You go one mile further, you really do. I’m a picky traveller and I know this but Ruby, George and the team up ant the Ilkeston store understood that you’re amazing all of you. Representing Hays trav... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We had a good welcome as soon as we got in the place ruby very pleasant she went through everything with us and even looked at different hotels for us thank you very much will go again. Ilkeston not t... Leggi di più
L'azienda ha risposto
George was really patient and helpful. We didn't know what kind of holiday we wanted but he asked us lots of questions to narrow down the search. He told us about feedback from other customers and... Leggi di più
L'azienda ha risposto
Fantastic service! Nothing was to much trouble even though I wasn’t quite sure what I wanted - Cheryl in the ilkeston branch was nothing more than amazing and helped me go through every thought/ c... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
31 Bath St, DE7 8HF, Ilkeston, Regno Unito
- 01158605346
4,9
Eccellente
927 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Hays Travel - Ilkeston
Thank you for booking with me Vanessa! It really is appreciated. Hopefully it will be the first of many - Cheryl :-) xx
Superb
Yet again we have just completed our 4th Holiday since January 2026 with the Ilkeston branch and no complaints whatsoever.
Cheryl took a long time to check out our Hotel requests would be suitable and it was certainly one of the best we have ever stayed at, so much so we are returning in November, thankyou.
13 maggio 2026
Risposta di Hays Travel - Ilkeston
So glad you had a wonderful time - it's always a pleasure to help you find the perfect getaway!
The agency was welcoming and I dealt…
The agency was welcoming and I dealt with Natasha who understood what I was looking for and helped put together my once in a lifetime holiday package. Natasha answered all of my queries and without any pressure. The booking process was easy and I wouldn't hesitate in using their services again.
2 maggio 2026
Risposta di Hays Travel - Ilkeston
Thank you for the lovely review Sheila, I hope you both have an amazing time in Egypt! :) Tash
I came in with only half an idea of…
I came in with only half an idea of what I wanted , but left with a perfect holiday for me and my family. I was put totally at ease , no rush just suggestions, I couldn’t recommend them highly enough enough , would definitely use them all the time now ,
10 maggio 2026
Risposta di Hays Travel - Ilkeston
Thank you so much for taking the time to leave a lovely review. It was my pleasure to help you find the right holiday for you and the family. I look forward to booking more for you in the future - Cheryl :-)
Lily listened to what we wanted and…
Lily listened to what we wanted and checked as we went along. She was very attentive and double checked with us. She found us a perfect holiday. We are very happy.
10 maggio 2026
Risposta di Hays Travel - Ilkeston
Thank you for leaving me such a lovely review . I'm glad we managed to get something sorted .I hope you have an amazing holiday .Thanks Lily :)
The service at Hays Ilkeston was first…
The service at Hays Ilkeston was first class I got the holiday I wanted promptly with no fuss thanks to Lily. I have no reservations about recommending this store brilliant !!!
8 maggio 2026
Risposta di Hays Travel - Ilkeston
Hi David ,
Thank you for leaving the lovely review .Hope you have an amazing time away :)
Vanessa was excellent help
Vanessa was excellent help, with knowing where would be best for us to book as a base in Italy.
5 maggio 2026
Risposta di Hays Travel - Ilkeston
Thankyou for this review, we hope you have a lovely time away!
the staff were very welcoming
the staff were very welcoming. they answered all our question with experience and knowledge we were very pleased with the outcome and service we got. Regards Mavis Shipley.
30 aprile 2026
Risposta di Hays Travel - Ilkeston
Thank you for the lovely review, I hope you both have an amazing time on your cruise :) Tash
We came in to ask for some details and…
We came in to ask for some details and left having booked a cruise for 2028. Vanessa was lovely and explained everything in detail, working hard to get us the cabin we wanted
4 maggio 2026
Risposta di Hays Travel - Ilkeston
Thank you so much for taking the time to leave me a wonderful review, I am very pleased that I managed to get you the Cruise that you wanted, and wish you both a great time away. Vanessa :-)
Risposta di Hays Travel - Ilkeston
It was a pleasure to book your holiday. I hope the sun is shining for you and that it is nice and hot. Let us know how you get on. Thanks again for booking with us. Dawn :-)
Booked a time at Ilkeston branch
Booked a time at Ilkeston branch. When we arrived Lily had already looked at the holiday that we were interested in. Lisa was very pleasant and also very efficient. The holiday was booked without any hitches.
Very pleased with the excellent service.
3 maggio 2026
Risposta di Hays Travel - Ilkeston
Thankyou for this review, We are happy to know that you are satisfied with the service :) x
Cheeky little last minute break
Asked Cheryl the manager at Ilkeston to find us a last minute break, she didn't disappoint as always, she is brilliant at her job, it is a pleasure to visit the Ilkeston store all the staff are lovely.
30 aprile 2026
Risposta di Hays Travel - Ilkeston
Thankyou Donna, I will make sure she sees this when she's back in - Ruby x
Very knowledgeable
Rhiann was very knowledgeable, friendly and very helpful. Having not been abroad for years this was just what we needed to help us book our holiday.
23 aprile 2026
Risposta di Hays Travel - Ilkeston
Hi, Thankyou for this nice review! I'm so glad we could get you a holiday sorted after not being away for so long!! - Rhiann x
Simply the best…
Brilliant service from very knowledgeable, polite travel agents, nothing is too much trouble
30 aprile 2026
Risposta di Hays Travel - Ilkeston
Thankyou for this fabulous review! Always a pleasure, Ill see you on next years cruise! Thanks again- Dawn :)
Risposta di Hays Travel - Ilkeston
Thankyou for this great review! Rhiann:)
Hayes look for the best prices
Lilly was brilliant..we told her which accommodation we wanted and she searched to get us a better deal than we had been offered on line
21 aprile 2026
Risposta di Hays Travel - Ilkeston
Thank you for this review , Always a pleasure to serve you and Carolyn :) - Lily x
Risposta di Hays Travel - Ilkeston
Thankyou for leaving me a great review- Dawn :)
Very friendly and helpful staff no rush…
Very friendly and helpful staff no rush and discussed options and ideas to help make a decision. Thank you
21 aprile 2026
Risposta di Hays Travel - Ilkeston
Thankyou for this review, it was a pleasure helping you plan your we trip, hope you have amazing time, look forward to doing the next one for you!
Always book with Hayes travel
Always book with Hayes travel. Really friendly staff. Listen to what you are looking for and try their best to accommodate. Nothing is too much trouble. Very patient and approachable and knowledgeable. Thank you
19 aprile 2026
Risposta di Hays Travel - Ilkeston
Thank you for such a fantastic review. It was a pleasure to help you find your latest holiday. Look forward to helping with the next one. Tash :-)
Got us the holiday we wanted
Got us the holiday we wanted, Our normal agent Tui could not supply. Staff (Lily) was most helpful and got the job done efficiently. No complaints.
17 aprile 2026
Risposta di Hays Travel - Ilkeston
Hi David ,
Thank you for leaving the lovely review im glad we managed to get you sorted and i hope you have a lovely time :)Thanks Lily
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.