Excellent service again from Hays. Latasha was great at multi-tasking, dealing with several calls to agents and airlines at the same time. She managed to get our desired tour in our restricted date r... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
An impromptu request in store, following an email from Hays advertising a trip, I expected to be in the store for ages but Latasha took the details and the amendments to the trip I wished to make and... Leggi di più
L'azienda ha risposto
I visited the Southsea branch and yet again the staff did not disappoint. Although we have been extremely late in booking our summer holiday Derek and Tasha still managed to find us the holiday we wa... Leggi di più
L'azienda ha risposto
We entered the store with only a vague idea of what we wanted. Victoria was very patient and took the time to explain all our options. Subsequent to our receiving the itineraries/quotes there were a f... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
6 Palmerston Road, PO5 3QH, Southsea, Regno Unito
- 02392 986516
4,9
Eccellente
527 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great service and knowledgeable team
Great service and knowledgeable team
Many thanks tobLatasha for making it so easy
14 luglio 2026
Risposta di Hays Travel - Southsea
Thank you for your wonderful review! We're delighted to hear that you received great service from our knowledgeable team. We'll be sure to pass your kind words on to Latasha – she'll be thrilled to know she made the process so easy for you.
We truly appreciate your feedback and look forward to helping you again in the future. 😊
I had used Hays before and I was very…
I had used Hays before and I was very impressed with the service I got. It's a pleasure to do business with Hays and would not hesitate to recommend you.
8 luglio 2026
Risposta di Hays Travel - Southsea
Thank you for your wonderful feedback! We are so pleased to hear that you were impressed with the service you received and that you would recommend us. We truly appreciate your kind words.
Kind Regards
Hays Travel Southsea
The patience of Latasha
30 giugno 2026
Risposta di Hays Travel - Southsea
Thank you so much for your wonderful feedback!
Excellent service in Southsea branch as…
Excellent service in Southsea branch as always
7 luglio 2026
Risposta di Hays Travel - Southsea
Thank you for your lovely review! We're delighted to hear you've received excellent service from our Southsea branch, as always. We really appreciate your continued support and look forward to helping you again soon. 😊✈️
Cerys is always so helpful
Cerys was so helpful, and went above & beyond to make sure I booked what I wanted.
7 luglio 2026
Risposta di Hays Travel - Southsea
Thank you for your lovely feedback! I'm so pleased I could help you book exactly what you were looking for. It was a pleasure assisting you, and I really appreciate your kind words. Have a wonderful trip! 😊
Hays Travel Southsea
What made this experience so good for us was the Travel Agent Tashe. She is friendly and knowledgeable as well as extremely helpful and professional. Tashe is a credit to Hays Travel.
3 luglio 2026
Risposta di Hays Travel - Southsea
Thank you for your wonderful review! We're so pleased to hear that your experience was excellent and that you found our agent to be friendly, knowledgeable, and professional. We truly appreciate your kind words.
Kind Regards
Hays Travel Southsea
Very friendly staff…
Very friendly staff who always offer good advice &, if they don't know an answer, they will find it out & let you know, either in the store or by phone.
30 giugno 2026
Risposta di Hays Travel - Southsea
Thank you for your wonderful feedback! We are so pleased to hear that our team provides such helpful and dedicated service, always going the extra mile to assist.
Kind Regards
Hays Travel
Super friendly and extremely…
Super friendly and extremely knowledgeable. Excellent customer service A*****
26 giugno 2026
Risposta di Hays Travel - Southsea
We are so pleased you had such a positive experience with us. Thank you for your kind words!
Good job!
We entered the store with only a vague idea of what we wanted. Victoria was very patient and took the time to explain all our options. Subsequent to our receiving the itineraries/quotes there were a few queries & amendments, which Victoria once again resolved quickly and efficiently. No problems or complaints whatsoever.
25 giugno 2026
Risposta di Hays Travel - Southsea
We are so pleased to hear that we could assist you in planning your trip. We appreciate you choosing us and look forward to helping you again!
Knew what I wanted
Knew what I wanted, and Cerys found the best deal for me. Thank you.
24 giugno 2026
Risposta di Hays Travel - Southsea
We are so glad we could find the best deal for you. Thank you for your kind words.
Risposta di Hays Travel - Southsea
We are so glad we could assist you. Thank you for your kind words!
Kind Regards
Hays Travel
Risposta di Hays Travel - Southsea
Hello,
We are so pleased to hear this. Thank you for your kind words!
Kind Regards
Hays Travel Southsea
Risposta di Hays Travel - Southsea
Hi, thank you so much for your kind words! We’re really pleased to hear you had a positive experience and found the service helpful. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. We look forward to seeing you again soon
Excellent service from Cerys and Emily…
Excellent service from Cerys and Emily at the Southsea branch.
9 giugno 2026
Risposta di Hays Travel - Southsea
Thank you so much for your kind feedback! We’re delighted to hear you received excellent service from Cerys and Emily at our Southsea branch. I’ll be sure to pass on your lovely comments—they’ll really appreciate it. We look forward to welcoming you again soon!
Good
Good, polite and helpful service. Cost of hotel and transfer had increased since I was sent the original information (2 weeks
previous) and I don't think it had been made clear that this could happen.
1 giugno 2026
Risposta di Hays Travel - Southsea
Thank you for your kind comments about the service you received – we’re really pleased to hear you found our team polite and helpful.
We’re sorry for any confusion regarding the increase in the hotel and transfer costs. Prices for travel arrangements can occasionally change due to supplier availability and demand, but we completely understand that this can be frustrating if it wasn’t made clear at the time. Your feedback is really valuable, and we will take this on board to ensure we communicate any potential price changes more clearly in future.
We do hope this didn’t take away from your overall experience, and we’d love the opportunity to assist you again.
I was very happy with the service I…
I was very happy with the service I received and was given lots of advise
31 maggio 2026
Risposta di Hays Travel - Southsea
We are so glad we could assist you. Thank you for your kind words!
Kind Regards
Hays Travel
Emily really helped in the booking of…
Emily really helped in the booking of our holiday. Took time to make further enquiries on pricing. Also dealt with a secondary query on another foth coming booking.
30 maggio 2026
Risposta di Hays Travel - Southsea
Thank you so much for your lovely feedback! We’re delighted to hear that Emily was able to assist you with your holiday booking and took the time to explore the best pricing options for you. It’s great to know she could also help with your additional enquiry. We’ll be sure to pass on your kind words to her. We look forward to helping you with your upcoming bookings! ✈️
Travel booking with ease and confidence.
Hays Travel have booked two holidays for me. The process was friendly and efficient. I fully recommend them.
14 maggio 2026
Risposta di Hays Travel - Southsea
Thank you for the wonderful feedback and for choosing us for both of your holidays! We truly appreciate your recommendation and can't wait to assist you with your next getaway :)
Hays Travel Southsea
They do the research for me
They do the research for me! And I know I can rely on them.
7 maggio 2026
Risposta di Hays Travel - Southsea
Helena,
We're happy to hear we can help you with your research and get you booked! We appreciate your trust.
Kind Regards
Hays Travel Southsea
Always very friendly and helpful it's a…
Always very friendly and helpful it's a pleasure to go into the shop
13 maggio 2026
Risposta di Hays Travel - Southsea
Thankyou!
We appreciate you taking the time to share your kind words. We are so glad you enjoy visiting our shop and find our team helpful.
Kind Regards
Hays Travel Southsea
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.