Hays Travel - Lucy Roberts Recensioni 

205
TrustScore 5 su 5

4,9

Personal Travel Consultant Lucy Roberts, S73 Barnsley, GB


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Valutata 5 stelle su 5

I really can't recommend Lucy enough, we've booked several family holidays with her and each time she comes up trumps. Nothing is too much trouble for her and she's just a genuinely lovely human being... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lucy is so nice. She is very helpful , polite and efficient. Lucy found us exactly the holiday I asked her to find. She kept me updated and sent everything through I needed. I felt comfortable contact... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Exceptional service from Lucy Roberts, from enquiry to booking confirmation. Nothing was too much trouble. Lucy fought for the best deal for us and kept me informed throughout. Great customer service... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lucy is incredibly helpful and patient when it comes to finding the perfect holiday. She’s extremely knowledgeable and takes all the stress out of searching and booking. I always go to Lucy for our ho... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • Personal Travel Consultant Lucy Roberts, S73, Barnsley, Regno Unito

  • 01226 698524

4,9

Eccellente

TrustScore 5 su 5

205 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(205)

116.812 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Lucy Roberts found me the holiday I…

Lucy Roberts found me the holiday I wanted, found the time to find out how far I was going to be from friends out there..explained everything in detail, flights connection etc..5 star service

30 aprile 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thankyou for booking with me, was a pleasure to assist you. Hope to be able top help again on the future. Lucy x

Valutata 5 stelle su 5

Friendly and efficient

Friendly and efficient. We got a great deal and saved loads!!! Thanks Lucy

23 aprile 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thank you so much for booking, absolute pleasure to help. :) Lucy x

Valutata 5 stelle su 5

Lucy was lovely and very helpful!

Lucy was lovely and very helpful!!

Went the extra mile for us and nothing was too much trouble.

14 aprile 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thank you so much for booking, was an absolute pleasure to help. Lucy :) x

Valutata 5 stelle su 5

From start to finish for booking our…

From start to finish for booking our recent trip everything was explained & made easy.
Lucy was incredibly helpful.

12 aprile 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thank you so much for such a lovely review, was a pleasure to help :) Lucy x

Valutata 5 stelle su 5

Made booking easy and I was reassured it was right

I passed all my requirements and then was given several choices in my chosen destination to review. Once I had chosen everything was so simple and done for me with the reassurance I didn’t miss anything also had a pleasant chat.

17 aprile 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thank you once again for choosing to book with me. Always a pleasure :) Lucy x

Valutata 5 stelle su 5

5* Travel Agent, Lucy is Amazing!

Lucy was amazing and patient whilst I decided which holiday to book. She went through many different options going above and beyond, nothing was too much trouble. I wouldn't book anywhere else, always manages to get the best prices!

13 aprile 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thankyou for such a lovely review. Was a pleasure to help you organise your holiday. Lucy x

Valutata 5 stelle su 5

Always goes above and beyond

We’ve been booking with Lucy for over six years now, and she’s always so friendly, knowledgeable, honest, and incredibly efficient. She really makes the whole process easy and enjoyable. I honestly wouldn’t go to anyone else.

9 aprile 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thank you so much for such a lovely review. Always a pleasure to help Lucy x

Valutata 5 stelle su 5

Lucy was amazing

Lucy was amazing, I contacted her regarding a post she had advertised on Facebook.
She was knowledgeable and helped me get the best experience.

28 marzo 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thank you so much for leaving such a lovely review. A pleasure to help you arrange such an exciting holiday. Lucy x

Valutata 5 stelle su 5

Excellent service as always

As always, Lucy provided excellent service, making sure she got the best possible deal and room option for me and my husband who uses a wheelchair. She gave us a wealth of information about the cruise ship we had booked and also provided help finding suitable port parking and details about wheelchair accessible port excursions. Lucy is really friendly and having travelled all over the world herself can usually give first hand knowledge and advice. 10/10 from me 😊

19 marzo 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thank you for such a lovely review. Always a pleasure to help you get your next adventure booked. Lucy x

Valutata 5 stelle su 5

Lucy is just fantastic

Lucy is just fantastic, nothing is too much trouble. She is so helpful and friendly. Very easy booking process. We've booked several holidays with her now and will continue to do so.

13 marzo 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thank you so much for a lovely review. Always a pleasure to book your adventures x

Valutata 5 stelle su 5

I wouldn’t book my holidays with…

I wouldn’t book my holidays with anybody else!! Lucy is so knowledgeable, approachable and good at her job! Thank you Lucy for our recent booking 😊

28 febbraio 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thank you as always for booking, always a pleasure to help you book your next adventure. Lucy x

Valutata 5 stelle su 5

Lucy managed to find us just whayvwe wanted

Lucy really listened to my criteria and searched hard to find suitable holidays within our budget. Even when my criteria kept changing! In the end she found us a 'right bargain' which we were very happy with.

25 febbraio 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thankyou for booking once again, always a pleasure and so glad we bagged such a bargain! Lucy xx

Valutata 5 stelle su 5

Highly recommend.

Lucy made our holiday booking an easy and pleasurable experience, we would highly recommend.

13 febbraio 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thank you so much for taking the time to leave a lovely review, was a pleasure to help. Lucy

Valutata 5 stelle su 5

Seamless booking

Seamless booking , lucy can’t do enough for you. She will find you exactly what you want
Amazing service

30 gennaio 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thank you as always for booking your next adventure. Always a pleasure. Lucy x

Valutata 5 stelle su 5

Hays Travels little gem

Yet another holiday booked for this year through the totally capable hands of Lucy Roberts. Without fail every year she has made our search for a suitable wheelchair accessible hotel,travel and destination easy and stress free for us. Lucy is so pleasant and has so much patience making sure everything we needed for our comfort and enjoyment was taken care of . I can't thank her enough and will always put our future holidays through her knowing they'll be taken care of as professionally as all the others .

1 febbraio 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thank you for such a wonderful review. Always a pleasure to help. Lucy x

Valutata 5 stelle su 5

Lucy gave great advice and had…

Lucy gave great advice and had excellent knowledge when asked any questions when making our recent holiday booking. She made the whole booking process easy and enjoyable!

30 gennaio 2025
Logo di Hays Travel - Lucy Roberts

Risposta di Hays Travel - Lucy Roberts

Thank you for taking the time to leave a lovely review, was a pleasure to help book your first (of many i'm sure) Cruise. Lucy x

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