Maria the manager helped me book a very big special holiday for 8 family members She was very helpful and researched a couple of holidays Then finally booked one for me and was very meticulous a... Leggi di più
L'azienda ha risposto
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Nick was patient and extremely helpful. Booking hotels,flights and transfers. Not rushing and listening to all our requests No matter what. Well done
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Excellent service. The agent listened to what we had to say about our request for the holiday. She searched her system and gave us various options. She was patient and readily answered our questions.... Leggi di più
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Popped in to make some enquiries and ended up booking 2 holidays ! Excellent service - as always from Hays Travel - and today, by Emma !
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Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
Hempstead Valley Shopping Centre, Unit 39, ME7 3PD, Hempstead Valley, Regno Unito
- 01634914113
4,9
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
Very friendly and helpful
Very friendly and helpful. Everything was made to be quite easy.
22 agosto 2026
Operator was very informative and…
Operator was very informative and answered all questions
30 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
The travel adviser Emma although we new…
The travel adviser Emma although we new what we wanted she gave us some great information and was very helpful and knowledgeable we would recommend hays travel
30 agosto 2026
Risposta di Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us and that Emma was very helpful and knowledgeable. We hope you have a lovely holiday :) - Charlotte
Nick was patient and extremely helpful.
Nick was patient and extremely helpful.
Booking hotels,flights and transfers.
Not rushing and listening to all our requests
No matter what. Well done
25 agosto 2026
Risposta di Hays Travel - Hempstead Valley
Thank you for your wonderful review! We are so pleased to hear that Nic was patient and helpful in assisting you with your booking requests. We hope you have a lovely holiday :) - Charlotte
Risposta di Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive excellent and professional service from us. We truly appreciate your kind words. We hope you have a lovely holiday :) - Charlotte
Maria the manager helped me book a very…
Maria the manager helped me book a very big special holiday for 8 family members
She was very helpful and researched a couple of holidays
Then finally booked one for me and was very meticulous and professional checking each detail
Thank you for your time and help
Very impressed with Hayes generally and have booked two holidays now and will return for the next one as they take the pressure out of you having to research in detail and book
26 agosto 2026
Risposta di Hays Travel - Hempstead Valley
Thank you for your feedback! We are extremely pleased to hear that you received excellent service and were able to get a great family trip booked. We hope you have a lovely holiday. :)
Popped in to make some enquiries and…
Popped in to make some enquiries and ended up booking 2 holidays !
Excellent service - as always from Hays Travel - and today, by Emma !
27 agosto 2026
Risposta di Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that you received excellent service and ended up booking two holidays with us. We will be sure to pass on your kind words to Emma. We hope you have a lovely holiday :) - Charlotte
Risposta di Hays Travel - Hempstead Valley
Thank you for your wonderful review! We are so pleased to hear that your first visit was a great experience and that our staff were very good. Have a lovely holiday - Caz
Always book through hay's great service…
Always book through hay's great service wouldn't go anywhere else
25 agosto 2026
Risposta di Hays Travel - Hempstead Valley
Thank you for your time and wonderful feedback! We are absolutely delighted to hear that you consistently receive great service from us. We truly appreciate your loyalty and look forward to assisting you with your future travel plans. We hope you have a wonderful trip - Caz
The staff are very helpful to us &…
The staff are very helpful to us & helping us to booked our holiday in next year,
25 agosto 2026
Risposta di Hays Travel - Hempstead Valley
Thank you for your wonderful review! We are so pleased to hear that our team was helpful in booking your upcoming holiday. We look forward to helping you with future travel plans! Have a wonderful holiday - Caz
They are so very helpful
They are so very helpful, always happy to help with requirements. Always honest. I trust this company and that’s hard for me to do .
Thank you for all your help I will continue to book my travel through you ❤️
17 agosto 2026
Risposta di Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that you trust Hays Travel Hempstead Valley and appreciate our honesty. We look forward to helping you with your future travel plans. We hope you have an lovely holiday - Caz
My experience was good
My experience was good, Caz dealt with me.
What i particularly liked was the invite to go back, get booked on the flight and get boarding passes printed,for me that's a game changer because I don't have a printer.
Well done to Hay Travel for offering that important service.
23 agosto 2026
Risposta di Hays Travel - Hempstead Valley
Thank you so much for your wonderful feedback! We are so pleased to hear you had a positive experience and found our service helpful, especially with printing your boarding passes. We look forward to assisting you again in the future. We hope you have a lovely holiday :) - Charlotte
Very helpful kind considerate and very…
Very helpful kind considerate and very knowledgeable about where would be the best choice for our needs
22 agosto 2026
Risposta di Hays Travel - Hempstead Valley
Thank you for your wonderful review! We are so pleased to hear that our team was helpful and knowledgeable in finding the best choice for your needs. We appreciate your kind words. We hope you have a lovely holiday - Rosie :)
Emma was really helpful with helping us…
Emma was really helpful with helping us organising our trip.Emma sent over all the information promptly and listened to our needs and wants for our trip. We are really pleased thank you so much! 🙂
13 agosto 2026
Risposta di Hays Travel - Hempstead Valley
Thank you so much :) I am sure you will have a great time away :)
Helpful staff
I gave Emma specific requirements that I wanted from a cruise to Alaska and she managed to satisfy them all. She was very helpful and patient. Thank you
20 agosto 2026
Risposta di Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was able to assist you in finding the perfect cruise to Alaska. We hope you have an amazing time! - Sophia
They are vey helpful and patient…
They are vey helpful and patient answering all our questions. Had a budget and they stuck to it not constantly trying to upsale.
8 agosto 2026
Risposta di Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that we were able to assist you patiently and respectfully with your budget.
Have a lovely holiday! :) - Sophia
Very friendly and helpful staff
Very friendly and helpful staff
Went through everything carefully and throughly
Highly recommend
10 agosto 2026
Risposta di Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that you found our staff friendly and helpful, and that everything was explained carefully and thoroughly. Have a lovely holiday- Caz :)
Risposta di Hays Travel - Hempstead Valley
We're happy to hear that our team were helpful. We appreciate you taking the time for your feedback! We hope you have a lovely holiday - Caz :)
A very good salesperson and very…
A very good salesperson and very helpful we only went in to pay for holiday and booked another one she was very nice and chatty
9 agosto 2026
Risposta di Hays Travel - Hempstead Valley
Thank you for your review :)
Helpful staff l
Staff were very friendly and helpful, also patient while checking through different hotels and flights, all in all an enjoyable experience while booking our holiday.
16 agosto 2026
Risposta di Hays Travel - Hempstead Valley
We're so happy to hear that Caz provided such friendly, helpful, and patient service during your holiday booking. We appreciate your kind words! We hope you have a lovely holiday - Rosie :)
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