Hays Travel - Hastings Recensioni 

1099
TrustScore 5 su 5

5,0

209/210 Queens Rd, TN34 1QP Hastings, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Sue Andrew’s went the extra mile for us. She has put together a fantastic itinerary for our Australia trip - well researched and tweaked it with a smile when we wanted to make changes so that the resu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Initially went to TUI to book who were not very friendly as we tried to book holiday with no appointment. Have used Hays before online, so popped in the shop where they were very accommodating and Emm... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely amazing staff! We knew what holiday we wanted and they found it and booked it in a matter of minutes. We wouldn't use anyone else - the staff at the Hastings branch are brilliant; always h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Always book through Hays in Hastings (many staff members previously with Thomas Cook group before take over). Booking made with confidence. Travel Agent Sue was able to help us and book for us, ha... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 209/210 Queens Rd, TN34 1QP, Hastings, Regno Unito

  • 01424572604

5,0

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

5,0

Tutte le recensioni

(1099)

119.579 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The staff were amazing

The staff were amazing, Sarah, the Manager was awesome and answered our questions in a professional and friendly manner. The booking process was easy and quick.
Would definitely recommend Hays at Hastings for all your travel requirements.

20 aprile 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

We're happy to hear that our team provided professional and friendly service, making your booking easy and quick. Thank you for recommending Hays at Hastings!

Valutata 5 stelle su 5

TRIP TO SRI LANKA

This is the 3rd trip I've booked through Hays Travel. I wanted to go to Sri Lanka to do a week of sightseeing and a week on a beach resort, relaxing. I knew the places I wanted to visit and what I wanted to see, and Millie in the Hastings branch, put it all together for me. I made tweaks to the Itinerary and wanted to upgrade our last week at the beach resort. Nothing was too much for her and she perfected the trip for me. I'
ve booked the 2 week trip and simply can't wait to go.

18 aprile 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

We're happy to hear that you had such a positive experience planning your Sri Lanka trip. It's great to know that our team member was so helpful in perfecting your itinerary. We appreciate your kind words and hope you enjoy your holiday.

Valutata 5 stelle su 5

We have now booked two Holidays this…

We have now booked two Holidays this year, with Hayes Travel and have found them so helpful, and they made it all so easy. Just looking forward to the holidays now.

10 aprile 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

We appreciate you choosing us for your holiday bookings. It's wonderful to hear that our team made the process easy and helpful for you. We hope you enjoy your holidays!

Valutata 5 stelle su 5

Very helpful and informative made it…

Very helpful and informative made it easy to book our cruise

10 aprile 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Sandie,

We appreciate you sharing that booking your cruise was easy with our help. Thank you for your positive feedback!

Regards
Hays Travel Hastings

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff, who were happy to listen and help with our selection.

10 aprile 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

David Gill,

We appreciate you taking the time to share your experience. We're happy to hear our staff were helpful in your selection process.

Regards
Hays Travel Hastings

Valutata 5 stelle su 5

Booked 2 holidays recently and both…

Booked 2 holidays recently and both experiences were brilliant the staff are great very knowledgeable and helpful

9 aprile 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Annoyance,

We appreciate you sharing your positive experiences. We're so glad to hear our staff are knowledgeable and helpful when booking holidays.

Kind regards
Hays Travel Hastings

Valutata 5 stelle su 5

Such a helpfull team

Even though l am 100 miles from Hays in Hastings l still use them. I can trust Michelle and the team to book my flight to Australia with just one phone call they are excellant and always ready to help would never go anywhere else. Fantastic service.

25 marzo 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Mrs Jean Howard,

We appreciate you sharing your experience. It's great to hear that you trust our team to book your flights to Australia and that you find our service fantastic.

Kind regards
Hays Travel Hastings

Valutata 5 stelle su 5

Great advice and knowledge about…

Great advice and knowledge about booking our cruise and was able to answer all our questions

8 aprile 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Sharyn ,

We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear our advice helped with your cruise booking.

Kind regards
Hays Travel Hastings

Valutata 5 stelle su 5

Excellent service Michelle was lovely…

Excellent service Michelle was lovely she was really helpful with our booking etc

1 aprile 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Paul Samson,

We appreciate your kind words and are so glad we could provide excellent and helpful service for your booking.

