Hays Travel - NewtownAbbey Recensioni 

1579
TrustScore 5 su 5

5,0

Unit 63 Abbeycentre, BT37 9UH Newtownabbey, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My husband went down to book it as a surprise for me and we went down to the Abbey Centre and Andrea was so helpful and you know she loves her job for she explained everything so here's to a happy hol... Leggi di più

Valutata 5 stelle su 5

I would definitely say we got great ser besides getting our. Holiday away. We were recommended by a member of staff who had been the year before how to get the best 9f the break away. The staff we're... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Carolynn was very helpful and knowledgeable. She worked very hard to find us the right holiday that meets our needs and budget. Nothing was and trouble andy no hard sell. Definitely will use her... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • Unit 63 Abbeycentre, BT37 9UH, Newtownabbey, Regno Unito

  • 02893180023

5,0

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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5,0

Tutte le recensioni

(1579)

118.436 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amy was brilliant and explained…

Amy was brilliant and explained everything very well and helped with all my needs and will also be back to her to sort out a holiday for 23 people very soon!

1 agosto 2026
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Risposta di Hays Travel - NewtownAbbey

Hi Dylan,
Thank you for your lovely feedback.
I will ensure this is passed onto Amy.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

Vienna Christmas Market

I would definitely say we got great ser besides getting our. Holiday away. We were recommended by a member of staff who had been the year before how to get the best 9f the break away. The staff we're really helpful, respectful and couldn't do enough to help us go the break away was booked and we can't wait to go

1 agosto 2026
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Risposta di Hays Travel - NewtownAbbey

Hi Susan,
Thank you for your lovely feedback.
I will ensure this is passed onto Andrea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

1st class customer service with nothing…

1st class customer service with nothing too much trouble for Carollyn.

8 agosto 2026
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Risposta di Hays Travel - NewtownAbbey

Hi Tom,
Thank you for your lovely feedback.
I will ensure this is passed onto Carolynn
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

I would like to congratulate the staff in hays travel

I would like to congratulate the wonderful Carolyn for expert knowledge and assistance yesterday in enabling me to book my holiday to Portugal in October.
She was assisted by Kim the manager and other members of staff who had knowledge of the area.
Again thanks to you all
Richard

7 agosto 2026
Logo di Hays Travel - NewtownAbbey

Risposta di Hays Travel - NewtownAbbey

Hi Richard,
Thank you for your lovely feedback :)
I will ensure this is passed onto Carolynn
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

Hays all the way …

This is our fourth time booking a holiday with Hays. The service is consistently excellent and the staff go above and beyond.

6 agosto 2026
Logo di Hays Travel - NewtownAbbey

Risposta di Hays Travel - NewtownAbbey

Hi John,
Thank you for your lovely feedback.
I will ensure this is passed onto the team :)
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

Couldn’t do enough for me as first time…

Couldn’t do enough for me as first time cruisers

4 agosto 2026
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Risposta di Hays Travel - NewtownAbbey

Hi Glen,
Thank you for your lovely feedback.
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

Hays Abbeycentre ..always a friendly…

Hays Abbeycentre ..always a friendly atmosphere when you visit the shop..this is my 5th holiday booked with Hays..they always give best advise ..find the right hotel to suit..definitely recommend..and Laura was amazing thank you 😊

27 luglio 2026
Logo di Hays Travel - NewtownAbbey

Risposta di Hays Travel - NewtownAbbey

Hi Kathleen
Thank you for your lovely feedback.
I will ensure this is passed onto Laura!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5
Logo di Hays Travel - NewtownAbbey

Risposta di Hays Travel - NewtownAbbey

Hi Nigel,
Thank you for your lovely feedback.
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

Wouldn't go anywhere else

Wouldn't go anywhere else, the staff are amazing and nothings to much trouble

2 agosto 2026
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Risposta di Hays Travel - NewtownAbbey

Hi Maxine,
Thank you for your lovely feedback.
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

Great service

My experience was great Amy had booked my cruise this so I went back to Amy for my cruise next year. Amy was brilliant on both visits she patiently listened to all my questions (I was a first time cruiser) and she was knowledgeable and gave great advice.

