Hays Travel - Rugby Recensioni 

512
TrustScore 5 su 5

4,9

3 Market Mall, CV21 2JR Rugby, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have been using Hays Travel Rugby branch to book flights to Spain to see my daughter. I have been doing this since my husband passed away as I don’t have the confidence to do it on line. I have d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nice friendly staff , young and relaxed but very polite and business like . Cameron booked our holiday . It’s for a special anniversary so he went the full mile to get us the holiday and all the thing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jodie the sales assistant was extremely helpful. She made sure there was no hills in the hotel area and although there were no lifts in the hotel she found one with just 2 levels so just 1 small set o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Warm and friendly welcome into the Rugby branch. Smiling faces and a real wealth of information. Spoke with Jody regarding our choice and took very helpful advice based on feedback and local kno... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

512 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(512)

118.033 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Helpful

The staff was really freindly and new there stuff

12 febbraio 2026
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Risposta di Hays Travel - Rugby

Thank you for your kind words and look forward to seeing you in store again soon.
Michelle

Valutata 5 stelle su 5

Holiday booked

After speaking with a lovely advisor named Cameron via Facebook initially, we moved onto email and then called the office to secure our holiday. He went above and beyond to find us what we needed.
I look forward to the next one he can help us with. Many thanks

11 febbraio 2026
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Risposta di Hays Travel - Rugby

Thank you so much for your lovely review. I'm so happy we were able to get something booked for you and your family and look forward to chatting to you again soon!
Cameron

Valutata 5 stelle su 5

Great customer service,friendly team…

Great customer service,friendly team and super efficient Jody thanks very much holiday booked 👍🏻🥳

10 febbraio 2026
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Risposta di Hays Travel - Rugby

Thank you so much for your kind words and I'm happy we were able to get your next holiday sorted. See you soon!
Jody

Valutata 5 stelle su 5

This is the second time I have booked…

This is the second time I have booked my holiday with hays both times a very good experience easy and quick and very happy with the outcome will recommend you to everyone thank you

10 febbraio 2026
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Risposta di Hays Travel - Rugby

We're happy to hear that your booking experiences have been easy and quick. We appreciate your recommendation and thank you for your review.
Cameron

Valutata 5 stelle su 5

Booked a holiday to Cape Verde at the…

Booked a holiday to Cape Verde at the Rugby branch on 09/03/26.
There were four of us with not much idea of where we wanted to go. We wanted somewhere warm, all inclusive travelling early March.
We were accorded a lot of patience and given many suggestions fitting within our criteria.
We ended up booking for Cape Verde, never been before but it looks exactly right for us
We were armed with all the information we required in order to make our decision.
We could have booked this online but we got it for the same price at Hays and we had the personal treatment from a very well informed and patient travel agent.
There is still very important role for high street travel agents, and Hays is the best.

10 febbraio 2026
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Risposta di Hays Travel - Rugby

Thank you for leaving time to make this review. I'm so happy I was able to find you your holiday to Cape Verde for you and I appreciate your kind words. I look forward to seeing you in store again soon!
Jody

Valutata 5 stelle su 5

Great service and we never felt rushed.

Full attention was given to us throughout and all details were explained. All options were explained to us before we made our final decision. We were not rushed and made to feel like we could take our time and ask as many questions as we wanted. Cameron, who dealt with us, went above and beyond to make sure my 50th birthday cruise next year was going to be perfect for us. Great service once again at Hays Travel Rugby

6 febbraio 2026
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Risposta di Hays Travel - Rugby

Thank you so much for this lovely review! I really appreciate you making time to leave this and so happy we were able to book you your birthday cruise for 2027. We look forward to seeing you in store again soon.
Cameron

Valutata 5 stelle su 5

Excellent service from Hayes!

Very warm welcome by Cameron and the team. He found me a flight that exactly matched my requirements and for a very good price.

This is the second time I've used Hayes and I would certainly recommend them.

3 febbraio 2026
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Risposta di Hays Travel - Rugby

We really appreciate you making time to leave this lovely review. We're so happy we were able to sort your flights out for you and look forward to seeing you in store again soon.
Michelle

Valutata 5 stelle su 5

Good customer service Jody was very…

Good customer service Jody was very professional and helpful with our booking made the process very easy

7 febbraio 2026
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Risposta di Hays Travel - Rugby

Thank you very much for your kind words. We look forward to seeing you in store again soon.
Jody

Valutata 5 stelle su 5

Great help

Great help, knowledgeable staff.

4 febbraio 2026
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Risposta di Hays Travel - Rugby

Thank you for your kind words.
Caitlin

Valutata 5 stelle su 5

As always I recieved quick

As always I recieved quick, accurate, and informative advice from the agency. Cameron, the representative, was very efficient and extremely polite and helpful - a credit to Hayes.

5 febbraio 2026
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Risposta di Hays Travel - Rugby

We appreciate you taking the time to share your experience. I'm so happy I was able to help you book your next trip and look forward to seeing you in store again soon.
Cameron

Valutata 5 stelle su 5

I mostly dealt with Jody who I have…

I mostly dealt with Jody who I have seen before. She is knowledgeable, friendly and dealt with my booking quickly and efficiently.

4 febbraio 2026
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Risposta di Hays Travel - Rugby

We're happy to hear that your booking experience was quick and efficient. We appreciate your positive feedback regarding the service you received; it means a lot to us.
Jody

Valutata 5 stelle su 5

Very helpful informative staff

Very helpful informative staff, very knowledgeable about the holiday we were booking. We have used them many times and prefer a face-to-face experience. It takes away the stress of attempting to negotiate the minefield of online booking.

29 gennaio 2026
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Risposta di Hays Travel - Rugby

We appreciate you taking the time to share your kind words. We're happy to hear that our team's expertise and face-to-face service made your booking experience stress-free.
Jody

Valutata 5 stelle su 5

Hays the Number 1 travel agency again!

All the staff at this branch will go the extra mile to ensure that our holiday experience will be the best possible every time. Our previous holiday started with a huge problem with our outward flight 24 hrs before departing (the issue was with the cruise company) but Hays resolved it and ensured that we departed in time for our cruise. This is why we will always use Hays Travel for our holiday bookings.

5 gennaio 2026
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Risposta di Hays Travel - Rugby

Thank you so much for these lovely words. They really mean a lot to the team. I'm so happy we were able to resolve the issues and look forward to seeing you in store again soon.
Jody

Valutata 5 stelle su 5

Cruise

Staff are excellent service was exceptional and nothing to much trouble Cameron was very helpful and knowledge

30 gennaio 2026
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Risposta di Hays Travel - Rugby

We appreciate you taking the time to leave us such a complimentary review. We are so happy to hear that our service met your expectations and look forward to seeing you in store again soon.
Cameron

Valutata 3 stelle su 5

The staff were very helpful

The staff were very helpful. This was the first time I had used a travel agent and will probably be the last. I can do it all on line much quicker.
I

28 gennaio 2026
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Risposta di Hays Travel - Rugby

Im sorry there was a issue with the technology when you made your booking. I hope you were happy with the service that you received when in store. Im sorry to hear that you would not use a travel agent again. I will give you a call later to discuss the points raised.
Thank you for your review, Jody

Valutata 5 stelle su 5

Cameron at Hays Rugby very helpful…

Cameron at Hays Rugby was very helpful sorting out a Canadian holiday to celebrate my 60th

20 gennaio 2026
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Risposta di Hays Travel - Rugby

I'm so happy we could help plan such a special trip for your 60th! Thank you for sharing your positive experience with us.
Cameron

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