All I can say is Andy is fantastic and very patient. We were in with him last week and then back in yesterday to book a holiday. He went through different destinations with us. The booking process... Leggi di più
Sede
Cambia sedeUnit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ Newry, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Lanlana was fantastic in helping us find our last minute family holiday! She researched so many destinations and hotels until we found one that suited our needs. She kept us informed on our room reque... Leggi di più
L'azienda ha risposto
Called to book a holiday after previously speaking with Shona. As usual the experience in this store was a very positive one. Dealt with Shona who was very friendly, listened to what I wanted and made... Leggi di più
L'azienda ha risposto
From start to finish Hayes were amazing from booking the holiday to taking payments over the phone explaining any queries you might have? When we arrived at the airport the reps were all there to rec... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
Unit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ, Newry, Regno Unito
- 02830480030
4,9
Eccellente
603 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
A travel agent dont know her name and…
A travel agent dont know her name and then Andy was pleasantly knowledgeable and very quick to respond to emails
2 giugno 2026
Risposta di Hays Travel - Newry
Thank you for the 5* review, we really do appreciate your feedback, we hope you have a fantastic time away. From all the team at Hays Travel Newry
Big thank you to Lanlana and Andy for…
Big thank you to Lanlana and Andy for sorting our trip ! The whole process was very smooth and straightforward, looking forward to ticking this one off the bucket list. Thank you!
31 maggio 2026
Risposta di Hays Travel - Newry
Thank you so much for your wonderful 5-star review! We are so pleased to hear that the process was smooth and straightforward for your trip. We hope you have an amazing time ticking this one off your bucket list!
Kind Regards
Hays Travel Newry
The girl that dealt with me was very…
The girl that dealt with me was very cortious and helpful also made me feel at ease
8 giugno 2026
Risposta di Hays Travel - Newry
Thank you for your wonderful feedback! We are so pleased to hear that our team member was courteous and helpful, and made you feel at ease. We truly appreciate your kind words.
Kind Regards
Hays Travel Newry
Excellent customer service
Stephanie was the best nothing was a problem.
Fantastic communication from start to finish and always available on phone for any queries.
31 maggio 2026
Risposta di Hays Travel - Newry
Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive and that communication was fantastic from start to finish.
Kind Regards
Hays Travel Newry
Cancellation and rebookjng
We had to cancel our long awaited trip to Thailand due to problems transmitting through Abu . We were treated with amazing customer service from Lanlana,Andrew the Manager and Kerry in booking a new destination at short notice. Thankyou to all involved for removing all the stress and worry which was associated with this process your were all so friendly and helpful.
6 giugno 2026
Risposta di Hays Travel - Newry
Thank you for a 5* review and kind words. Hope you have a wonderful holiday !
Staff member Stephanie
Your staff member Stephanie made the experience. Extremely helpful and knowledgeable.V Good patience. V Good social and interpersonal skills. Would recommend her to my friends and family as extremely helpful.
3 giugno 2026
Risposta di Hays Travel - Newry
Thank you for taking the time to review our service and rate us 5 stars , we hope you have an amazing holiday :)
Friendly helpful staff - everything explained simply. Easy booking process
Friendly helpful staff.
3 giugno 2026
Risposta di Hays Travel - Newry
Thankyou for your lovely review
Went in on a whim and got a fantastic…
Went in on a whim and got a fantastic deal on a family holiday to Disneyland Paris,they took care of everything and got us a brilliant deal,even when easyJet messed us about with flights the staff in hays travel in Newry went above and beyond to get us the original flight times we had with easyJet,hays travel are a great company and have great staff
19 gennaio 2026
Risposta di Hays Travel - Newry
Thank you for a 5* review and your kind words.
Easy and simple booking process with…
Easy and simple booking process with professional staff who know their stuff
30 maggio 2026
Risposta di Hays Travel - Newry
Thank you so much for taking the time in rating our service in giving us a 5 Star review and Kind words , we hope you have a fantastic Holiday :)
Brilliant experience
Andy who made the booking was great. Really friendly and listened to all our requests and gave us lots of options. He also gave us lots of advice on taking the baby on the trip
30 maggio 2026
Risposta di Hays Travel - Newry
Thank you so much for taking the time in rating our service in giving us a 5 Star review and Kind words about Andy , we hope you have a fantastic Holiday :)
Absolute amazing staff i had the best…
Absolute amazing staff i had the best experience and I definitely will be booking more holidays from newry .thank you
21 maggio 2026
Risposta di Hays Travel - Newry
Thank you so much for taking the time in rating our service in giving us a 5 Star review and Kind words , we hope you have a fantastic Holiday :)
Stephanie was very helpful
Stephanie was very helpful, friendly and efficient.Email confirmation,ATIL certificate all received very quickly on the day.
29 maggio 2026
Risposta di Hays Travel - Newry
Thank you for taking the time in rating our service and leaving us a 5 star review and your kind word about Stephanie :)
Excellent service.
21 maggio 2026
Risposta di Hays Travel - Newry
Thank you for taking the time in rating our service and leaving us a 5 star review :)
Communications
The Staff, Kerrie and Ella were helpful and professional.
A little bit of effort (on my part) to get all the details I was looking for, it was a matter of calling them continuously - but fantastic service in the end🙏
21 maggio 2026
Risposta di Hays Travel - Newry
Thankyou for your lovely review
Very welcoming to us when we arrived in…
Very welcoming to us when we arrived in office. Lanlana was very patient and helpful and very easy to talk to.
24 maggio 2026
Risposta di Hays Travel - Newry
Thank you for your 5 star Review and Kind words about Lanlana, we hope you have a great Holiday.
The excellent help and knowledge of…
The excellent help and knowledge of Elle made booking our holiday really easy.
20 maggio 2026
Risposta di Hays Travel - Newry
Thank you for your 5 Star review and kind words about Ellie , we hope you have a great holiday.
Speaking to staff
Speaking to staff. So pleasant on the phone. So helpful. I believe her name is Lanlana. Nothing was too much for her. She was very patient and helpful. Praise needs shared.
17 maggio 2026
Risposta di Hays Travel - Newry
Thank you so much for your 5 star review and kind words, we hope you have a lovely Holiday !
Risposta di Hays Travel - Newry
Thank you so much for your 5 star review and kind words , we hope you have a lovely Holiday !
Risposta di Hays Travel - Newry
Thank you so much for your 5 star review and kind words , we hope you have a lovely Holiday !
Hays Newry excellent
Quick, efficient and no hassle to book. Quick follow up on the query from Allana
7 maggio 2026
Risposta di Hays Travel - Newry
Thank you so much for your 5 star review and kind words , we hope you have a lovely Holiday !
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.