Steph is not on an amazing travel agent, but what makes her extra special is she genuinely cares about your holiday, she is incredibly attentive, and gets so excited by the adventure she helps create,... Leggi di più
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Wanted to book a weekend break in Barcelona for next year. We knew roughly where we wanted to be, what type of accommodation, nice balcony room etc. Steph was fantastic at finding what we wanted withi... Leggi di più
L'azienda ha risposto
Steph was extremely helpful and friendly. She was able to look at different options as the original plan changed Can't want to go on this amazing holiday :)
L'azienda ha risposto
Steph never fails to provide me with the best service. Always personal, attentive, informative and honest. Steph is always very patient with my questions and goes above and beyond to book my family th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
Personal Travel Consultant Steph Haden, TF5, Telford, Regno Unito
- 1743816870
4,9
Eccellente
205 recensioni
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Le persone hanno visualizzato anche
Steph cares
Steph is not on an amazing travel agent, but what makes her extra special is she genuinely cares about your holiday, she is incredibly attentive, and gets so excited by the adventure she helps create, from the time of booking, through the whole countdown, during your trip and once you’re home. Quite simply… she cares! She cares that you get exactly what you’re looking for, she cares that you have everything g you could possibly need, and cares that you make extra special memories.
17 agosto 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Steph was extremely helpful and…
Steph was extremely helpful and friendly. She was able to look at different options as the original plan changed
Can't want to go on this amazing holiday :)
21 agosto 2026
Risposta di Hays Travel - Steph Haden
Hi Denise, thank you so much for taking the time to leave me a review. It was my pleasure to help you find a holiday to suit you both. Such a wonderful way to celebrate your anniversary! I look forward to hearing all about it.
I asked Hayley to look for holidays for…
I asked Hayley to look for holidays for summer 2027, she came back to promptly every time I asked something. I have booked with her 3 times I believe and every time the service has been 5 stars. Thanks
20 agosto 2026
Risposta di Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review Jane. It's been a pleasure to help you and your family find another fabulous holiday (although I'm Steph, not Hayley lol). I very much look forward to hearing all about your time in Turkey x
A weekend break in Barcelona 👌🏽
Wanted to book a weekend break in Barcelona for next year. We knew roughly where we wanted to be, what type of accommodation, nice balcony room etc. Steph was fantastic at finding what we wanted within our budget. This will be out 4th holiday booked with Steph. Very much looking forward to it.
10 agosto 2026
Risposta di Hays Travel - Steph Haden
Thank you so much for your review Sam. It was my pleasure to help you a hotel in your ideal location in Barcelona (iron balcony ticked!). I very much look forward to hearing all about it :-)
River Cruise booking
Steph was extremely helpful and efficient in arranging and booking a river cruise for my friend and I. We couldn't have done it without her and would definitely recommend her to other friends.
27 giugno 2026
Non scritta su invito
Risposta di Hays Travel - Steph Haden
Thank you so much for your review David. It was a pleasure to help you all to book your first cruise. I very much look forward to hearing all about it.
I could not be happier
I could not be happier, Steph sorted my first holiday since my recovery and extras I now need, all completed with kindness and a great price - can’t wait now !! Xx
1 agosto 2026
Risposta di Hays Travel - Steph Haden
I'm so pleased your recovery had gone well and it was a pleasure to help you again. Looking forward to hearing all about this one when you're back 😊
Always really helpful and easy to sort…
Always really helpful and easy to sort out the travel we want
2 agosto 2026
Risposta di Hays Travel - Steph Haden
Thank you so much for leaving me a review Claire. It was a pleasure to help you again. I hope you enjoy your cruise.
As with my previous experience Steph…
As with my previous experience Steph looked for all different options for me.
First class service, would definitely recommend Steph and Hays Travel.
