Hays Travel - Havant Recensioni 

526
TrustScore 5 su 5

4,9

11 Market Parade, PO9 1PY Havant, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

As always the girls are very helpful, friendly, and help you get the best deal. They offer help with follow up information such as flights, check-ins etc. Many thanks to Emma for her help and explana... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I wanted to go on a combined Gambia/Senegal holiday but no holiday company seemed to offer my specifications. Firstly Rebecca searched several options and, visiting Hays Travel shop, Emma then helped... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tierney who is a first year apprentice has arranged our dream holiday to Australia, Singapore and Thailand . She listened with patience to our wishes and helped put together our trip. We are so plea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From my first email inquiry to sitting in the office booking my trip, I was served by a young lady who listened to my questions, treated with kindness & respect, had every step explained thoroughly an... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

526 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(526)

116.812 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The staff members tgere are friendly…

The staff members tgere are friendly helpful and know what there doing . And always trying to find you the best price

17 gennaio 2026
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Dear Mr Smith,

Thank you for taking the time to leave feedback regarding your experience with Hays Travel. It is a pleasure to hear your thoughts on our staff members, and we do hope to help you plan more holidays in the future.

Best wishes,
Georgia - Assistant Manager

Valutata 4 stelle su 5

My experience would of been excellent

My experience would of been excellent. But, full payment for cruise was requested on day of booking. Because payment is due 90 days before for cruises and Hays want the payment in their account prior to paying PO Cruises. Was confusing as all signage in shop stated only £50 deposit pp. My booking was placed on 24 Jan, cruise is 14 May.£200 deposit paid as didn't want to lose cruise. and dates. Full payment has now been paid 30 Jan 2026

25 gennaio 2026
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Dear Mrs Poulter,

Many thanks for taking the time to leave feedback regarding your experience. We apologise for any confusion regarding the deposit and full payment T&Cs. As standard, Hays Travel collect full balances approximately 16 weeks prior to departure to ensure we are paying suppliers on time. I am pleased we were able to get you the balance extension and get the holiday booked for you!

Best wishes,
Georgia - Assistant Manager

Valutata 5 stelle su 5

Excellent friendly knowledgeable…

Excellent friendly knowledgeable service as usual. Always a pleasure to meet with the staff.

29 gennaio 2026
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Dear Mrs Heath,

Thank you for taking the time to leave feedback regarding your booking experience with Hays Travel. It is always a pleasure to help you book your holidays, and we always look forward to seeing you.

Best wishes,
Georgia - Assistant Manager

Valutata 5 stelle su 5

Booking flights

Megan was very helpful and understood what we required.

18 gennaio 2026
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Thank you for leaving excellent feedback.
Many thanks,
Clare

Valutata 4 stelle su 5

Your always friendly calm and…

Your always friendly calm and knowledgeable.

16 gennaio 2026
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Dear Mrs Holland-Hunt,

Thank you for your kind feedback. We are pleased that you find the service to be calm and knowledgeable, and we are pleased to have been able to find and book your cruise holiday for you.

Best wishes,
Georgia - Assistant Manager

Valutata 5 stelle su 5

The lady was very helpful and also the…

The lady was very helpful and also the ladies in the Havant branch make us very welcome and they are all lovely ,we useHayes all the time .

11 gennaio 2026
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Good morning Mrs Cattermole,

Thank you for taking the time to leave feedback. I am so pleased to hear that you feel welcome in store and continue to book with us. We look forward to seeing you again soon.

Kind regards,
Georgia - Assistant Manager

Valutata 5 stelle su 5
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Good afternoon,

Thank you for taking the time to leave feedback regarding the service you received. Clare is relatively new to Hays Travel so it is wonderful to hear she is providing excellent service.

Best wishes,
Georgia - Assistant Manager

Valutata 5 stelle su 5

The service was excellent megan was so…

The service was excellent megan was so helpful and catered for all our needs and went above and beyond for us

4 gennaio 2026
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Good afternoon Mr Sanders,

Thank you for taking the time to leave feedback regarding the service you received from Megan. Megan is relatively new to Hays Travel so it is excellent to hear that she is already going above and beyond for her customers.
We hope to see you in store again soon.

