recomended by friends to go and see what they could do for me and i would recomend Hayes travel to any of my friends

4 aprile 2026
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Risposta di Hays Travel - Walsall

Lester,

We're happy to hear that our team was helpful in finding you the best deal! We appreciate your recommendation and are grateful for your positive feedback.

Kind regards
Hays Travel Walsall

Valutata 5 stelle su 5

All members of staff who was working in…

All members of staff who was working in store were all pleasant , friendly, polite. Nothing was to much trouble finding our holiday . They are sll a credit to the business

4 aprile 2026
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Risposta di Hays Travel - Walsall

We appreciate your kind words! We're so happy to hear that our team provided excellent service and helped you find the perfect holiday. Thanks for your feedback.

Kind regards
Hays Travel Walsall

Valutata 5 stelle su 5

The sales person named Shannon was very…

The sales person named Shannon was very helpful this is not my first time booking with Hays and it won't be my last. I do recommend Hays to family and friends and they have booked with Hays too. The quality of care and understanding what you want is very high and options are given. Once again thanks to Shanon she is very friendly and very approachable.

3 aprile 2026
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Risposta di Hays Travel - Walsall

We're happy to hear that a member of our team was so helpful. We appreciate you recommending us to your family and friends. Thank you for your feedback; we hope to assist you again in the future!

Kind regards
Hays Travel

Valutata 5 stelle su 5

Staff are very helpful

Staff are very helpful, always pleasant and listen to what we were looking for.

27 marzo 2026
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Risposta di Hays Travel - Walsall

Hilary Hollington,

We appreciate your kind words! We are so happy to hear that our team provided helpful and pleasant service while understanding your needs.

Kind regards
Alison
Hays Travel
Pontefract

Valutata 5 stelle su 5

Girl was very helpful.

Girl was very helpful.. gave me different options.. best deals. .very polite and professional.. very good

27 marzo 2026
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Risposta di Hays Travel - Walsall

We appreciate you taking the time to share your experience. We are so glad we could provide you with excellent options and service!

Kind regards
Hays Travel

Valutata 5 stelle su 5

Booking holiday made easy.

As usual the staff provided an excellent service making booking the holiday easy all in all a pleasant experience and we will carry on using this Walsall branch for booking our holidays in the future

27 marzo 2026
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Risposta di Hays Travel - Walsall

Thank you so much for your lovely feedback. We really appreciate you kind words.

Hays Travel

Valutata 5 stelle su 5

We looked at several holidays (Long…

We looked at several holidays (Long Haul) but had destinations in mind. We successfully booked Mexico on the dates required and at our chosen hotel. We were also able to choose the type of room that we required and the right seats for our flight. All information relating to our holiday was successfully emailed to us on the day of booking.
The booking representative was efficient, polite and was knowledgably in relation to all the destinations we selected. The process was quick and easy. The experience was first rate.

26 marzo 2026
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Risposta di Hays Travel - Walsall

We're happy to hear that you successfully booked your trip to Mexico with us. It's great to know that our representative was efficient and knowledgeable, providing you with a first-rate experience. Thank you for sharing your positive feedback!

Kind regards
Hays Travel

Valutata 5 stelle su 5

Great service, great staff and very professional

Lydia at the Walsall branch was very welcoming, professional and helpful. Second holiday we have booked with Hayes and needless to say we will continue to book all our holidays with you!!

22 marzo 2026
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Risposta di Hays Travel - Walsall

We appreciate your kind words regarding our Walsall branch. We're happy to hear that you find our team welcoming and professional. We look forward to helping you book future holidays!

Valutata 5 stelle su 5

The member of staff was cheerful and…

The member of staff was cheerful and polite, she helped me choose the holiday that best suited my need to be near attractions I wanted to visit,she went through all options for excursions it was like talking to a friend and I feel confident that I will have a good holiday ,very happy.

22 marzo 2026
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Risposta di Hays Travel - Walsall

We're happy to hear that our staff member was cheerful and helpful in choosing a holiday that suited your needs and interests. We appreciate your kind words and are glad you feel confident about your upcoming holiday!

Valutata 4 stelle su 5

Know your customer needs?

Too understand what a customers needs, do not try to sell something they do not wish, and will later regret.
The blame for a bad experience will always fall on the travel agent. Having used Hays before, I will get good advice, and more importantly will be told the "important but boring stuff".It is a good feeling to be treated like a fellow traveller.I would be happy to recommend Hays to experienced and novice travellers.Like many business it is all about the staff.

20 marzo 2026
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Risposta di Hays Travel - Walsall

Hi, Thank you for your lovely feedback. We really appreciate your kind words. Hays Travel Walsall :)

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