31 luglio 2026
Risposta di Hays Travel - Steph Haden
Thank you so much for leaving me another review Sue, I really appreciate it. It was a pleasure to assist you again. I hope you have a fabulous time away seeing your family :-)
Excellent service
Steph makes booking a holiday so easy! She found a great selection of holidays to meet our needs, totally understood the brief and came in below budget, what more can you ask for! Excellent service :)
29 luglio 2026
Risposta di Hays Travel - Steph Haden
Thank you so much for leaving me a review. It was a pleasure to help you find the perfect family holiday to Ibiza. You best get packing! Can't wait to hear all about it :-)
A Truly Personal Service
Steph was very helpful and made everything clear and easy to book, helping us to choose the best holiday option for our needs and to find us the best payment option too. Highly recommend her. A truly personal service. Thank you 😊
27 luglio 2026
Risposta di Hays Travel - Steph Haden
Thank you very much for leaving me a review Tracey. It was a pleasure to help you find your first cruise! Something to look forward to and I look forward to hearing all about it :-)
Another holiday booked brilliant…
Another holiday booked brilliant service always there to help
16 luglio 2026
Risposta di Hays Travel - Steph Haden
Thank you so much for your review Julie. Always my pleasure to help :-)
Holiday sesrch
I contacted Steph to see if she could find a holiday to a named hotel on specific dates. Steph came back with exactly what we wanted. We booked, Steph kept me informed through all stages including process to book our seats. Great service.
16 luglio 2026
Risposta di Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review. It was my absolute pleasure to help you get the holiday you were looking for. Thank you very much for booking with me :-)
Steph went above and beyond to help us…
Steph went above and beyond to help us book our holiday and everything was done so quickly and professionally.
14 luglio 2026
Risposta di Hays Travel - Steph Haden
Thank you so much for leaving me a review Kath. It was my absolute pleasure to help you book your safari to be reunited with your friends. I can't wait to hear all about it! :-)
Highly recommend and will always use Steph
Steph never fails to provide me with the best service. Always personal, attentive, informative and honest. Steph is always very patient with my questions and goes above and beyond to book my family the perfect holiday. I have been booking through Steph for many years and will continue to do so. Thank you Steph, already looking forward to the next one!
11 luglio 2026
Risposta di Hays Travel - Steph Haden
Thank you so much for leaving me a review Michelle. It's been a pleasure as always to help you pland and book your next trip away. Looking forward to hearing all about your time at Disneyland :-)
Risposta di Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review Jackie. It was a pleasure to help you find the ideal cruise for you all again and the cabin types to suit what you were after. I look forward to hearing all about it :-)
Exceptional Service
As always, exceptional service from Steph, going above and beyond to ensure we get exactly what we are looking for in our holiday.
25 giugno 2026
Risposta di Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review Julie. Looking forward to hearing all about this cruise with the cricket legends on board, it sounds fab! :-)
Steph has been lovely to work with…
Steph has been lovely to work with booking our holidays. We now have 2 exciting holidays to look forward to. She has given us suggestions, answered any questions we had very quickly and once we decided was really quick and efficient in getting them booked and all the confirmations sent out to us. Not once did she try and rush or push us into booking. We will certainly book through her again. Thanks Steph for all your help.
18 giugno 2026
Risposta di Hays Travel - Steph Haden
Thank you so much for leaving me a review Jayne. It's been an absolute pleasure to help with both holidays. I'm so pleased to hear you were happy with my service, I always say I'm the least pushy sales person in sales :-). I look forward to hearing all about your fabulous safari and river cruise.
Steph has been helping us with our…
Steph has been helping us with our holidays for several years. Our daughter is in a wheelchair and needs the hotel to be accessible for her. Steph is very helpful and spends a lot of time and effort finding us the right place at the right price.
So thank you Steph for all your time and support
10 giugno 2026
Risposta di Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review. It is always my pleasure to help you find the right hotel for your daughter's needs :-)
Steph has been extremely helpful
Steph has been extremely helpful, provided lots of information and a great service provided all round. Thank you
9 giugno 2026
Risposta di Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review. It was a pleasure helping you find the right cruise for you and I will look forward to hearing all about it :-)
Great service as usual
Steph was able to find, book and price match the holiday we had seen. All sorted in a morning. Great service from Steph as usual.
9 giugno 2026
Risposta di Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review and for booking with me again. It was a pleasure to help you book your favourite hotel again, I hope you have another fantastic holiday :-)
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