Hays Travel - Inverness Recensioni 

958
TrustScore 5 su 5

4,9

13 Ingles St, IV1 1HN Inverness, GB


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Valutata 5 stelle su 5

Erin, the Hay's representative who attended to us, was very helpful and knowledgeable. Although she hadn't personally visited the place we were thinking about, she was able to give us informati... Leggi di più

Valutata 5 stelle su 5

From my first contact with Nadia all communications were first class,she managed to organise our family holiday of 12 of us to turkey.we were given many option and her knowledge was second to none .Th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a very pleasant welcome from Erin and she couldn't have been more helpful. Our first experience of Hays Travel, hopefully not our last.

Valutata 5 stelle su 5

Staff are always helpful, friendly and professional. All our holidays since holidays have been with Hays Inverness. Nadia Just stopped to say hi and got us out second booking in 6 months with a plea... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

958 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(958)

118.436 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Was very pleased with service.

Was very pleased with your customer service at your branch in Inverness.
The lady was very helpfull and we got what we wanted.

14 febbraio 2026
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Risposta di Hays Travel - Inverness

We're pleased to hear that you were happy with the customer service at our Inverness branch. We're so glad we could help you find what you wanted!

inverness, Hays Travel

Valutata 5 stelle su 5

The member of staff was very helpful…

The member of staff was very helpful and went to a lot of trouble to find the right holiday at the right price for us. Samantha has helped us to find the right holiday often and we have a good relationship with her.

13 febbraio 2026
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Risposta di Hays Travel - Inverness

We're so happy to hear that our team member was very helpful in finding the perfect holiday for you. We appreciate your continued loyalty and value your relationship with us.

inverness, Hays Travel

Valutata 5 stelle su 5

Service was excellent and very helpful

Service was excellent and very helpful

7 febbraio 2026
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Risposta di Hays Travel - Inverness

We appreciate you sharing your experience with us. We are so glad to hear that our service was excellent and helpful for you.

inverness, Hays Travel

Valutata 5 stelle su 5

Very satisfied

Efficient, helpful and flights booked, plus seats very quickly by Nadia.

10 febbraio 2026
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Risposta di Hays Travel - Inverness

We appreciate you taking the time to leave us such a complimentary review. We are so glad we could help book your flights quickly.

inverness, Hays Travel

Valutata 4 stelle su 5

I have booked through Hays Travel…

I have booked through Hays Travel numerous times and have not had a problem. Courteous and professional staff.

3 febbraio 2026
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Risposta di Hays Travel - Inverness

We appreciate you choosing us for your bookings and are so glad to hear about the courteous and professional service you've experienced with our team.

Hays Travel

Valutata 5 stelle su 5

Excellent

Nothing was too much trouble and everything was explained clearly. Can’t fault them.

9 febbraio 2026
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Risposta di Hays Travel - Inverness

We appreciate you taking the time to share your experience. We are so happy to hear that our team provided such clear explanations for you.

Hays Travel

Valutata 5 stelle su 5

Disney Paris

Excellent service from Elana sorted everything quickly and efficiently just as we wanted first class service.

1 febbraio 2026
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Risposta di Hays Travel - Inverness

We appreciate you taking the time to leave us such a complimentary review! We're so glad we provided first-class service and efficiently sorted everything for you.

Hays Travel

Valutata 5 stelle su 5

Polite, knowledge

Very calm, polite and knowledge nothing was too much trouble.

8 febbraio 2026
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Risposta di Hays Travel - Inverness

We appreciate your kind words and are so happy we could provide such a helpful and positive experience for you.

Hays Travel

Valutata 5 stelle su 5

Made to feel very welcome when I first…

Made to feel very welcome when I first went in and on subsequent visits. Erin who looked after me was very helpful as were the other members who helped out when 2 phone calls were needed!

8 febbraio 2026
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Risposta di Hays Travel - Inverness

We appreciate you taking the time to share your kind words! We're so glad that you felt welcome and that our team could assist you effectively during your visits.

Hays Travel

Valutata 3 stelle su 5

Staff are efficient

Sam the assistant very quick and helpful as I didn't have much time. Flight was a bit more expensive than I thought.

5 febbraio 2026
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Risposta di Hays Travel - Inverness

James,

We appreciate your feedback and are glad the assistant was helpful and quick. We acknowledge your concern about the flight's cost and value your time.

Hays Travel

Valutata 5 stelle su 5

Elana was helpful and informative

Elana was helpful and informative

5 febbraio 2026
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Risposta di Hays Travel - Inverness

Robert Brown,

We appreciate you sharing your experience; we're so happy we could provide helpful and informative assistance!

Hays Travel

Valutata 5 stelle su 5

Great service as always

Booking process was quick and stress free. Assistant was friendly and efficient

26 gennaio 2026
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Risposta di Hays Travel - Inverness

We appreciate you sharing your experience; we're so glad the booking process was quick and our assistant was friendly and efficient for you.

Hays Travel

Valutata 5 stelle su 5

Customer service is excellent .A big…

Customer service is excellent .A big thank you too Nadia and her team at the Inverness branch .

25 gennaio 2026
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Risposta di Hays Travel - Inverness

We appreciate your fantastic feedback regarding the excellent customer service. We're happy the Inverness team provided such a positive experience.

Hays Travel

Valutata 4 stelle su 5

Nadia was very friendly and…

Nadia was very friendly and informative, and helpful

1 febbraio 2026
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Risposta di Hays Travel - Inverness

We appreciate you taking the time to share your positive experience with us, and we're so happy Nadia was helpful and friendly!

Hays Travel

Valutata 5 stelle su 5

Really helpful staff friendly and we…

Really helpful staff friendly and we have had a few great holidays booked through them

25 gennaio 2026
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Risposta di Hays Travel - Inverness

We appreciate you sharing your kind words. We are so happy to hear you have had great holidays booked with our friendly staff.

Hays Travel

Valutata 5 stelle su 5

Ease of booking

Nadia was helpful, professional and make us very welcome. Booking was completed promptly and any questions we had were handled with ease.

1 febbraio 2026
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Risposta di Hays Travel - Inverness

We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that your booking was completed promptly and professionally.

Hays Travel

Valutata 5 stelle su 5

Erin was an excellent help

Erin was an excellent help. We were looking for a bespoke holiday and she has worked it all out!

31 gennaio 2026
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Risposta di Hays Travel - Inverness

We appreciate your generous five-star review! We are so happy to hear that she was able to create the bespoke holiday you wanted.

Hays Travel

Valutata 5 stelle su 5

Good service

The staff were very helpful and guided me through the booking quickly and efficiently

29 gennaio 2026
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Risposta di Hays Travel - Inverness

We appreciate you taking the time to share your experience. We're so happy to hear our staff were helpful and efficient during your booking.

Hays Travel

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