All the staff I have encountered in making arrangements for travel this September and October in the Norwich branch - Ella, Kerry and Jomane have been very warm, reassuring and welcoming. They are all... Leggi di più
L'azienda ha risposto
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We've always found Hays Travel to be helpful, friendly and knowledgeable. Our holiday booking was handled with professionalism, attentive listening & expert guidance. Would happily book with Hays Trav... Leggi di più
L'azienda ha risposto
This is the second holiday we’ve booked in the same branch. Both times they have been very helpful by giving us good advice which makes it easier to choose the right holiday for our needs. We came aw... Leggi di più
L'azienda ha risposto
Just picked up documents for our cruise later this month and also booked a future cruise at the same time. Knowledgeable, efficient and friendly service provided throughout by Jomane in the Norwich B... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
3-5 Orford Place, NR1 3RU, Norwich City, Regno Unito
- 01603851856
4,9
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
Very helpful and nice
13 settembre 2026
Risposta di Hays Travel - Norwich City
Thank you for your kind review!
Chloe was very helpful
13 settembre 2026
Risposta di Hays Travel - Norwich City
Thank you for your lovely review!
Got nice friendly service from Ella so…
Got nice friendly service from Ella so good experience
11 settembre 2026
Risposta di Hays Travel - Norwich City
Thank you so much for your kind words. We are so pleased to hear that you had such a good experience with us.
Kerry
Kerry, was helpful, polite and friendly, she took time to make sure we understood everything about the holiday we had chosen.
4 settembre 2026
Risposta di Hays Travel - Norwich City
Dear Frederick thank you for your kind review, we are glad Kerry found you a lovely cruise to celebrate your 50th Wedding Anniversary
Very pleasant sales assistant on the…
Very pleasant sales assistant on the phone. Friendly
9 settembre 2026
Risposta di Hays Travel - Norwich City
Thank you for your kind review
Professional and personable
All the staff I have encountered in making arrangements for travel this September and October in the Norwich branch - Ella, Kerry and Jomane have been very warm, reassuring and welcoming. They are all very professional and certainly inspire confidence. They explained everything clearly every step of the way and made the whole process as easeful as possible.
8 settembre 2026
Risposta di Hays Travel - Norwich City
We are so pleased to hear about your positive experience with our Norwich team, especially Ella, Kerry, and Jomane. We truly appreciate your kind words about their professionalism and clarity.
Risposta di Hays Travel - Norwich City
Thanks for your great review
Stress free bookings.
Just picked up documents for our cruise later this month and also booked a future cruise at the same time.
Knowledgeable, efficient and friendly service provided throughout by Jomane in the Norwich Branch. Thank you.
2 settembre 2026
Risposta di Hays Travel - Norwich City
Thank you for your wonderful feedback! We are so pleased to hear that you received such knowledgeable, efficient, and friendly service from our team in the Norwich Branch. We appreciate you choosing us for your cruise bookings!
Staff were most informative and helpful…
Staff were most informative and helpful nothing was rushed giving us plenty of time to make the right decision on which cruise we would be most happy with
22 agosto 2026
Risposta di Hays Travel - Norwich City
Thank you for your wonderful review! We are so pleased to hear that our team was informative and helpful. We hope you have a great time
Kathy who booked the holiday was very…
Kathy who booked the holiday was very professional and went into every detail we requested
28 agosto 2026
Non scritta su invito
Risposta di Hays Travel - Norwich City
Thank you for your wonderful feedback!. We truly appreciate your kind words.
Risposta di Hays Travel - Norwich City
Thank you for your kind review
This is the second holiday we’ve booked…
This is the second holiday we’ve booked in the same branch. Both times they have been very helpful by giving us good advice which makes it easier to choose the right holiday for our needs. We came away feeling reassured that everything will be taken care of leaving us to relax & just look forward to the holiday.
Big THANK YOU to Kerry. We’ll be back to see you another time
18 agosto 2026
Risposta di Hays Travel - Norwich City
Thank you so much for your wonderful review! We are so pleased to hear that our team provided such helpful advice and made you feel reassured. We look forward to welcoming you back again soon :)
Risposta di Hays Travel - Norwich City
Thank you so much for your wonderful review! We are delighted to hear that you experienced great service and appreciated our fantastic staff.
Expert guidance & professional
We've always found Hays Travel to be helpful, friendly and knowledgeable. Our holiday booking was handled with professionalism, attentive listening & expert guidance. Would happily book with Hays Travel again & our sincere thanks to Cathy for helping us sort out our travel plans. She is a credit to the team at Norwich.
17 agosto 2026
Risposta di Hays Travel - Norwich City
Thank you for your wonderful feedback! We are delighted to hear that your holiday booking was handled with professionalism and expert guidance. We truly appreciate your kind words.
Risposta di Hays Travel - Norwich City
Thanks for your great review
Risposta di Hays Travel - Norwich City
Thank you so much for your kind words! We hope you have lovely time!
Always a friendly welcome.
When I needed an alternative hotel at short notice Aiden and Jo were really helpful in getting the costing to me enabling me to make my final arrangements.
The Norwich Team are always friendly and helpful.
19 agosto 2026
Risposta di Hays Travel - Norwich City
Thank you for your wonderful review! We appreciate your kind words!
Booked our trip in one go
Chloe was brilliant, great customer service, wonderful experience.would definitely book with Hays again.
30 luglio 2026
Risposta di Hays Travel - Norwich City
Thank you for your wonderful feedback! We are so pleased to hear you had such a positive experience. We look forward to seeing you again.
A fantastic personal service
Jo was very attentive to our needs and presented us with a great choice of holidays.
We were amazed to hear of the assistance that will be provided before we go, e.g. passenger details and flight boarding passes.
Fantastic service!
7 agosto 2026
Risposta di Hays Travel - Norwich City
Thank you for your wonderful review! We are so pleased to hear that you received such attentive service and found a great holiday choice. We hope you have a fantastic trip!
The staff and support we received on…
The staff and support we received on your vist was fantastic big big thank you to aiden very helpful and happy
16 agosto 2026
Risposta di Hays Travel - Norwich City
Thank you so much for your wonderful feedback! We are so pleased to hear that our team provided you with such fantastic support. We truly appreciate your kind words.
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