The agent who I dealt with at Newcastle (Beth) was very professional and provided excellent customer service. Trip booked only 2 weeks prior to departure. She sorted everything eg passport details/b... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
We have had a great experience with Laura at Hays Travel Newcastle. She helped us book a trip around the USA (route 66) and she was great in organising the perfect trip for us. She was really passiona... Leggi di più
Friendly welcome and my friend and myself had a brochure and had selected the trip we wanted to book. Jordan was very helpful and the booking was made quickly and everything explained to us. Always us... Leggi di più
L'azienda ha risposto
Everything was handled to my satisfaction after the Hays rep. Laura did her best to find a holiday that fitted our criteria. We recently returned from a Fjords cruise which did not go according to p... Leggi di più
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
5 Ridley Place, NE1 8JQ, Newcastle, Regno Unito
- 0191 2221400
4,9
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Brilliant service by a lovely young…
Brilliant service by a lovely young lady called Beth in Newcastle store
Thankyou
10 luglio 2026
Great customer care
Patience and understanding of staff member in listening to our requirements and getting us a lovely hotel. Looking forward to our trip.
12 luglio 2026
Laura went out of her way to find my…
Laura went out of her way to find my perfect holiday. Got an excellent deal on princess cruises.
11 luglio 2026
Laura from hays Newcastle went out of…
Laura from hays Newcastle went out of her way to find us the holiday we wanted even staying behind late as we were in the middle of finding a hotel and couldn’t decide between 2 hotels nothing was too much trouble for her thank you Laura we will be back to book another holiday with you .
11 luglio 2026
Do most of our bookings through Hays as…
Do most of our bookings through Hays as staff are so helpful.
5 luglio 2026
Hays travel
The staff were great found us a great deal booking was eazy and service was great.
11 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di Hays Travel - Newcastle
Hi Albert, thank you for the review, it was a pleasure getting you booked up again :)
The agent that helped us was Beth in…
The agent that helped us was Beth in Newcastle. She did everything in her power to find us something we wanted and eventually she did.
We were made welcome as soon as we went in.
9 luglio 2026
Great experience with Laura at Hays Travel Newcastle
We have had a great experience with Laura at Hays Travel Newcastle. She helped us book a trip around the USA (route 66) and she was great in organising the perfect trip for us. She was really passionate and friendly and really took the time to make it special for us. We would not hesitate to recommend and we can’t wait for our trip of a lifetime!
8 luglio 2026
Recent booking experience
The agent who I dealt with at Newcastle (Beth) was very professional and provided excellent customer service. Trip booked only 2 weeks prior to departure. She sorted everything eg passport details/boarding passes etc. Was willing to help in any way. This is the 3rd trip we've booked with Hays and will use again for any future trips.
6 luglio 2026
I have recently booked a few holidays…
I have recently booked a few holidays with the Newcastle Hays team and they have all been super helpful and super efficient. I will definitely book with Hays again!
A big thank you to your team.
28 giugno 2026
Risposta di Hays Travel - Newcastle
Awww that is lovely thank you for always booking with us :) See you when you book your next one :)
Brilliant staff
The twice we were in we got to speak with Liam he was brilliant with us, talked through everything we asked. The whole experience was excellent. Got my money card and euros sorted too
3 luglio 2026
Risposta di Hays Travel - Newcastle
Thank you very much for taking the time to leave this nice review - I will pass this onto Liam :-)
Well what can I say Beth your advisor…
Well what can I say Beth your advisor was very helpful and friendly and very knowledgeable and funny I must say it was really the best hour of our morning
5 luglio 2026
Risposta di Hays Travel - Newcastle
Ahh, Beth is great. She makes us laugh too! She'll be so pleased she made your morning! I will pass this on - Thank you :-)
Another great experience
Professional, warm and person centred. A very enjoyable experience as always.
4 luglio 2026
Risposta di Hays Travel - Newcastle
Thank you very much. We are pleased you are happy with the service. :-)
Was advised by Caledonian travel to pop…
Was advised by Caledonian travel to pop into Hays travel, it was the best advice I've been given, was seen by Laila.Laila went out of her way to help get our travel,hotel,and everything else sorted out. I would definitely go back to Hays Travel,
4 luglio 2026
Risposta di Hays Travel - Newcastle
Thank you for your wonderful feedback! I'm so glad to hear this. We look forward to welcoming you back again soon!
Risposta di Hays Travel - Newcastle
So glad to hear this, pleased we got you all booked and sorted, Thank you for booking
Very polite and helpful young lady
2 luglio 2026
Risposta di Hays Travel - Newcastle
Thank you very much, was lovely to meet you. I'm glad we managed to get you all sorted and booked up x
Risposta di Hays Travel - Newcastle
Thank you very much for leaving this lovely review. I will pass this onto Annabelle :-)
Help on all aspects of my holiday…
Help on all aspects of my holiday including information on the area. Always extremely helpful wouldn't go anywhere else
25 giugno 2026
Risposta di Hays Travel - Newcastle
Thank you so much for your wonderful feedback! We are delighted to hear that we could assist you with all aspects of your holiday :)
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