Staff are amazing, we didn’t feel at all rushed, Shaun went through everything and all different hotels until we found the perfect one for us and then managed to get it to our price range. Excellent c... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
After already going to Tui which weren't very helpful with our holiday search and doing most of our research ourselves we went to Hays and met Lauren. Although we knew exactly which hotel and resort w... Leggi di più
L'azienda ha risposto
We have used Hay’s numerous occasions and we always get excellent service. Your staff know the industry and are always willing to go the extra mile to find a better deal for us. Cleveland Retail park... Leggi di più
L'azienda ha risposto
Staff at Cleveland Retail Park, Middlesbrough are brilliant. Diane was great, she spent time making sure all our requirements were met. Nothing was too much trouble.
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
49 Linthorpe Road, TS1 5BS, Middlesbrough, Regno Unito
- 01642 247555
5,0
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
Staff are amazing
Staff are amazing, we didn’t feel at all rushed, Shaun went through everything and all different hotels until we found the perfect one for us and then managed to get it to our price range. Excellent customer service.
27 agosto 2026
Fantastic service but always is all…
Fantastic service but always is all staff very helpful
20 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Fantastic staff
Fantastic staff, very knowledgeable, polite and friendly.
Always book our holidays with your Skippers Lane branch.
28 agosto 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Hi June,
Thanks so much for this review! We are sure you will have an amazing holiday
Thanks again,
Libbi
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Hi David,
Thanks for this review! So happy you were pleased with the service we are sure you will have an amazing holiday :)
Thanks again,
Rosie
Lauren at Cleveland Retail Park Eston…
Lauren at Cleveland Retail Park Eston an Assett to your company always goes the ectrs yard
20 agosto 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Thank you Joe!
Always a pleasure!
Thank You,
Lauren
Very helpful wonderful staff very…
Very helpful wonderful staff very friendly and knowledgeable
18 luglio 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Hi,Thankyou so much for a lovely review we are so happy you were pleased with the service in store :)
Hays ways better
After already going to Tui which weren't very helpful with our holiday search and doing most of our research ourselves we went to Hays and met Lauren. Although we knew exactly which hotel and resort we wanted lauren did some extensive searching for dates and other extras found us a cracking deal which we could not refuse. Booking process was great. All in all our overall experience at Hays was welcoming, relaxed, humorous, professional.
16 agosto 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Hi Christopher thankyou so much for a lovely review! So happy you were pleased with my service and I am sure you will have an amazing holiday
Thanks again,
Lauren
Brilliant service from Sean at Hays
Brilliant service from Sean at Hays. Nothing too much trouble. Didn’t try to
rip me off with spending money I didn’t need to and even gave me some money saving tips.
Great advisor and would highly recommend both Sean and Hays for any future bookings
2 agosto 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Thankyou Lynne for this lovely review
So happy you were pleased with the service
Thanks again,
Sean
I wanted to the same hotel i visited 2…
I wanted to the same hotel i visited 2 months ago,i got it with Kellys help which is great thank you for all your time in finding my trip Kelly.
11 agosto 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Hi Alan,
Thanks so much for this review we are sure you will have an amazing holiday
Thanks again
Kelly
Friendly and very helpfull in helping…
Friendly and very helpfull in helping us with finding us our holiday
14 agosto 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Customer,
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and very helpful in assisting you with finding your holiday. We appreciate you choosing us!
Thank You,
Laura
From the moment we walked in the girls…
From the moment we walked in the girls where very friendly. Rosie booked our holiday she knew exactly what we where looking for, very helpful a very nice girl. This was Cleveland Retail Park.
11 agosto 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Thankyou so much for this review! It was a pleasure to book your holiday for you :)
I am sure you will have an amazing time
Thanks again
Rosie
Excellent
Staff very helpful and friendly. I always use Hays Travel as they are consistently excellent at their jobs.
11 agosto 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Thankyou for this review! So happy you were pleased with the service and we are sure you will have an amazing holiday :)
Thanks again
Lauren
Great customer service from Sean at…
Great customer service from Sean at clevelamd retail park
31 luglio 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Thankyou for a lovely review! Your feedback is always valued
Sean :)
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Thankyou for this lovely review - so happy you were pleased with my service and we are sure you will have an amazing holiday and we look forward to booking your next one - Thanks again Lili :)
So easy from start to finish
So easy from start to finish, Rosie was lovely she went above and beyond to make sure we had everything in place for our disabled daughter.. been booking with hays for over 15 years wouldn’t trust anyone else.. the staff at Cleveland retail park are amazing
6 agosto 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Hi Christine,
Thankyou so much for this review! So happy I could make the booking process easy for you and it was my pleasure to help :) I am sure you will have an amazing holiday
Thanks again
Rosie :)
Cleveland Retail Park staff great
Staff at Cleveland Retail Park, Middlesbrough are brilliant. Diane was great, she spent time making sure all our requirements were met. Nothing was too much trouble.
5 agosto 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Hi,
Thankyou so much for this feedback it really does not go unnoticed, I am sure you will have an amazing holiday and we look forward to booking another one for you!
Thanks again,
Diane
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Thankyou for this review so happy you were pleased with the service :)
Reliable helpful staff in the shop close to skippers lane Cleveland Dianne in particular …
Reliable helpful staff in the Cleveland park store .
Thank you
28 luglio 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Thankyou for this review louise!
So happy you were pleased with my service i look forwards to booking you another holiday
Thanks again,
Diane
Rosie smashed it again with booking my…
Rosie smashed it again with booking my holiday always puts me at ease as I'm a worrier when booking always gives a great service and nothing is to much x
1 agosto 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Aww, thank you so much for your lovely review!
It means so much to hear that Rosie was able to put your mind at ease. We know booking a holiday can feel a little stressful, especially when you're a bit of a worrier, so we're really pleased she could make the whole process that much easier for you.
We'll definitely pass your lovely comments on to Rosie, she'll be absolutely over the moon to read them! Thank you for trusting us with your holiday once again, and we hope you have the most amazing time. We can't wait to help you plan your next one!
Sean
Rosie(fantastic)
Rosie, was fantastic a credit to hays travel. Calm, understanding informative, great at her job. Well done. Cleveland retail park shop
23 luglio 2026
Risposta di Hays Travel - Middlesbrough Linthorpe Road
Thank you so much for your lovely review!
Your kind words really do mean a lot, and I'm so pleased you were happy with the service you received. It was a pleasure helping you book your holiday, and I hope you have the most amazing time away.
Thank you again for taking the time to leave such lovely feedback!
Rosie 😊
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