When we made our booking we knew where we wanted to go + hotel, Laura was very professional, polite, explained everything from start to finish. Have used Hays several times as everything is... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Jade again this year has provided us with exceptional service. She put together a Canada package for us with professional expertise. And helped us with our decision booking flights for our next Florid... Leggi di più
L'azienda ha risposto
Great experience. Always good advice and knowledgeable. The team at Southbourne are always very willing to assist even when we are not sure where to go! Thank you for your assistance.
L'azienda ha risposto
Booked again with Chrys, very easy to do and as ever, she was so helpful, efficient and a pleasure to engage with. She knows what we like in a holiday and always delivers!
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
36 Southbourne Grove, BH6 3RA, Southbourne, Regno Unito
- 01202 417700
4,9
Eccellente
487 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Hays Travel - Southbourne
Thank you for your lovely feedback! We hope you enjoy your trip.
Kind regards, Hays Travel Southbourne Team
Jade Megan and Amy at the Southbourne…
Jade Megan and Amy at the Southbourne branch all very attentive
19 ottobre 2025
Risposta di Hays Travel - Southbourne
Thank you for your kind words, really appreciate you taking the time to send this :)
We've always received excellent service…
We've always received excellent service from this branch. When booking this new holiday I saw Grace who was covering Southbourne from Winston who was brilliant. I would also confirm both Jade & Chris are also great. We always book through them and purchase our currency. Keep up the good customer service.
17 ottobre 2025
Risposta di Hays Travel - Southbourne
Thank you for sending these kind words, we do love reading our reviews. Thank you :)
Very efficient
Very efficient, as always - Chrys (and colleagues) at Southbourne know well how my mind works.
The holiday as well as insurance was booked and paid for very smoothly with just a few emails. Perfect!
17 ottobre 2025
Risposta di Hays Travel - Southbourne
Thank you for taking the time to send over this lovely review, we love reading these. :)
Easy peasy! No hassle! No worries!
As always, a warm, friendly welcome from familiar agents and a new agent to us....Laura....with whom we met recently to look for a holiday that was previously booked but had to be cancelled due to the Covid Pandemic. We returned to book the afore-mentioned holiday with Laura.... an all-inclusive holiday for our family of six in Majorca next August 2026. Laura listened carefully to all our needs and she was so helpful sorting everything out for us. Laura outlined various options for us....flight times, seating arrangements on the plane, follow up emails etc.
We always use Hays travel in Southbourne because it is always an excellent experience and enjoyable too!
15 ottobre 2025
Risposta di Hays Travel - Southbourne
Thank you for taking the time to send over this lovely feedback/review. It's lovely to read. Thank you once again :)
Risposta di Hays Travel - Southbourne
Thank you very much for your lovely review. Many thanks, Amy :)
Risposta di Hays Travel - Southbourne
Thank you for your kind comments, I appreciate you sending this over :)
Risposta di Hays Travel - Southbourne
Thank you so much for your kind review we will pass this onto Chrys!
Thank you,
Hays Travel Southbourne Team
Jade found a good holiday package for…
Jade found a good holiday package for me in Benidorm. She listened to what I was looking for and found me a good package with Jet2 Holidays. Crystal at the Southbourne branch then booked my holiday for me in an efficient manner.
20 settembre 2025
Risposta di Hays Travel - Southbourne
Thank you for taking the time to send this over. We do appreciate your kind words. Thank you :)
Gave them a long list of what I wanted…
Gave them a long list of what I wanted and they came up with a holiday that fit the whole criteria. Very professional and knowledgeable.
16 settembre 2025
Risposta di Hays Travel - Southbourne
Thanks so much for your lovely review! I am so happy I could put together a holiday that ticked all the boxes for you. Wishing you an amazing trip to Analipsi!
Many thanks, Laura :)
Very friendly knowledgeable guidance…
Very friendly knowledgeable guidance when booking. And thoughtful reminders afterwards too.
14 settembre 2025
Risposta di Hays Travel - Southbourne
Thank you for taking the time to send over these kind comments, we do appreciate it.
Patient ladies
Jade and Laura helped a lot when choosing and booking a family holiday for us. Nothing was a problem, even when we were asking a lot of questions. Happy to use the service again and be served by both very patient ladies.
10 settembre 2025
Risposta di Hays Travel - Southbourne
Good Afternoon,
Thank you so much for your kind review! It was a pleasure to help you get your holidays sorted! We are so pleased you had a great time in Majorca and we hope you are looking forward to your next trip! We hope to assist you again in the future.
Many Thanks, Jade & Laura :)
Risposta di Hays Travel - Southbourne
Thank you so much for your kind review. We hope you are looking forward to your cruise!
Kind regards,
Jade, Chrys, Megan, Laura & Amy
Always a brilliant service at…
Always a brilliant service at southbourne Bournemouth Hays travel. great advice and time given to us to choose the holiday which we managed to do so quickly!
5 settembre 2025
Risposta di Hays Travel - Southbourne
Thank you so much for your lovely review, we hope you have a lovely trip to Cape Verde!
Many Thanks,
Jade, Chrys, Megan, Laura & Amy
Excellent customer service
The young lady Jade who dealt with us was excellent at sorting out our quite complicated booking. She was extremely helpful and patient. I would highly recommend her services.
11 settembre 2025
Risposta di Hays Travel - Southbourne
Thank you for your kind review, we will pass this onto Jade! Thank you for booking with us :)
Thank you, Hays Travel Southbourne
Friendly and good advice
Friendly and good advice. Very happy with our booking. This is our second Hays experience and Hays are now our "go to" travel agents :).
9 settembre 2025
Risposta di Hays Travel - Southbourne
Thank you very much for your kind feedback. We're very happy to be your go to travel agent! Happy to help with anything :) Many thanks
Risposta di Hays Travel - Southbourne
Thank you for your kind comments, much appreciate.
Laura was very helpful and answered
Laura was very helpful and answered
all our question. Also very patient
31 agosto 2025
Risposta di Hays Travel - Southbourne
Thank you so much for your lovely feedback! I’m really glad I could answer all your questions! I hope to help you again in the future. - Laura :)
Polite well informed prompt service…
Polite well informed prompt service from all staff
16 agosto 2025
Risposta di Hays Travel - Southbourne
Thank you so much for your lovely review it is greatly appreciated. Kind regards, Jade, Chrys, Megan & Laura
Risposta di Hays Travel - Southbourne
Thank you very much for your review :)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.