31 luglio 2026
Logo di Hays Travel - NewtownAbbey

Risposta di Hays Travel - NewtownAbbey

Hi Joyce,
Thank you for your lovely feedback.
I will ensure this is passed onto Amy.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

Friendly approachable Representative

Friendly approachable Representative, made the whole process seamless, was very patient and knowledgeable, gave us several options, ensured the holiday was a match for our party of 6 ranging in age from 12 to 71 and explained in detail what was included (luggage, transfers, what was included at the hotel and what was additional etc)

30 luglio 2026
Logo di Hays Travel - NewtownAbbey

Risposta di Hays Travel - NewtownAbbey

Hi George,
Thank you for your lovely feedback.
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

Brenda was very helpful and stayed on…

Brenda was very helpful and stayed on past her finish time to make sure we got everything sorted 🙂

31 luglio 2026
Logo di Hays Travel - NewtownAbbey

Risposta di Hays Travel - NewtownAbbey

Hi Michael,
Thank you for your lovely feedback.
I will ensure this is passed onto Brenda
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

Lindsay at Hays Travel in Abbeycentre…

Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly, knowledgeable, and always takes the time to find the best options to suit our needs. Nothing is ever too much trouble, and we know we’re in safe hands every time we book with her. We wouldn’t go anywhere else. Thank you, Lindsay, for all your hard work and for helping us make so many wonderful holiday memories. Highly recommend!

23 luglio 2026
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Risposta di Hays Travel - NewtownAbbey

Hi Claire,
Thank you for your lovely feedback.
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

Very knowledgeable

Very knowledgeable, polite and helpful travel agent, Andreea. We will book again through her!

30 luglio 2026
Logo di Hays Travel - NewtownAbbey

Risposta di Hays Travel - NewtownAbbey

Hi Oana,
Thank you for your lovely feedback.
I will ensure this is passed onto Andreea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

Pleasant knowledgeable agent who…

Pleasant knowledgeable agent who explained everything clearly.

29 luglio 2026
Logo di Hays Travel - NewtownAbbey

Risposta di Hays Travel - NewtownAbbey

Hi John,
Thank you for your lovely feedback.
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

Sharon helped me book our holiday

Sharon helped me book our holiday. She was beyond excellent. Really informative, helpful and patient

25 luglio 2026
Logo di Hays Travel - NewtownAbbey

Risposta di Hays Travel - NewtownAbbey

Hi Kimberly,
Thank you for your lovely feedback.
I will ensure this is passed onto Sharon
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

We booked a holiday whith hays travel…

We booked a holiday with hays travel always very helpful especially Lindsey who took time and went through everything with us and got us a good deal which was much appreciated x

21 luglio 2026
Logo di Hays Travel - NewtownAbbey

Risposta di Hays Travel - NewtownAbbey

Hi Linda,
Thank you for your lovely feedback.
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

Another excellent visit and service…

Another excellent visit and service from Sharon. Another holiday booked with superb help and knowledge from Sharon.

25 luglio 2026
Logo di Hays Travel - NewtownAbbey

Risposta di Hays Travel - NewtownAbbey

Hi Samuel,
Thank you for your lovely feedback.
I will ensure this is passed onto Sharon
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

The real holiday people

The young lady was ever so helpful and polite ,listened to our requirements and got us the holiday we wanted.

26 luglio 2026
Logo di Hays Travel - NewtownAbbey

Risposta di Hays Travel - NewtownAbbey

Hi Alexander,
Thank you for your lovely feedback :)
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valutata 5 stelle su 5

Thank you Hays, especially Sharon

Can’t thank Sharon enough. From my initial call making enquiries about flights to NZ she was back to me so quickly with a number of options and quotes. When I called in in person she was able to give me another quote, at my request, tweaking a couple of things, and within half an hour I’d booked and was just thrilled to have it all organised. Nothing was too much bother for her. Can’t thank her enough. Will definitely be back again.

25 luglio 2026
Logo di Hays Travel - NewtownAbbey

Risposta di Hays Travel - NewtownAbbey

Hi Janice,
Thank you for your lovely feedback!
I will ensure this gets passed onto Sharon.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

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