We went into Hays Branch Pontypridd and spoke to MeeYen , who we have previously booked through, about a cruise in 2028. As usual MeeYen was very helpful, knowledgeable and friendly , a pleasure to t... Leggi di più
L'azienda ha risposto
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Scopri cosa dicono le persone
Always a pleasure to book at Hays Pontypridd with the lovely Meeyen. She is so helpful in helping us arranging our dream holidays around the world. From itinerary to price we always get the best deal... Leggi di più
L'azienda ha risposto
Great Service, very helpful staff and a pleasure to do business with Ellie has covered everything I have asked for and at a very good price too Have used Hays Pontypridd on numerous occasions and... Leggi di più
L'azienda ha risposto
We had specific requirements for two of our youngest grandchildren (cousins not siblings). These were short haul flights and young children's water park slides. We had looked on the internet and narr... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
19 Taff street, CF37 4UA, Pontypridd, Regno Unito
- 01443 606004
4,9
Eccellente
502 recensioni
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Le persone hanno visualizzato anche
Lovely lady helped me find excatly what…
Lovely lady helped me find excatly what i wanted ..very pleasent ..got great deal ..fab service no stress
25 agosto 2026
Risposta di Hays Travel - Pontypridd
We are so happy to hear that our team member provided such pleasant and stress-free service, helping you find exactly what you wanted and a great deal. We appreciate your wonderful feedback! Thank you - Meeyen ☺️
Excellent service
From start to finish the young lady was very helpful and informative to get us the best experience for our forthcoming holiday.
23 agosto 2026
Risposta di Hays Travel - Pontypridd
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was so helpful and informative in assisting you with your holiday plans.
Kind Regards
Hays Travel Pontypridd
Very friendly and helpful staff who…
Very friendly and helpful staff who helped us to get our trip sorted 👍
21 agosto 2026
Risposta di Hays Travel - Pontypridd
Max,
Thank you so much for your wonderful feedback! We are delighted to hear that our staff were friendly and helpful in getting your trip sorted.
Really great staff
Lovely friendly helpful and knowledgable staff. Made everything easy snd relaxed
21 agosto 2026
Risposta di Hays Travel - Pontypridd
Thank you so much for your wonderful feedback! We are delighted to hear that our staff made everything easy and relaxed for you.
Kind Regards
Hays Travel Pontypridd
Risposta di Hays Travel - Pontypridd
Hi John,
Thank you so much for your review!
Kind regards
Hays Travel Pontypridd
Risposta di Hays Travel - Pontypridd
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be professional, friendly, and respectful.
Kind Regards
Hays Travel Pontypridd
Great being able to sit and talk things…
Great being able to sit and talk things through face to face.
Mee Yen lovely young lady.
21 luglio 2026
Risposta di Hays Travel - Pontypridd
Thank you for your wonderful feedback! We are so pleased to hear that you enjoyed being able to discuss things face to face with Mee Yen. We truly appreciate your kind words.
Excellent Service
Excellent Service. Friendly and extremely helpful staff. Excellent follow up Service. Impressed.
26 luglio 2026
Risposta di Hays Travel - Pontypridd
Hi Julie,
Thank you so much for taking the time to share your wonderful feedback! We are so pleased to hear that you experienced excellent service and found our staff to be friendly and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Pontypridd
Excellent Service
From start to finish the service we received was Excellent, Mee Yen went above and beyond to get us the best deal Available for a party of 4 Adults and actually Reduced the Price of the Holiday advertised after a Promotional Code had been added,
She took the time to listen to our needs and Suggested things we could ask for but not always guaranteed, Rather than Myself as Lead Passenger Print the Documentation when Ready, Mee would print it herself and then get in Touch.
What more could you ask for from a Representative of Hay’s Travel.
25 luglio 2026
Risposta di Hays Travel - Pontypridd
Hi Paul,
Thank you for your wonderful feedback! We are so pleased to hear that you received such excellent service. It's fantastic to know that MeeYen went above and beyond to find you the best deal and listened carefully to your needs. We truly appreciate your kind words and are delighted to know you had such a positive experience.
Kind Regards
Hays Travel Pontypridd
Risposta di Hays Travel - Pontypridd
Hi Dean,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our customer service.
Kind Regards
Hays Travel Pontypridd
Great Service
Great Service, very helpful staff and a pleasure to do business with
Ellie has covered everything I have asked for and at a very good price too
Have used Hays Pontypridd on numerous occasions and the Great Service you receive from everyone there keeps you returning
23 luglio 2026
Risposta di Hays Travel - Pontypridd
Hi Richard,
Thank you so much for your wonderful review! We are so pleased to hear that Ellie provided you with everything you asked for and that you've had such positive experiences with us. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel Pontypridd
The lady who severed me was very kind…
The lady who severed me was very kind and efficient dealt with all my requirements.
21 luglio 2026
Risposta di Hays Travel - Pontypridd
Thank you for your wonderful feedback!
Kind Regards
Hays Travel Pontypridd
Excellent care of the team in the…
Excellent care of the team in the pontypridd branch, book all my holidays with them , 5*
18 luglio 2026
Risposta di Hays Travel - Pontypridd
Thank you for your kind words! and thanks for always using Hays Travel Pontypridd :)
Excellent customer service
A very welcoming, polite experience.
You make booking so easy .
16 luglio 2026
Risposta di Hays Travel - Pontypridd
Hi Afra ,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was welcoming and polite, and that everything was made easy. We truly appreciate you choosing us!
Kind Regards
Hays Travel Pontypridd
Friendly and helpful staff
12 luglio 2026
Risposta di Hays Travel - Pontypridd
Hi Carrie Anne,
Thank you for your kind review! We are so pleased to hear that our team provided you with friendly and helpful service. We truly appreciate your positive feedback.
Kind Regards
Hays Travel Pontypridd
Risposta di Hays Travel - Pontypridd
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience.
Kind Regards
Hays Travel
Good service…
The lady who helped us was knowledgeable and quickly understood wha t we were looking for.
The office was pleasant and we were made to feel welcome without any pressure.
30 giugno 2026
Risposta di Hays Travel - Pontypridd
Hiya Margaret,
Thank you for your wonderful review! We are so pleased to hear that our team member was knowledgeable and understood your needs, making you feel welcome and comfortable.
Kind Regards
Hays Travel Pontypridd
Booking a cruise for 2028
We went into Hays Branch Pontypridd and spoke to MeeYen , who we have previously booked through, about a cruise in 2028. As usual MeeYen was very helpful, knowledgeable and friendly , a pleasure to talk to. We booked our cruise with no problems , very happy customers. Thankyou MeeYen x
24 giugno 2026
Risposta di Hays Travel - Pontypridd
Hiya Anne,
We are so pleased to hear you had such a positive experience with MeeYen again. Thank you for your kind words and continued loyalty!
Kind Regards
Hays Travel Pontypridd
Elouise made our booking experience…
Elouise made our booking experience easy, she was knowledgeable and offered her opinions on what she thought was better options for us.
A friendly and professional experience
23 giugno 2026
Risposta di Hays Travel - Pontypridd
Thank you for your wonderful review! We are so pleased to hear that your booking experience was easy, friendly, and professional.
Kind Regards
Hays Travel
Risposta di Hays Travel - Pontypridd
Hi William,
We're glad to hear you had a great experience with our team. We appreciate your kind words.
Kind Regards
Hays Travel Pontypridd
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