Hays Travel - Hastings Recensioni 

1097
TrustScore 5 su 5

5,0

209/210 Queens Rd, TN34 1QP Hastings, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Sue Andrew’s went the extra mile for us. She has put together a fantastic itinerary for our Australia trip - well researched and tweaked it with a smile when we wanted to make changes so that the resu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Initially went to TUI to book who were not very friendly as we tried to book holiday with no appointment. Have used Hays before online, so popped in the shop where they were very accommodating and Emm... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely amazing staff! We knew what holiday we wanted and they found it and booked it in a matter of minutes. We wouldn't use anyone else - the staff at the Hastings branch are brilliant; always h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Always book through Hays in Hastings (many staff members previously with Thomas Cook group before take over). Booking made with confidence. Travel Agent Sue was able to help us and book for us, ha... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 209/210 Queens Rd, TN34 1QP, Hastings, Regno Unito

  • 01424572604

5,0

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

5,0

Tutte le recensioni

(1097)

118.901 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Sarah Barry manager of Hastings branch was outstanding.

Sarah Barry manager of Hastings branch made outstanding efforts to secure a booking of a specific hotel in Mallorca which was put on line at a late date. She did a weekly check for two months before finding two companies that were offering the hotel holiday. Her perseverence and efforts to secure the extras we required was exceptional.

23 maggio 2026
Non scritta su invito
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Allan Russell,

Thank you for sharing your wonderful feedback. We are so pleased to hear about the exceptional efforts made to secure your booking and extras. We appreciate your kind words.

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Sue at the Hastings branch was amazing

Sue at the Hastings branch was amazing, she went above and beyond in helping us find a cruise for my daughters 30th birthday, we've just come back from a cruise in which sue booked for us and can't emphasise enough on her professionalism, knowledge and her overall customer care, would like to ensure that she is recognised for her hard work and dedication.

31 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

We are so happy to hear about your wonderful experience! It's fantastic that we could help make your daughter's birthday cruise so special. We truly appreciate your kind words and recognition.

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Very friendly took her time looking…

Very friendly took her time looking through lots of options for us, were happy with our holiday choice.

30 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

We are so pleased you found the perfect holiday. Thank you for your kind words.

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Staff very helpful and very…

Staff very helpful and very professional at their job, definitely use again

29 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

We're so glad you found our team helpful and professional. Thank you for your kind words!

Kind Regards
Hays Travel

Valutata 5 stelle su 5

First Time Cruisers

Made an appointment to talk cruises with Sue at Hastings shop. Nothing too much trouble, very knowledgeable and gave good advice and suggestions for first time cruisers. Looked at various options and came out almost two hours later booked to go to the med next year! She will book our plane seats as soon as able so we don't need to worry.

25 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Julienne,

Thank you for your wonderful review! We're so pleased we could help you plan your first cruise to the Mediterranean. We're delighted to know you found our advice helpful and comprehensive. We look forward to ensuring your plane seats are booked smoothly!

Kind Regards
Hays Travel Hastings

Valutata 5 stelle su 5

I would like to provide positive…


I would like to provide positive feedback for Michelle, who has assisted me with my bookings.

This is the second time I have booked with her, and on both occasions she has understood exactly what I was looking for and arranged it perfectly. Michelle is very capable, professional, and easy to work with. She takes the time to listen and makes the booking process straightforward.

I am confident that whenever I book with Michelle, I will receive excellent service and a booking that meets my needs. I will certainly request to work with her again in the future.

24 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Thank you for your wonderful feedback! We are so pleased to hear that your booking experiences have been excellent. We appreciate you highlighting our team's professionalism and helpfulness. We look forward to assisting you again.

Kind Regards
Hays Travel Hastings

Valutata 5 stelle su 5

Sue was very helpful and very…

Sue was very helpful and very understanding with my choice where I wanted to go and make sure I was happy with my decision then I booked my holiday

22 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Suryakla,

We are so pleased to hear about your positive experience with us. We appreciate your kind words and are thrilled for your upcoming holiday!

