Hays Travel - Haywards Heath Recensioni 

I would like to extend my sincere thanks to the team at the Haywards Heath branch of Hays Travel for their invaluable assistance in arranging the HMS Illustrious Association Annual Reunion in Malta, held in October 2025.

Our reunions are normally held in the United Kingdom, and this was the first time we ventured abroad for such an event. The success of this milestone occasion was due in no small part to the professionalism and support provided by your Haywards Heath team.

In particular, I would like to recognise Jane Jee, who went above and beyond to ensure every detail was managed with care and efficiency. Her dedication and expertise played a key role in bringing together our members from across the UK and even one who travelled all the way from California to make this reunion possible.

Our heartfelt thanks to Jane and the entire team for their outstanding service and commitment.

Very pleasant and helpful person. Jane Jee booked our flights to Australia, making the process pleasant and stress free

Popped into the shop in Haywards Heath Mel was great looked into different places to get a good price happy to changed things around and explained everything and gave us nexts steps to book really easy no stress.

Friendly , polite, efficient service.

Very happy 😊

What I asked for, is what was delivered. I have arranged holidays before, and it is never easy. It was nice to give a wishlist and all the hassle was taken care of. Nice, efficient people.

So helpful when we couldn't make up our minds, no hassle great customer service in my view

Mel was friendly, competent, confident as well as being totally professional. She listened carefully to our wish list and was able to match the offer exactly to the requirement.

Helpful knowledgeable staff

Excellent service from the whole team.

Hays are always ready to help & advise you

The lady in Haywards Heath was very professional and patient in dealing with a rather complex set of situations, to successfully arrange the holiday myself and my family wanted. Thank you very much Jane.

Always efficient and helpful. The girls in the shop are friendly and welcoming.

god quick friendly efficient service with a smile

Great service as usual. Eloise was very helpful when booking the holiday.

Really helpful and patient. Took time to find options for our cruise cabinscand answer our questions.

Yesterday we booked a 4 day cruise at Hays Travel in Haywards Heath. Jane was so very helpful, patiently answering all of our many questions and with absolutely no pressure at all. Nothing was too much trouble and she made us feel very reassured about our decision. It's the first time we have been into the shop and the atmosphere from both Jane and Mel was so welcoming and friendly. We highly recommend this service and will definitely use it again.

Although I had booked my main holiday through another Travel Agent Leila, who reccommended me to contact Hayes re: Holiday Extras. Mel was so friendly and helpful to book the night before our flight, the hotel and 12 night parking near Heathrow. Mel also explained about the shuttle from hotel to T5 and we were able to include this in the payment. She also helped to explain about using my mobile when in Egypt, vaccinations and Visa which is required.

Very professional, friendly , helpful service from Mel.