Kind regards
Hays Travel Hastings

Valutata 5 stelle su 5

The service is always very good

The service is always very good, never have any problems

5 aprile 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

We appreciate you taking the time to share your experience with us! We are so glad that our service is always very good for you.

Kind regards
Hays Travel Hastings

Valutata 5 stelle su 5

Millie was very welcoming as soon as we…

Millie was very welcoming as soon as we stepped in the shop, helped us with all our questions which was great. Once we went home and discussed our choices we then phoned back and booked over the phone. 10/10 service 😊

27 marzo 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

We're so happy to hear that you felt welcomed and well-assisted! It's great that we could help you find what you were looking for and provide a 10/10 service.

Kind regards
Hays Travel Hastings

Valutata 5 stelle su 5

Expert advice and very good customer…

Expert advice and very good customer service very helpful and polite

4 aprile 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

We appreciate you taking the time to leave us a 5-star review. We are so glad that our team could provide expert advice and excellent service.

Hays Travel Hastings

Valutata 5 stelle su 5

Wery helpful trouble free booking

Wery helpful trouble free booking. As far as I am concerned no improvement needed

2 aprile 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Maria,

We appreciate you choosing us for your booking! It is wonderful to know that we could provide a helpful and hassle-free experience for you.

Kind regards
Hays Travel Hastings

Valutata 5 stelle su 5

Best way to book a cruise

Another cruise booked with Hastings branch of Hays having not used travel agents for many years have booked our last 5 cruises with them.
The service is always good knowing the aftersales with checking yor documents and printing your cabin labels is always a peace of mind and always good for a first time cruiser.
A special thanks to Sarah who has dealt with our bookings.

1 aprile 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

We appreciate you booking your cruises with us! It's great to know the aftersales service and assistance are a peace of mind. Thank you for your kind words.

Kind regards
Hays Travel Hastings

Valutata 5 stelle su 5

Millie was very helpful and patient

Millie was very helpful and patient. She eventually found us the right holiday which we hope will prove to be exactly what we wanted.

31 marzo 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Peter Hufton,

We appreciate you taking the time to share your experience. We are so happy we could find you the right holiday and hope you enjoy it.

Kind regards
Millie
Hays Travel

Valutata 5 stelle su 5

Great experience

Lovey informative advisor who also helped us to arrange our travel insurance.also managed to buy currency while in store and got information on hays travel money card, which we will purchase nearer to our holiday departure. All in all a very good experience and shall book again with hays for our next holiday which we also did last year.

31 marzo 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Carol cadey,

We appreciate you taking the time to leave us such a fantastic review. We're so happy to hear that our advisor was informative and helpful during your booking. We look forward to helping you with your future travel plans!

Kind regards
Millie

Valutata 5 stelle su 5

Emma at Hastings Hayes travel went…

Emma at Hastings Hayes travel went above and beyond to help us find the right cruise. I’m disabled and was so devastated that We could not get a cruise from Southampton like we wanted as I needed an evac chair. She tried another cruise from there but computer said free but would not book so she tried to call to find out but it was taking a long time to answer then suggested a fly one to meet cruise ship and we said yes please try because at this point I felt like crying as it’s my dream cruise especially going to Rome. We found one from Valetta in Malta right dates for us because of animals being looked after and we get to go more places and we wanted to go back to Malta and see valetta so it was fate. After two long hours Emma was so kind and patient I would recommend them any day of the week. I get to go to piza too so so excited to go. Cost a couple of hundred pounds more but a dream is coming true.

29 marzo 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

We're so happy to hear that we could help make your dream cruise a reality! We appreciate your kind words and are delighted that our team member's patience and dedication resulted in such a positive outcome. We wish you a fantastic trip on your Cruise!

Emma- Hays Travel Hastings

Valutata 5 stelle su 5

The lady that helped to book our…

The lady that helped to book our holiday was amazing.
We did not feel pressured into the holiday.
All our questions were answered

29 marzo 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Julie,

We're so glad to hear that the booking experience was amazing and that our team member answered all of your questions without any pressure.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più