We were made very welcome by the staff on entering the office and were offered a seat where we discussed with 'JILL' our exact holiday intentions. It took only a short period of time, given her experi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Lynn was excellent and a great help when we decided to book a last minute cruise. Came back with options which all fitted with the criteria we had given.
L'azienda ha risposto
The member of staff (Kasey) went above and beyond to find us the trip that suited us best, she took the time to carefully explain what we had picked and had a lot of patience with checking multiple di... Leggi di più
L'azienda ha risposto
It was made very easy to book thee staff Lyn went into all the details, very friendly even guy on the phone with Lyn was very helpful, I can't wait the our time to travel, hayes is always a great c... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
Unit B20 Ards Shopping Centre, BT23 4EU, Newtownards, Regno Unito
- 02891897639
4,9
Eccellente
1K recensioni
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Great experience
29 agosto 2026
Risposta di Hays Travel - Newtownards
Many thanks for your kind feedback
The knowledge and friendliness of…
The knowledge and friendliness of staff. We are made to feel at ease and given time to discuss our options. Also, we can bring our wee dog in with us, and the staff all make a fuss of her!!
21 agosto 2026
Risposta di Hays Travel - Newtownards
Sharon Garland,
Thank you for your lovely feedback! We are so pleased to hear that you feel comfortable discussing your options with us and that your dog enjoys visiting too!
Kind Regards
Hays Travel
Risposta di Hays Travel - Newtownards
Thank you for taking the time to share your positive feedback. We are so pleased to hear that our sales assistant provided excellent service.
Kind Regards
Risposta di Hays Travel - Newtownards
Thank you for your kind words
Hays Travel was recommended to us by a…
Hays Travel was recommended to us by a friend who had used the company on several occasions, they had suggested that we used the Newtownards branch as it was local, easy to access and the staff were very friendly, honest, helpful, knowledgeable and courteous. Our travel advisor was Ashley and she could not be more helpful, from baggage to meals to local attractions she had it covered. We enjoyed our visit to the branch as it was bright colourful and clean. All round a great experience.
23 agosto 2026
Risposta di Hays Travel - Newtownards
Thank you so much for your kind words : )
The member of staff (Kasey) went above…
The member of staff (Kasey) went above and beyond to find us the trip that suited us best, she took the time to carefully explain what we had picked and had a lot of patience with checking multiple different days/times etc.
15 agosto 2026
Risposta di Hays Travel - Newtownards
Thank you so much for your kind words : )
Lynn was excellent
Lynn was excellent and a great help when we decided to book a last minute cruise. Came back with options which all fitted with the criteria we had given.
15 agosto 2026
Risposta di Hays Travel - Newtownards
Thank you for your wonderful 5-star review! We are so pleased to hear that we could assist you in finding the perfect last-minute cruise options.
Kind Regards
Hays Travel
The staff went above and beyond to get…
The staff went above and beyond to get everything organised for myself and my wife as regards accessibility through the airport and transfers
11 agosto 2026
Risposta di Hays Travel - Newtownards
Thank you for your wonderful feedback! We are so pleased to hear that our team went above and beyond to ensure your accessibility needs were met for your airport experience and transfers. We truly appreciate you sharing your positive experience.
Kind Regards
Hays Travel
Everything was made easy to book
It was made very easy to book thee staff Lyn went into all the details, very friendly even guy on the phone with Lyn was very helpful, I can't wait the our time to travel, hayes is always a great company to deal with.
16 agosto 2026
Risposta di Hays Travel - Newtownards
Thank you so much for your kind words : )
Staff member Jill was very helpful and…
Staff member Jill was very helpful and friendly. Any questions we asked she answered them to our satisfaction.
15 agosto 2026
Risposta di Hays Travel - Newtownards
Many thanks for your kind comments.
Jenna took the time to help us to book…
Jenna took the time to help us to book our holiday.Very helpful and friendly.
11 agosto 2026
Risposta di Hays Travel - Newtownards
Thank you for your kind words
I was very happy with Kasey the rep
I was very happy with Kasey the rep, she was helpful and friendly and very quick to get back with a quote, then again when paying the same putting us at ease.
11 agosto 2026
Risposta di Hays Travel - Newtownards
Thank you for your lovely review! We are so pleased to hear that our team member was helpful, friendly, and efficient in assisting you. We appreciate you sharing your positive experience.
Kind Regards
Hays Travel
Our experience was absolutely amazing
Our experience was absolutely amazing, Ashleigh in the Newtownards branch was absolutely outstanding, Ashleigh knew exactly what we were looking for, she was so pollite, understanding, professional & a lovely genuine Girl. She knew how important this booking was for us and understood us totally, was more than helpful an absolute wee gem, nothing was any trouble a massive Thank you Ashleigh it was all very much appreciated.
2 agosto 2026
Risposta di Hays Travel - Newtownards
Thank you so much for your wonderful feedback! We are so pleased to hear that our colleague went above and beyond to ensure you had a stress-free experience. We're delighted you appreciated their professionalism and understanding.
Kind Regards
Hays Travel
Risposta di Hays Travel - Newtownards
Thank you for your kind words
The staff member was knowledgeable…
The staff member was knowledgeable about cruising and provide very helpful guidance. They found a product to suit our needs.
25 luglio 2026
Risposta di Hays Travel - Newtownards
Thank you for your kind words
The staff Are friendly and goes out of…
The staff Are friendly and goes out of the way to help you
4 agosto 2026
Risposta di Hays Travel - Newtownards
Thank you for your wonderful five-star review! We are so pleased to hear that our staff were friendly and went out of their way to help you. We truly appreciate your kind feedback.
Kind Regards
Hays Travel
Risposta di Hays Travel - Newtownards
Thank you for your kind words
The staff sorted out are holiday
The staff sorted out are holiday, quickly and with no fuss
3 agosto 2026
Risposta di Hays Travel - Newtownards
Thank you for your fantastic 5-star review! We are so pleased to hear that our team was able to sort out your holiday quickly and efficiently, making the process fuss-free for you.
Kind Regards
Hays Travel
Jenna looked at all options for us when…
Jenna looked at all options for us when choosing our holiday. She was very pleasant and helpful and made booking our holiday so easy
26 luglio 2026
Risposta di Hays Travel - Newtownards
Many thanks for your kind comments.
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