Hays Travel - Locks HeathRecensioni 

676
TrustScore 5 su 5

4,9

9 Locks Heath Centre, SO31 6DX Locks Heath, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I'd been on earlier on that week enquiring about a cruise for 2028, We came back a few days later to book, Sue was very friendly & polite & had remembered what cruise I had enquired about, so booking... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As always the standard of customer service is superb. The staff in the Locks Heath branch are so helpful and friendly. We could easily book our holidays online but to us popping into Hays to book, and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Chelsea was very helpful when we came in to book a short holiday, with a relatively quick departure date. I have some mobility issues, and she spent time and patience with us trying to find a suitable... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Suzanne was very thorough and gave us lots of price options for our chosen hotel / Flight. She always delivers an excellent service

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 9 Locks Heath Centre, SO31 6DX, Locks Heath, Regno Unito

  • 01489858637

4,9

Eccellente

TrustScore 5 su 5

676 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(676)

117.519 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very quick and easy

Very quick and easy

2 luglio 2026
Logo di Hays Travel - Locks Heath

Risposta di Hays Travel - Locks Heath

Thank you for your feedback! We're delighted to hear you found the process very quick and easy. We appreciate your support and look forward to helping you again in the future.

Valutata 5 stelle su 5

Always prompt

Always prompt, reliable, professional and helpful, they get you exactly what you want, without the stress, which is why we’ve been using their service for many years, and will continue to do so.

2 luglio 2026
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Risposta di Hays Travel - Locks Heath

Thank you for your wonderful feedback! We are so pleased to hear. We truly appreciate your continued loyalty and look forward to assisting you for many more years!

Valutata 5 stelle su 5

Made some great holiday suggestions

Made some great holiday suggestions, answered questions and we are now booked!

2 luglio 2026
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Risposta di Hays Travel - Locks Heath

We're so pleased Chelsey could help with your holiday plans and answer all your questions. We hope you have a wonderful trip!

Valutata 5 stelle su 5

Very helpful travel adviser

Very helpful travel adviser. Follow up phone call much appreciated.

23 giugno 2026
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Risposta di Hays Travel - Locks Heath

Thank you for your wonderful feedback! We are so pleased to hear that our travel adviser was helpful and that you appreciated the follow-up call.

Valutata 5 stelle su 5

Excellent service

Suzanne was very thorough and gave us lots of price options for our chosen hotel / Flight. She always delivers an excellent service

26 giugno 2026
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Risposta di Hays Travel - Locks Heath

We're so pleased to hear our team provided such thorough service and excellent options. Thank you for your kind words!

Valutata 5 stelle su 5

I'd been on earlier on that week…

I'd been on earlier on that week enquiring about a cruise for 2028,
We came back a few days later to book, Sue was very friendly & polite & had remembered what cruise I had enquired about, so booking was so easy, always good in locksheath branch

26 giugno 2026
Logo di Hays Travel - Locks Heath

Risposta di Hays Travel - Locks Heath

We are so pleased to hear you had such a positive booking experience with us! It's wonderful that our team was so helpful and made booking your cruise easy.

Valutata 5 stelle su 5

Super service

As always the standard of customer service is superb. The staff in the Locks Heath branch are so helpful and friendly. We could easily book our holidays online but to us popping into Hays to book, and having a chat with the ladies is all part of the holiday process.

18 giugno 2026
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Risposta di Hays Travel - Locks Heath

We are so pleased to hear you value our customer service and enjoy visiting our branch. Thank you for the review and we look forward to helping you with future holidays!

Valutata 5 stelle su 5

The agent Chelsey extremely helpful

The agent Chelsey extremely helpful , engaging and sympathetic to our needs.
Whole process from entering shop to booking and leaving perfect

23 giugno 2026
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Risposta di Hays Travel - Locks Heath

We're so pleased our team provided such a helpful and engaging experience. Thank you for your kind words!

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Organused

Chelsey was well organised & happy to change anything that we wanted as we were involving many flights. Found the best one. Very thorough.

18 giugno 2026
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Risposta di Hays Travel - Locks Heath

We're so glad we could assist with your travel plans and find the perfect solution for you. Thank you for your kind words

Valutata 5 stelle su 5

Chelsea was very helpful when we came…

Chelsea was very helpful when we came in to book a short holiday, with a relatively quick departure date. I have some mobility issues, and she spent time and patience with us trying to find a suitable hotel, with only a few steps to climb, and no uneven surfaces to walk on. She eventually advised a cruise, as there wouldn't be a problem boarding a ship! She found the best cabin available, and even arranged assisted boarding to make certain I had any help I might need. Nothing was too much trouble, and we left knowing our holiday was booked, and nothing was overlooked. It was a pleasure to spend the time with Chelsey, knowing she had given us the most helpful advice, and service

17 giugno 2026
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Risposta di Hays Travel - Locks Heath

Thank you for sharing your experience! We are so pleased to hear that we could assist you in finding the perfect holiday, especially with your mobility needs. It was our pleasure to ensure every detail was handled, providing you with peace of mind for your upcoming trip.

Valutata 5 stelle su 5

Leah was very helpful and was able to…

Leah was very helpful and was able to sort out exactly what I wanted.

16 giugno 2026
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Risposta di Hays Travel - Locks Heath

We're so pleased our team could assist you perfectly. Thank you for your kind words!

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Tour booking.

Friendly and efficient. Chelsea at Locksheath was a great help to us in deciding and booking our trip. Very professional.

10 giugno 2026
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Risposta di Hays Travel - Locks Heath

We're so glad Chelsey provided such professional and helpful service. Thank you for your lovely review!

Valutata 5 stelle su 5

Always happy to deal with our request

Always happy to deal with our request, even though we are not fully sure exactly where we want to go!

3 giugno 2026
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Risposta di Hays Travel - Locks Heath

Mr Chris Mussellwhite,

We're so glad we could assist you, even with evolving plans! We appreciate your kind words.

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Friendly staff

Friendly staff . Very confident in their advice, always happy to help and suggest alternatives Leah is always very pleasant and good at her job.

10 giugno 2026
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Risposta di Hays Travel - Locks Heath

Hi Kay,

Thank you for your wonderful review! We are so pleased to hear our team provided excellent advice and service. We appreciate your feedback.

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Excellent service

Excellent, knowledgeable, professional service! Leah very helpful 😊

9 giugno 2026
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Risposta di Hays Travel - Locks Heath

We’re so pleased to hear you had an excellent experience and that Leah was able to help you 😊

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