Hays Travel - Northfield Recensioni 

1642
TrustScore 5 su 5

4,9

5 Church Road, B31 2JZ Northfield, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

your staff were so helpful and nothing was to much trouble. It took less than a few hours after I explained what we wanted our holiday to include and there was a proposal e-mailed sent to me and a per... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very easy and enjoyable and got everything sorted and booked that I wanted. Have booked many holidays and always a satisfactory outcome. Also the travel consultant wes very professional and knowledg... Leggi di più

Valutata 5 stelle su 5

Great service and lovely staff. The staff at hays northfield are really helpful, always reply in a timely manner and will do their best to help you tailor make your holiday. We’ve booked 3 holidays wi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Happy assistant and more than happy to help even though I knew how busy there were. Explained all required, advised and was caring and personal to our needs.


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 5 Church Road, B31 2JZ, Northfield, Regno Unito

  • 01213146247

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(1642)

122.751 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good old fashioned service

Very easy and enjoyable and got everything sorted and booked that I wanted. Have booked many holidays and always a satisfactory outcome. Also the travel consultant wes very professional and knowledgeable

18 luglio 2026
Valutata 5 stelle su 5

Wonderful friendly staff goes above and…

Wonderful friendly staff goes above and beyond so so helpful definitely worth a return visit

13 luglio 2026
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Risposta di Hays Travel - Northfield

Tina,

Thank you so much for your wonderful review! We are delighted to hear that our staff made such a positive impression and that you're planning to come back and book with us again. We truly appreciate your kind words.

Kind Regards

Brandon

Valutata 5 stelle su 5

Great friendly experience

Great friendly experience

12 luglio 2026
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Risposta di Hays Travel - Northfield

Thank you for the 5 star review Ian, we really appreciate it, glad you had a good experience with us.

Many thanks

Brandon

Valutata 5 stelle su 5

had an outstanding experience at Hays…

had an outstanding experience at Hays Travel Northfield, Birmingham.

From the moment we walked into the branch, we were made to feel genuinely welcome. Every member of staff was friendly, professional, approachable, and willing to go the extra mile to ensure our holiday booking was perfect.

A special thank you goes to Lisa, who looked after us throughout the booking process. Our holiday arrangements were far more complicated than most people would expect and required over three and a half hours on the telephone. Throughout the entire process, Lisa remained patient, knowledgeable, calm, and completely dedicated to making sure every detail was correct.

I would also like to thank Megan and the rest of the team. Their professionalism, teamwork, and outstanding customer service made what could have been a stressful experience enjoyable and completely stress-free.

The entire Northfield team are a real credit to Hays Travel. Their hospitality, attention to detail, and genuine care for their customers were exceptional. They truly went above and beyond, and in my opinion they deserve recognition for the fantastic work they do every day.

I wouldn’t hesitate to recommend Hays Travel Northfield to anyone looking to book a holiday. Thank you all for making our experience such a positive and memorable one. We will definitely be returning for our future holidays.

11 luglio 2026
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Risposta di Hays Travel - Northfield

Sabar

Thank you so much for taking the time to leave such a detailed and kind review. It was our genuine pleasure to have helped with your holiday, we take pride in making sure all of our customers have a positive experience in store, and your review has perfectly summed up what we aim for on a daily basis.

Many thanks

Brandon

Valutata 5 stelle su 5

Paige was welcoming

Paige was welcoming, extremely helpful and thorough through out

12 luglio 2026
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Risposta di Hays Travel - Northfield

Thank you Karen for leaving such a lovely comment, it is a pleasure for us to help with your holidays. We look forward to helping with more holidays in future.

Many thanks

Brandon

Valutata 5 stelle su 5

As always in Hays Northfield

As always in Hays Northfield. Friendly helpful staff.

10 luglio 2026
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Risposta di Hays Travel - Northfield

Thanks for leaving this 5 star review with a lovely comment about our staff. It's always a pleasure for us to help with your holidays Stephen.

