We went into our Harlow branch of Hays & spoke to Ian about a Titan holiday we liked the look of . Ian was so informative & tailer made our holiday to suit us & an hour later we left after booking it... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Abbie, as always, was very efficient and accommodating. She is a credit to your team. We have had nothing but a high standard of service delivered y Abbie.
L'azienda ha risposto
Booked our holiday with Karen, she was very helpful answered any questions/ concerns we had. Gave us some very good travel advice/ tips. Couldn’t have been happier with the service and would definitel... Leggi di più
L'azienda ha risposto
Karen Lenihan was both patient and helpful in dealing with myself and 4 friends request for booking flights 2 Salzburg in Austria. She spent a long time sourcing good flights and transfers for us . P... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
3a Broad Walk, CM20 1JF, Harlow, England, Regno Unito
- 01279886739
4,8
Eccellente
47 recensioni
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Le persone hanno visualizzato anche
Great for ‘building’ a holiday
The lady listened to our requests and made sure our trip was tailored to our needs.
30 agosto 2026
Karen wS very helpful polite nothing…
Karen wS very helpful polite nothing was to much trouble
30 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Excellent
Abbie, as always, was very efficient and accommodating. She is a credit to your team. We have had nothing but a high standard of service delivered y Abbie.
29 agosto 2026
Risposta di Hays Travel - Harlow
Thanks for your lovely review. It was my absolute pleasure once again! Abbie x
Very helpful advisor.
My advisor was very helpful in guiding me through the booking process.
19 agosto 2026
Risposta di Hays Travel - Harlow
We are more then happy to help, please come back and see us anytime. Will
Risposta di Hays Travel - Harlow
Hi Sandra,
Thanks so much for your lovely review. It was our absolutely pleasure! Abigail x
Staff friendly and very helpful
Staff friendly and very helpful - our holiday booking was made easy for us.
7 agosto 2026
Risposta di Hays Travel - Harlow
Were are more then happy to help and we all look forward to seeing you again soon! Will
Titan holiday with Hayse went into our Harlow branch of Hays…
We went into our Harlow branch of Hays & spoke to Ian about a Titan holiday we liked the look of . Ian was so informative & tailer made our holiday to suit us & an hour later we left after booking it ! He added a few details that weren't on the original holiday & even gave us tips on the country as he'd been there himself . It was lovely to talk to him & will certainly go into Hays for our next holiday . Thank you Ian
4 agosto 2026
Risposta di Hays Travel - Harlow
Thank you so much for your kind review, Its really appreciated and great to know that you enjoyed your time in the branch. It was a pleasure in helping you plan and sort your Canada trip and its great when we can add personal tips and recommendations for you. Many Thanks Ian
Booked our holiday with Karen
Booked our holiday with Karen, she was very helpful answered any questions/ concerns we had. Gave us some very good travel advice/ tips. Couldn’t have been happier with the service and would definitely recommend.
2 agosto 2026
Risposta di Hays Travel - Harlow
Hi Jessica. Thank you so much for your feedback. I am so happy that I was able to assist you in booking your holiday and that you were happy with the service you received. I look forward to seeing you again soon. Kind regards, Karen and all at Hays Travel Harlow x
Excellent service
As we entered the shop Karen recognised us from the last time we were there. We knew what we wanted and Karen was very efficient and helpful. Karen is a lovely friendly person. Looking forward to booking our next holidays. Thank you Karen.
9 agosto 2026
Risposta di Hays Travel - Harlow
Hi Christine. Thank you so much for your lovely feedback. It was lovely seeing you again and being able to help you book your holiday on this occasion. I too look forward to seeing you again when you are ready to book your next holiday. All the best for now. Karen x
As always Abbi is so helpful and…
As always Abbi is so helpful and communicative and professional
4 agosto 2026
Risposta di Hays Travel - Harlow
Thanks for your lovely review. I'm so happy I managed to help you again this year! Abbie x
Risposta di Hays Travel - Harlow
Thanks for your lovely review. It was my pleasure as always :) Abigail x
The agents were very helpful
The agents were very helpful, polite and friendly. In particular Karen went above and beyond to tick my boxes to find my holiday, thankyou. Would definitely use again.
31 luglio 2026
Risposta di Hays Travel - Harlow
Hi Jane, thank you for taking the time to leave your feedback. I am so happy I was able to find the perfect holiday for you. I look forward to seeing you again soon. Karen x
Had great time with your saff
2 agosto 2026
Risposta di Hays Travel - Harlow
Thanks for your lovely review. It was my pleasure to get your holiday sorted once again! Abbie x
Karen in the store was so very friendly…
Karen in the store was so very friendly and helpful that i have recomended her to a friend at work. And he had also booked with her.Excelent service thank you.
17 luglio 2026
Went in there not knowing where to go
Went in there not knowing where to go. Ian who helped us was great we looked at Morocco first but was a bit to expensive for us. About 2 3 hours later we managed to book a week in Palma nova majorca. He didn’t seem to mind us being there for so long. Once we got home another member of the family decided they wanted to come so I rang and spoke to Ian again so he looked into it for us. At first the price was quite high so he said would the family member mind if we all shared one room so he rang the hotel (I believe) and managed to secure a room for 4 of us for nearly £500 cheaper. So we are now looking forward to our holiday and would definitely book through hays travel in the future.
14 luglio 2026
Risposta di Hays Travel - Harlow
Hi Jeanette, thank you so much for taking the time to leave us such a lovely review! 😊 It was an absolute pleasure helping you and your family find the perfect holiday.
We completely understand that booking a trip is a big decision, with lots of options and plenty to think about, so there's never any rush. We're always happy to take the time to answer questions, explore different possibilities, and make sure you feel confident you're choosing the holiday that's just right for you.
Thanks again for your kind words, and we hope you all have an amazing time making wonderful memories together! ✈️☀️🌴
Excelent service cant fault them in…
Excelent service cant fault them in anyway everything went exactly as planned
18 luglio 2026
Risposta di Hays Travel - Harlow
Thank you for your lovely review! It was our pleasure to get you sorted out! Thanks for the lovely cakes! Abigail x
Very good and helpful
10 luglio 2026
Risposta di Hays Travel - Harlow
Hi Gordon, It was my pleasure to help you and to get your daughter a flight back to the UK. I hope she is now back safe and sound. Erin x
Risposta di Hays Travel - Harlow
Hi Susan and Martin,
Thank you so much for your wonderful feedback! It was great to meet you. I am so pleased to hear that you felt welcome and that I could help you. It was pleasure and I truly appreciate your kind words and look forward to seeing you again soon.
Kind Regards
Karen
Amazing experience staff are so helpful…
Amazing experience staff are so helpful and friendly very impressed.
5 luglio 2026
Risposta di Hays Travel - Harlow
Hi Kerry, thank you so much for taking the time to leave a review. It was a pleasure meeting you and John in store on Saturday and thank you for booking with us. I look forward to seeing you again soon. Kind regards, Karen and all at Hays travel Harlow x
Karen and the team exceeded our…
Karen and the team exceeded our expectations. Excellent service
27 giugno 2026
Risposta di Hays Travel - Harlow
Morning Allen and Elaine,
Thank you for your kind review. I am thrilled that myself and the team exceeded your expectations. We will always strive to do so. Thank you for booking with us and we look forward to seeing you again soon.
Regards,
Karen and all the team at Hays travel Harlow.
x
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