Hays Travel - Hassocks Recensioni 148

TrustScore 5 su 5

4,8

11 Keymer Road, BN6 8AD Hassocks, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Holly was very helpful, taking our original plan and offering alternative solutions. We already had a cruise booked and Holly was able to tailor our holiday to fit round it. Following a number of ch... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lauren at Hays Travel in Hassocks was fantastic throughout. We wanted to go to Italy at quite short notice and Lauren helped us find packages with flights and hotels to choose from. At one point we ch... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Holly listened to our requirements found and offered a selection of accommodation discussed the pros and cons and advised from knowledge, so we could choose the holiday that suited us the best. She w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Holly is always so lovely and helpful. She made booking our holiday a very simple and straight forward process as always. She also keeps in touch when we order currency. Brilliant service.

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

148 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Efficient and friendly

Holly was very helpful, taking our original plan and offering alternative solutions. We already had a cruise booked and Holly was able to tailor our holiday to fit round it. Following a number of changes that we asked for, Holly proposed a new itinerary that worked well for us.
Highly recommend using Hays in Hassocks for travel planning.

1 marzo 2026
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Risposta di Hays Travel - Hassocks

Thank you for your kind words!

Valutata 5 stelle su 5

i was stranded in vietnam and couldn’t…

i was stranded in vietnam and couldn’t book a flight home, hays were very helpful and kind and managed to get me home safe!

1 marzo 2026
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Risposta di Hays Travel - Hassocks

Thank you for your kind words Freddie, we are glad we could help and got back home safe!

Valutata 5 stelle su 5

Helpful, charming and no pressure

Lauren at Hays Travel in Hassocks was fantastic throughout. We wanted to go to Italy at quite short notice and Lauren helped us find packages with flights and hotels to choose from. At one point we changed our minds and thought we might not go, but then changed back to wanting to go. Lauren was patient, helpful, clear and applied no pressure. We were delighted with the service we received and are so looking forward to our holiday.

6 marzo 2026
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Risposta di Hays Travel - Hassocks

Thank you for your kind words!

Valutata 5 stelle su 5

Friendly service as soon as we walked…

Friendly service as soon as we walked through the door. We wanted to get insurance cover for our holidays this year and we got cover straight away.
Very pleased with the service we received from Kelly

5 marzo 2026
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Risposta di Hays Travel - Hassocks

Thank you for your kind words!

Valutata 5 stelle su 5

Holly is always so lovely and helpful

Holly is always so lovely and helpful. She made booking our holiday a very simple and straight forward process as always.
She also keeps in touch when we order currency. Brilliant service.

22 febbraio 2026
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Risposta di Hays Travel - Hassocks

Thank you for your kind feedback!

Valutata 2 stelle su 5

Sent wrong cabin number by email when I…

Sent wrong cabin number by email when I said I didn’t want email then went in next day they then said I didn’t have a cabin didn’t tell me about the discount so I thought I hadn’t been given it all very frustrating Went home and booked another trip with Riviera by phone and it was much better

3 febbraio 2026
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Risposta di Hays Travel - Hassocks

Hi Christine,

Thank you for your feedback, we’re very sorry to read about your experience and completely understand how frustrating that must have been.

We apologize for the incorrect information you received. This was an unintentional error in the text, and we can assure you that your booking was correctly processed.

As we have price parity with Riviera Travel, we like to inform customer's on the price they would be paying at the time of booking including promotions, as opposed to previous prices, we apologise if this wasn't communicated clearly.

Your feedback will be shared with the team so we can improve communication and ensure this doesn’t happen again. Please feel free to contact our manager on 01273 844848 if you would like to discuss this further.

Valutata 5 stelle su 5

Helpful Holiday Planning from Hays!

Your Travel Adviser was extremely helpful offering several options on the holidays we were looking at. She was competent in answering our questions and provided a very satisfactory service.

6 febbraio 2026
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Risposta di Hays Travel - Hassocks

Thank you for your kind feedback!

Valutata 5 stelle su 5

Assured service and knowledgeable advisors

Holly listened to our requirements found and offered a selection of accommodation discussed the pros and cons and advised from knowledge, so we could choose the holiday that suited us the best. She was calm and assured through the process and gave us confidence to make the choice. Excellent service as always at Hays

2 febbraio 2026
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Risposta di Hays Travel - Hassocks

Thank you for your lovely feedback; we're happy to hear that you received excellent service and that we could assist you in choosing the holiday that best suited your needs. Thank you for sharing your positive experience with us!

Valutata 5 stelle su 5

Friendly and helpful

Lauren was very friendly and helpful. If she did not know the answer, then she would ask or find out for us.
All the team that were present when we were there were friendly.

21 gennaio 2026
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Risposta di Hays Travel - Hassocks

Thank you for your kind feedback!

Valutata 5 stelle su 5

Usual high standards.

Friendly, professional, service, my vague requirements turn into reality. Never had a bad experience at this branch.

21 gennaio 2026
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Risposta di Hays Travel - Hassocks

Thank you for your kind feedback!

Valutata 5 stelle su 5

I have asked so much from cruise to an…

I have asked so much from cruise to an extended stay, to looking up hotels as ones given by Cruise were not good. Organising this and everything for us has been amazing. Thank you Holly!

15 gennaio 2026
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Risposta di Hays Travel - Hassocks

Thank you for your lovely feedback!

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