Kind Regards
Hays Travel Hastings

Valutata 5 stelle su 5

Good advice and reliable customer care at Hays travel.e were very pleased with our…

We were very pleased with our experience at Hays travel thank you.The staff are friendly,helpful,and always try their best to find the right holiday for you.

21 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

We are so pleased to hear you enjoyed your experience with us. Thank you for your kind words; we appreciate your feedback.

Kind Regards
Hays Travel Hastings

Valutata 5 stelle su 5

Once again

Once again, Sue found us just what we want and sorted everything out for us. All the staff are helpful and friendly but Sue has our requirements just right.

21 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

We are so glad we could assist you again! We appreciate your kind words and look forward to helping you in the future.
Sue :)

Valutata 5 stelle su 5

Unsure of what I was looking for…

Unsure of what I was looking for exactly went into hays Hastings.
Anne went out of her way to find exactly what I was looking for. She explained absolutely everything I needed to know and the trip is now booked.
Brilliant service from Anne and hays travel Hastings

20 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Paul,

We are so pleased our team could help you find the perfect trip! Thank you for sharing your wonderful feedback; we truly appreciate it.

Kind Regards
Hays Travel Hastings

Valutata 5 stelle su 5

Anne

Anne, the lovely lady that dealt with us made us feel so relaxed, she spent quite a while talking us through it, answered all our questions and found us the perfect flights. Nothing was too much for her

20 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Patricia Toomey,

We're so glad to hear you had such a positive experience with us! Thank you for sharing your kind words. We appreciate your feedback.

Kind Regards
Hays Travel Hastings

Valutata 5 stelle su 5

Helpful & friendly staff.

Helpful & friendly staff.
Informative

1 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Kerry,

We appreciate your kind words. We are glad our staff was helpful.

Kind Regards
Hays Travel Hastings

Valutata 5 stelle su 5

Effortless

After searching the internet for 5 night break with quite short notice, we were struggling to fulfil our particular criteria, we tried a couple of other holiday companies who were not particularly helpful. We saw Katy in Hays travel, she was absolutely brilliant, listened to everything we wanted and immediately found 4 places for us to choose from, nothing was too much trouble, a few tweaks here and there and we narrowed it down to 2, we went away to make a decision and returned the following day to see Katy again and booked, Katy made the whole thing effortless, also printed off our boarding passes and checked us in. We will definitely be using Hays in the future. Thank you for making us feel like valued customers.

17 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

We are so pleased to hear about your excellent experience finding the perfect break with us. We always aim to make the process effortless and ensure our customers feel valued. Thank you for your kind words; we look forward to assisting you again in the future.

Kind Regards
Hays Travel Hastings

Valutata 5 stelle su 5

Hayes travel

Hayes travel.
Katy, the lady that delt with my booking was amazing. She answered all my questions & there was a lot. The booking went straight forward, no trouble. I did have a slight problem after but they delt with that. The other staff were also very helpful. Brilliant service.

13 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Robert,

We're so glad to hear you had such a positive experience with us. It's wonderful that our team could assist you thoroughly and resolve your query. Thank you for your kind words!

Kind Regards
Hays Travel Hastings

Valutata 5 stelle su 5

Great experience

Great experience. Emma the sales rep was excellent. Helpful and thorough. Can't rate her highly enough.

13 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Kurt,

We appreciate you sharing your experience. We're so glad that our sales representative was helpful and thorough. Thank you for the positive feedback!

Kind Regards
Hays Travel Hastings

Valutata 5 stelle su 5

The girls at Hays travel in Hastings…

The girls at Hays travel in Hastings are so attentive to customer needs, will always go the extra mile and keep you updated on any trips you may be interested in. I think a loyalty scheme could be introduced for people who come back year after year the will incentives to return.

9 maggio 2026
Logo di Hays Travel - Hastings

Risposta di Hays Travel - Hastings

Kevin,

We appreciate your kind words! It's great to know the team is attentive and helpful. Thank you for the suggestion about a loyalty scheme; we'll certainly consider it.

Kind Regards
Hays Travel Hastings

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più