Best wishes,
Georgia - Assistant Manager

Valutata 5 stelle su 5

Megan was amazing from start to finish…

Megan was amazing from start to finish explaining everything and helping us find the right holiday for us thank you very professional

28 dicembre 2025
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Dear valued customer,

Thank you for your kind review - We will make sure this gets passed on!

We are glad Megan was able to find you the right holiday and we hope to see you again in the future!

Kind regards,

The Havant Team

Valutata 5 stelle su 5

Easy booking

Everyone is always so helpful and booking our holiday was quick and uncomplicated.

26 novembre 2025
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Dear valued customer,

Thank you for your feedback - we are so pleased we was able to make your booking a good experience!

We hope you have a great time away and we hope to see you again!

Kind regards,

Hays Travel Havant

Valutata 5 stelle su 5

Georgia at Hayes Travel in Havant went…

Georgia at Hayes Travel in Havant went overboard to help us plane our holiday in 2026. She was ble to overcome every little hurdle and come up with exactly what we wanted.
She is a great asset and credit to the company. Her knowledge encapsulated her courteous professional attributes exceeded all of our expectations.
A big thank you to Georgia a Hayes for making our visit so pleasurable.

9 dicembre 2025
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Dear valued customer,

Thank you for your lovely feedback!

We’re so pleased to hear that Georgia went above and beyond to help plan your 2026 holiday.

We will make sure your kind words reach her.

Kind regards,

Hays Travel Havant

Valutata 5 stelle su 5

Georgia was polite

Georgia was polite, smily and very professional 👏

30 novembre 2025
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Good morning Michelle,

Thank you so much for taking the time to leave feedback regarding the service you received. I am pleased I was able to help book your Marella cruise for next year - and I hope you are looking forward to it.

Best wishes,
Georgia - Assistant Manager

Valutata 5 stelle su 5

Emma in Havant branch is absolutely…

Emma in Havant branch is absolutely brilliant she is so professional and assists us with our bookings

20 novembre 2025
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Dear valued customer,

Thank you for taking the time to leave us a review — we truly appreciate your feedback!

We hope you have an amazing holiday and hope to see you again!

Kind regards,

Havant Hays Travel

Valutata 5 stelle su 5

Great Travel Agency

I have booked several holidays with Hays Havant Branch. The staff are all pleasant and efficient and will always answer any queries I have. I like the fact that they keep in contact with me from booking until I come back home. I would not go anywhere else now. Great travel agency.

18 novembre 2025
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Thank you so much for your lovely review..Look forward to seeing you again soon.

Valutata 5 stelle su 5

Excellent Service

Excellent Service. Great consultation. Found exactly the Holiday we wanted.

14 novembre 2025
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Thank you for leaving a review - We are so glad we was able to find you exactly what you wanted! We hope to see you again soon!

Valutata 5 stelle su 5

Up to the usual exceptional standard

I've been using Hay's Travel and Bath Travel before it for 25 + years and the friendliness and help given by the staff in Havant is always exceptional.

7 novembre 2025
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Dear Mr Watson,

Thank you for taking the time to leave feedback. I am pleased Emma was able to help book your Fred Olsen cruise for you, and we do hope to see you in branch again very soon.

Best wishes,
Georgia - Assistant Manager

Valutata 5 stelle su 5

Polite,informed staff

Polite,informed staff, excellent at at answering queries.We have used the branch before and have been very satisfied with the service

28 ottobre 2025
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Dear valued customer,

Thank you for taking the time to leave your feedback - we truly appreciate it!

We are so glad we were able to make your booking process a positive experience.

We hope you have a lovely time away and hope to see you again!

Kind regards,

Hays Travel Havant

Valutata 5 stelle su 5

Staff very helpful

Staff very helpful, efficient and able to answer all questions simply. Everything dealt with quickly and ongoing details given.

30 ottobre 2025
Logo di Hays Travel - Havant

Risposta di Hays Travel - Havant

Hi Mike,

Thank you for taking the time to leave feedback. I am so pleased we were able to help you book your flights to Berlin and we do hope to see you again soon.

Best wishes,
Georgia - Assistant Manager

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più