Hays Travel - Hanley Recensioni 

692
TrustScore 5 su 5

4,9

2 - 2a Fountain Square, ST1 1LG Hanley, GB


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Valutata 5 stelle su 5

Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise. Having dealt with Kelly, Mark and Joy (th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online pre... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We met Mark at Hanley Offices and he was very helpful in giving us options because we wanted a cheap flight and he managed to find one for us within minutes and when we booked for your tickets it was... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 2 - 2a Fountain Square, ST1 1LG, Hanley, Regno Unito

  • 01782692752

4,9

Eccellente

TrustScore 5 su 5

692 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(692)

126.693 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I found that the agent was considerate…

I found that the agent was considerate in my requirements and was helpful in their advice

21 aprile 2026
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Risposta di Hays Travel - Hanley

Hi Christine thank you for your lovely comments and again thank yo for booking with us, thanks Mark and the team.

Valutata 5 stelle su 5

The personal approach

From start to finish the colleague who we have dealt with has been brilliant! Can’t thank Kelly at Hanley enough. She has been so helpful, patient and nothing is ever too much trouble. She has been on hand to answer any question we have and query to ensure we booked the perfect holiday. We have had to change our original plans due to what’s going on in the West and her recommendation led us down a completely different path but one we are so happy with and so excited about now.
I would highly recommend Kay’s Travel. Can’t thank Kelly enough, she knew how important it was we found the right location and holiday for my 50th. Exciting times

26 aprile 2026
Valutata 5 stelle su 5

We always book with hays travel in…

We always book with hays travel in Hanley, they are a great team. Especially Joy she knows us so well k ows what we like and don't like, also Mark really helpful. Plus love seeing there adventures on Facebook give me good ideas where I might like to travel next.

18 aprile 2026
Valutata 5 stelle su 5

Great travel agent

As always we received excellent service in booking our next holiday. The staff at the Hanley branch are friendly, helpful and efficient and special thanks to Joy.

11 aprile 2026
Valutata 5 stelle su 5

The people at hays make you feel…

The people at hays make you feel welcome, they listen to what you want in a holiday. They take their time with you making sure that you are happy with your choice. But also they ask if you need airport parking etc... they make the difference. Thank you

8 marzo 2026
Valutata 5 stelle su 5

Helpful

Helpful, knowledgeable staff

9 aprile 2026
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Risposta di Hays Travel - Hanley

Thank you for booking with us again and taking the time to leave a positive review. Many thanks, Mark & the team.

Valutata 5 stelle su 5

Hi,the staff are very friendly and…

Hi,the staff are very friendly and helpful I was looking for a holiday and we find what I looking for. The all booking go very well and I'm happy looking for my holiday in egypt

9 aprile 2026
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Risposta di Hays Travel - Hanley

We're happy to hear that our friendly team helped you find the perfect holiday. It's great that the booking process went smoothly, and we appreciate your positive feedback! Many thanks, Mark & the team.

Valutata 5 stelle su 5

Very friendly staff joy remembers me…

Very friendly staff joy remembers me from a couple of years ago when I last visited the store she was very helpful in booking our holiday

4 aprile 2026
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Risposta di Hays Travel - Hanley

Thank you for taking the time to leave a review we appreciate your feedback.

Valutata 5 stelle su 5

we spoke to joy and she bent over…

we spoke to joy and she bent over backwards to get the holiday we wanted ive used hays /joy for years always happy to help ,freindly had nice chat about hotels we are going to stay in all top hotels she has arranged for us

23 marzo 2026
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Risposta di Hays Travel - Hanley

Hi Carl, thank you for your review and your lovely words towards Joy, you have a fantastic holiday to look forward too for an amazing special occasion, thanks Mark and the team.

Valutata 5 stelle su 5

Excellent as always

Excellent as always

Joy sorted out an issue with a holiday we already had booked and found us exactly what we were looking for next year , great location , great flights , great price ,service is always top notch at hays travel Hanley

22 marzo 2026
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Risposta di Hays Travel - Hanley

We appreciate your continued custom and are so glad we could assist with your holiday plans and resolve the issue you encountered. Thank you for your wonderful feedback! Many thanks, Mark & the team

Valutata 5 stelle su 5

Excellent service from Hayes as usual.

Excellent service from Hayes as usual.
Joy found the holiday details we requested and advised us when the remainder of the payment will be due.
We always use Hays in Hanley for our holiday bookings.

18 marzo 2026
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Risposta di Hays Travel - Hanley

We're happy to hear you received excellent service. It's great to know we found the holiday details you requested and advised you regarding payment. We appreciate your continued bookings. Many thanks, Mark & the team.

Valutata 5 stelle su 5

Kerry was pleasant,knowledgeable and…

Kerry was pleasant,knowledgeable and obviously good at her job. She was attentive and got me the holiday I wanted.

18 marzo 2026
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Risposta di Hays Travel - Hanley

We're delighted to hear that you found our team member pleasant and knowledgeable. We're so glad we could help you book your desired holiday. Many thanks, Mark & the team.

Valutata 5 stelle su 5

I always use hays travel excellant…

I always use hays travel excellant service joy is aways helpful i wouldnt go to anyone else

18 marzo 2026
Logo di Hays Travel - Hanley

Risposta di Hays Travel - Hanley

We appreciate your continued trust in us. We're so happy to hear that you find our service excellent and our staff helpful. Many thanks, Mark & the team.

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