Many thanks

Brandon

Valutata 5 stelle su 5

your staff were so helpful and nothing…

your staff were so helpful and nothing was to much trouble. It took less than a few hours after I explained what we wanted our holiday to include and there was a proposal e-mailed sent to me and a person to person telephone conversation to explain everything regarding the holiday itinerary. all that left me to do was pay the deposit. Would definitely use Hays again.

2 luglio 2026
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Risposta di Hays Travel - Northfield

Paul,

Thank you for your wonderful feedback! We are so pleased to hear that our staff were helpful and made your holiday booking experience so smooth and easy. We appreciate your kind words.

Kind Regards
Hays Travel Northfield

Valutata 5 stelle su 5

The staff at hays travel Northfield…

The staff at hays travel Northfield were absolutely amazing we wanted a last minute break and the young lady was amazing finding us a beautiful getaway and on a second return to the shop to ask about airport parking the lady who dealt with us was also amazing 💯🙏.

2 luglio 2026
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Risposta di Hays Travel - Northfield

Stephen,

Thank you so much for your wonderful 5-star review! We are delighted to hear that our team was able to help you find a lovely last-minute getaway and assist with your airport parking needs. We truly appreciate your kind words.

Kind Regards
Hays Travel Northfield

Valutata 5 stelle su 5

Lovlie staff couldn't be more friendly…

Lovlie staff couldn't be more friendly helpful

8 luglio 2026
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Risposta di Hays Travel - Northfield

Anita

Thank you for your kind words! We are delighted to hear that our team was welcoming and able to help with your holiday. We appreciate you taking the time to share your positive experience.

Kind Regards

Hays Travel Northfield

Valutata 5 stelle su 5

Wel7 love booking with Hays always fine…

We love booking with Hays always fine the right holiday won't go anywhere else staff are wonderful

8 luglio 2026
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Risposta di Hays Travel - Northfield

Denise Northfield,

Thank you for your wonderful review! We are so pleased to hear that you are always pleased with our service and the holidays we find together. we appreciate your kind words about our staff.

Kind Regards

Hays Travel Northfield

Valutata 5 stelle su 5

Best travel agents around

The staff are so friendly and very professional always go out of their way to help you find the holiday I will always use hays travel northfield brilliant staff

8 luglio 2026
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Risposta di Hays Travel - Northfield

Colin

Thank you for your wonderful feedback! We are so pleased to hear that our staff consistently go above and beyond to help you find the perfect holiday. We truly appreciate your loyalty and look forward to assisting you again.

Kind Regards

Hays Travel Northfield

Valutata 5 stelle su 5

Fantastic service

Fantastic service
Even found something we wasn’t looking for at a bargain price.

8 luglio 2026
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Risposta di Hays Travel - Northfield

Sarah,

Thank you so much for your wonderful review! We are delighted to hear you received excellent service and that we managed to find something suitable for such a good price.

Kind Regards

Hays Travel Northfield

Valutata 5 stelle su 5

Lisa was sorted everything out in…

Lisa was sorted everything out in minutes for us and the holiday was booked excellent service

30 giugno 2026
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Risposta di Hays Travel - Northfield

Patricia

Thank you for your fantastic feedback! We are so pleased to hear that everything was sorted out quickly for you and that you received excellent service when booking your holiday. We truly appreciate your kind words.

Kind Regards


Brandon

Valutata 5 stelle su 5

Always a pleasure to goninto this shop

Always a pleasure to goninto this shop
Staff are very helpful and friendly and call you by your first names.
No dramas there to assist in any way
Will and Always be booking my holidays with them.

7 luglio 2026
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Risposta di Hays Travel - Northfield

Kevin

Thank you so much for your wonderful review! We are delighted to hear that you always enjoy visiting our shop and find our staff helpful and friendly. We truly appreciate your loyalty and look forward to booking many more holidays for you.

Kind Regards


Brandon

Valutata 5 stelle su 5
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Risposta di Hays Travel - Northfield

Thank you John for leaving a lovely review with such great comments. It was a pleasure for me to have helped book your holiday. I look forward to helping with more in future.

Many thanks

Brandon

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