We haven’t been away for many years and gave our travel advisor a long list of wants and very little budget, something nowhere else had been able to work with. He found us 3 possibly holidays,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We visited Lucy at Hays Lancaster several times before we booked our holiday. We changed our minds several times before we finally decided on Benidorm and she was extremely helpful and patient with us... Leggi di più
L'azienda ha risposto
I booked my holiday at the Lancaster Store with Tom, what amazing customer service, he listened to all my requests and there was a few...but managed to get exactly what I wanted, nothing was ever too... Leggi di più
L'azienda ha risposto
A very pleasant and easy process. Knowledgeable and very helpful staff. A very nice experience. I will definitely use Hays Travel again.
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
11 Cheapside, LA1 1LY, Lancaster, Regno Unito
- 01524889527
4,9
Eccellente
718 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
We had no idea where we wanted to go…
We had no idea where we wanted to go and Lucy was very helpful in coming up with ideas and found something we were excited about in our price range quickly and we got it all booked and our travel insurance sorted too.
30 giugno 2026
Risposta di Hays Travel - Lancaster
Thank you so much for the lovely feedback and 5* review. Was such a pleasure in arranging the holiday for you & look forward to many more. Lucy
Good service
This is the second holiday Lucy has booked for me. She is consistently attentive and listens to my holiday requirements . I am very happy with the deal she has found. Lucy is very organised and patient. A good experience all round.
22 giugno 2026
Risposta di Hays Travel - Lancaster
Thank you for your kind words and 5 star review ! it was a pleasure to assist you with your holidays and i hope i can help with more in the future.
Lucy
Risposta di Hays Travel - Lancaster
Thank you so much for your feedback, we appreciate it , I'm so glad I could book your holiday for you.
Kind Regards
Demi
Tom was more than helpful
Tom was more than helpful. He is informative. Friendly and very efficient. Fantastic work x
12 giugno 2026
Risposta di Hays Travel - Lancaster
We are so pleased to hear such wonderful feedback. We appreciate you sharing your positive experience with us.
Kind Regards
Hays Travel
Great last minute deal! I’d been searching for a last minute…
I’d been searching for a last minute river cruise but struggling to find what I wanted at a price I wanted. Tom at Hays in Lancaster found me a fantastic desk and sorted an airport hotel. He was great and obviously very knowledgeable and professional. Thank you!
2 giugno 2026
Risposta di Hays Travel - Lancaster
Thank you you so much for the lovely feedback & 5* review, was a pleasure in arranging the trip away for you & look forward to hearing all about it on your return. Hope you are having a great time away. Tom
Risposta di Hays Travel - Lancaster
We're so pleased you found our service helpful and efficient. Thank you for your kind feedback!
Kind Regards
Hays Travel
Risposta di Hays Travel - Lancaster
Thank you so much for your feedback. I am so happy to hear I could help you.
Kind Regards
Demi
Tom in Lancaster branch was very…
Tom in Lancaster branch was very helpful and nothing was too much trouble
31 maggio 2026
Risposta di Hays Travel - Lancaster
Hello, Thank you so much for the lovely feedback & 5* review, was a pleasure in helping and arranging your trip away. Looks a lovely itinerary and look forward to hearing all about it on your return. Tom
Risposta di Hays Travel - Lancaster
Thankyou so much for the lovely feedback & 5* review. Was a pleasure in arranging your trip away and look forward to many more. Logan
Very helpful & polite
16 maggio 2026
Risposta di Hays Travel - Lancaster
Thank you for your lovely review! It was a pleasure to arrange this holiday for you. I hope you have a great holiday and hope to help with more in the future.
Demi
As always Tom was so helpful and found…
As always Tom was so helpful and found us just what we wanted always a great experience would not go anywhere else
23 maggio 2026
Risposta di Hays Travel - Lancaster
Thank you so much for the lovely feedback, always a pleasure in arranging your holidays away & brightens my day. Look forward to arranging many more. Take Care... Tom
Risposta di Hays Travel - Lancaster
Thank you so much for your review, we are so happy we could give you a great experience.
Kind Regards
Hays Travel Lancaster
Helpful and efficient staff.
21 maggio 2026
Risposta di Hays Travel - Lancaster
Thank you for your feedback. We appreciate your kind words. We are glad our team was helpful.
Kind Regards
Hays Travel Lancaster
Risposta di Hays Travel - Lancaster
James Capstick,
We're so glad you had a great, hassle-free booking experience with our friendly, knowledgeable staff.
Kind Regards
Hays Travel
Great to deal with
Our enquiry was dealt quickly and efficiently by Logan at the Lancaster branch. I wanted a fly cruise to celebrate my 60th birthday in March 2027 and Logan quickly identified a suitable cruise, within budget for the specified dates. At all times communication was quick and any questions I had were very quickly answered. I am very happy with the deal Logan found for us, at a very competitive price. I'd have no hesitation in using Hays Lancaster again for our future holiday bookings.
19 maggio 2026
Risposta di Hays Travel - Lancaster
Thank you so much for this review Darren - It is very much appreciated and if you need anything else at all you know where I am =)
Logan
Risposta di Hays Travel - Lancaster
We're so glad we could help you quickly!
Kind Regards
Hays Travel
Risposta di Hays Travel - Lancaster
Patricia,
We are glad to hear that Logan was informative. We appreciate your feedback.
Kind Regards
Hays Travel Lancaster
Risposta di Hays Travel - Lancaster
Hello, Thank you so much for lovely feedback & 5* review, was a pleasure in arranging the trip for you and look forward to many more. Lucy
All good thanks
10 maggio 2026
Risposta di Hays Travel - Lancaster
Thank you for the lovely feedback & 5* review was a pleasure in arranging your trip away and hearing all about it on your return.. Lucy
Logan was excellent at sorting out our…
Logan was excellent at sorting out our requests.
8 maggio 2026
Risposta di Hays Travel - Lancaster
Paul Winder,
We appreciate this positive feedback, were so happy we were able to help you. Thank you for letting us book this holiday for you and hopefully many more in the future.
Kind Regards
Hays Travel Lancaster
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.